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I stayed here over a period of six weeks whilst working at the hospital. The imperial is a decent hotel, it's nothing fancy and it's far from the ritz but, if you are just looking for somewhere to lay your head, and you're not to...More
This is by far this most horrible hotel I have ever stayed in. Unbelievable is the word I kept saying to my partner as soon as we checked in. The place is incredibly noisy and looks like it is about to fall down! The ceilings...More
after reading reviews i was in two minds to book. As there was nowhere else available i booked at the imperial. After finding out it is under new management thought id give it ago. Was very pleased with customer service had help with my bags....More
The hotel was horrendous; there was no lifts or bell boys to carry heavy luggages for customers. The reception was locked; a staff member had to come unlock it before access to the reception was granted. The staff's attitude was uncaring, unconcerned with me. The...More
The hotel is now under new management and has recently been refurbished.The staff were friendly on my very late arrival and although the first night could have been a better experience the matter was resolved quickly and efficiently by the manager" Maz" .Consequently my remaining...More
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