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The Merchants Hotel

11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Merchants Hotel
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428 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Grimsby, United Kingdom
Reviewed 2 weeks ago via mobile

Following a one night stay in this run down backstreet hotel I received contact from my bank informing me of suspicious activity on my account. I did read the warning about paying with a card from a previous guest but I went ahead anyway.....big mistake. It would appear that they have a way of cloning your card and will use...

Thank likeatriportwo
Manchester, United Kingdom
Reviewed 3 weeks ago

I was one day late trying to cancel a room due to it being a bank holiday. Tried to cancel the room over the phone first thing the day after and was advised that I would have still been able to cancel the room on a bank holiday via booking.com. Bear in mind that this is 5 days before the...

Thank franksengers
Reviewed 5 weeks ago via mobile

We have just returned from a stay in the merchant hotel, after reading other reviews I was expecting the worst but I really don't know what people expect for the money, it's basic but was clean and the bed was really comfortable and as for being down a seedy alley way it's just off the main road , perfectly situated...

Thank aidencarl
Reviewed 6 April 2017

This doesn't even deserve one star but you can't give any lower.Was booked into this via third party and OMG it was the worst place ever. Entrance is down an alleyway. Then once inside you climb a large flight of stairs to reach reception. We wanted to upgrade our room so we didn't have to share bathroom with everyone else....

2Thank mumovone
Birmingham, United Kingdom
Reviewed 29 March 2017

I made the mistake of booking this doss house without reading any reviews. Checked in yesterday in a twin room. windows were open when i entered. Blinds in bathroom were not working correctly. Could have been a privacy issue . Things got interesting dure in the night when the bed collapsed on me. Had a knock on door at 11.10...

1Thank darren g
Reviewed 28 March 2017

Firstly it is not an Hotel, so don't get confused by the name: It is a hovel. Toilet is to share, basic furniture, 2£ for towels, Tv does not work. Unprofessional and Violent manners from Receptionists. I have been shout, intimidated and kicked out of the building because I was trying to get more information on why nobody at the...

3Thank Isabella D
Chesterfield, United Kingdom
Reviewed 5 March 2017

This place is a hovel, windows don't close properly, heating doesn't work, electrical sockets broken, bed mites in the bed. I asked for a refund after 30 minutes in my room and was told an emphatic no. The male receptionist then asked his handy man to throw me out after insulting my wife and threatening me. We left £62 worse...

7Thank frasermallen
Reviewed 4 March 2017 via mobile

This is not a hotel, it's a hostel. And an awful one at that. Towels not provided, available to hire at £2 each, but reception didn't open until 9am so I had to use paper towels to get dried on. No heating so room was freezing cold. The bed was a cheap kids' bed and collapsed whilst I was just...

1Thank Sara A
Cheltenham, United Kingdom
Reviewed 24 February 2017

Easily the worst hotel I've ever stayed in, I guess I should have worried about this one when I saw the door in a dark alley that looked like murderer's row. On entrance to the hotel I saw the guy behind the counter getting a dressing down about fire safety which didn't put my mind at rest. After some confusion...

1Thank Richard H
Newcastle upon Tyne, United Kingdom
Reviewed 19 February 2017

Despite reading all the horrible reviews on this place I have to disagree. I paid £22 for a double room, what do you expect?! Room was comfortable and clean, all the basics things you need for a few nights stay. Reception staff were extremely friendly and went out of their way to give extra help. As for these people complaining...

2Thank kayl0609

223 photos of this hotel

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Room/Suite (72)
Hotel & Grounds (33)
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Bathroom (28)
Dining (21)
Other (66)
11/06/2017 12/06/2017
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  • Free Internet
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  • Non-Smoking Rooms
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Additional Information about The Merchants Hotel

Address: 31 Back Piccadilly, Manchester M1 1HP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: ₹ 2,520 - ₹ 9,888 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Merchants Hotel 2.5*
Number of rooms: 35
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Also Known As:
Merchants Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from The Merchants Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Merchants Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a different hotel”
mumovone, 6 Apr 2017 | Read review
“stop in doorway”
darreng398, 29 Mar 2017 | Read review
“Sleep on street rather than in the hotel”
David2212, 1 Dec 2016 | Read review
“do not book this hotel it clones your card”
SophielW1992, 26 Oct 2016 | Read review
“City is noisy at night and kicks of again early in morning but I did sleep well despite my room being above a bus stop.”
charlessim1, 20 Oct 2016 | Read review
5 of 5
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