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31/12/2017 1/1/2018
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    Mercure Strasbourg Palais des Congres

    20 Place de Bordeaux, 67000, Strasbourg, France
    011 33 9 74 59 59 40
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    31/12/2017 1/1/2018
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    Traveller (244)
    Room & Suite (98)
    Dining (16)
    Overview
    • Excellent24%
    • Very good50%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “holiday inn” (18 reviews)
    “tram stop” (25 reviews)
    “city centre” (26 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Strasbourg Palais des Congres
    Special Offer: 2 nights = up to 40% off
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (839)
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    1 - 5 of 220 reviews

    Reviewed 8 November 2017

    Pool is tiny. At least one of the pieces of equipment in the gym is possible. Breakfast is seriously average. Awful fruit selection, cold scrambled eggs, dried-out sausages. And the pushbutton coffee machine in the breakfast room dispenses hot chocolate when you want cappucino.More

    Thank Andries d
    Response from Celine H, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 9 November 2017

    Dear Andries d, Thank you very much for taking the time and effort to review your recent stay with us at Mercure Palais des Congres. I am really sorry to read that we did not meet your expectations and I would like to apologize about...More

    Hotel's Favourite
    Reviewed 23 October 2017

    We spent two nights here so that we could see the city. The hotel has a large car park and is very near the tramway.we had a lovely large room with good views over the city. We ate in the restaurant and the food was...More

    1  Thank UlverstonJanet
    Response from Christina F, Responsable réception at Mercure Strasbourg Palais des CongresResponded 24 October 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Palais des Congres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as...More

    Reviewed 21 September 2017

    We came often in this hotel and it's always a pleasure . The staff is nice , the room is big , the room service super ! When we'll come back to Strasbourg , we'll come back in this hotel again ! The only bad...More

    Review collected in partnership with Accorhotels.com
    Thank JulianneBrux
    Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 25 September 2017

    Dear Guest, I want to thank you for your loyalty. I am pleased that our hotel always meets your expectations. Regarding the wellness area, it has been planned on the investment program to renovate it. I look forward to welcoming you again. Kind regards

    Reviewed 21 September 2017

    I stayed here for 2 nights for work. Lovely big comfortable bed, room was spotless, staff very friendly and helpful. Short tram ride to Council of Europe buildings. My room was on the 7th floor and I had a great view of Strasbourg with beautiful...More

    Thank paulajnolan
    Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 25 September 2017

    Dear Guest, All the staff thank you for your nice comments. We are pleased that the hotel met your expectations. However I took note of your remark regarding the towels and I will inform my general manager and general housekeeper about this. We would be...More

    Reviewed 11 September 2017

    From the time we booked in to the time we departed we thoroughly enjoyed our stay. The staff were friendly and helpful and as we were staying for 3 nights we were upgraded which was a very pleasant surprise. There is plenty of parking, breakfast...More

    Thank Pauline K
    Response from Christina F, Front Office Manager at Mercure Strasbourg Palais des CongresResponded 12 September 2017

    Dear Guest, All the staff and I thank you for your comments. We are pleased to read that you enjoyed your stay in our hotel and we look forward to welcoming you again. Kind regards

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 98 - US$ 236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Luxury Hotel in Strasbourg
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, ACCOR, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Mercure Strasbourg Palais des Congres reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Grand Est >
    • Bas-Rhin >
    • Strasbourg
    • Also Known As
    • Holiday Inn Strasbourg City Centre Hotel Strasbourg
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    Traveller (244)
    Room & Suite (98)
    Dining (16)
    Pool & Beach (8)
    Hotel & Grounds (155)
    Bathroom (18)
    Nearby
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    Ask a question
    Questions & Answers
    Vicki F
    24 February 2017|
    Answer
    Response from Celine H | Property representative |
    Dear Sir, Further to your request, the tram station is in front of the hotel. Kind regars
    1
    Vote
    Google Translation
    Vicki F
    23 February 2017|
    AnswerShow all 2 answers
    Response from Celine H | Property representative |
    Dear Sir, Further to your request, the best way to reach the city center is by the tramway (8 mn. ) or by walk (20mn). The station is in front of the hotel. Awaiting to welcome you. Kind regards
    0
    Votes
    Google Translation
    Room Tips
    "If you can get a room on the 7th floor - you get great views."
    Read review
    "Try to ensure you have an updated room. And eat in/from the restaurant."
    Read review
    "beds are small"
    Read review
    "Ask for a view of the city and not the convention centre behind the hotel."
    Read review
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