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Ibis Manchester Centre Portland Street

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Ibis Manchester Centre Portland Street
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1,413 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Manchester Centre Portland Street
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Showing 1,226: English reviews
Carlisle, United Kingdom
Reviewed 3 weeks ago

A man walked into our room while we were in bed, in the early hours of the morning. Somehow he has a keycard which enabled him to unlock the door and walk right in. Although we spoke with reception staff they did not investigate or deal with this appropriately or like it was a serious issue. Offered a free breakfast......

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Helpful?
1Thank Zoe B
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you for taking the time to let me know the problem you've experienced during your recent stay with us. I would like to sincerely apologise for the inconvenience it caused to your visit. I am truly sorry to hear about the manner you were treated by the staff member who dealt with your complaint on check out. Please let...

Reviewed 3 weeks ago via mobile

In a typical Ibis setting the hotel is a good option in Manchester but only when rates are reasonable. In fact rates can change pretty substantially over the year and sometimes the hotel is definitely over-priced. Situated in an excellent central area in Manchester, its main strength is possibly the breakfast. Rooms are ok but ask to be far away...

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Helpful?
Thank Marco L
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you for leaving your thoughts here. We appreciate all comments and I'm sorry if, on this occasion, you were disappointed with your overall stay. I have noted your concerns regarding our rates and I apologise if you feel we are sometimes over priced. During busy periods, mainly due to major events happening in the city, our rates will increase...

Brighton and Hove, United Kingdom
Reviewed 3 weeks ago via mobile

I have stayed at a number of ibis hotels, none of them have been as good as this specific one. The friendly receptionist was informative, happy and knows how to pull a good pint of stout. The room was clearly newly refurbished and faultless. I walked the 10 mins from Manchester Piccadilly train station and I had no trouble locating...

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Helpful?
Thank Joseph S
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Many thanks for all your kind words and compliments. I'm thrilled that your stay with us exceeded your expectations, in comparison to other Ibis hotels you visited previously. I'm particularly pleased with your feedbacks concerning our friendly service. Please rest assured that I will let our Team know how much of a positive impact they made on your experience. I'm...

Runcorn, United Kingdom
Reviewed 3 weeks ago

Really enjoyed a stay here, hotel being converted to Ibis styles format. I got a good price by booking well in advance, typical hotels in Manchester centre can get expensive for what they offer depending on what's on. Interesting decor throughout and it's perfectly located for the city centre and tram access.

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Helpful?
Thank Thomcait
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thanks for posting this great review. I'm delighted that you enjoyed your visit and that you found our newly refurbished accommodations up to your taste. I'm glad you benefited from a cheaper rate by booking in advance. As you've mentioned, our prices fluctuate in line with other hotels in Manchester when major events are happening in the city. We look...

Maidenhead, United Kingdom
Reviewed 3 weeks ago

I reviewed this property three months ago... so was precluded from writing the following until now. I stayed at the IBIS Portland Street for a couple of months during the week for work. Basic but acceptable... until... ...one evening I went for a wander through the fire exits and down the stairwells. I'd been given a particularly odd room and...

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Helpful?
1Thank Colin D
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you for taking the time to write another review about our hotel and for letting us know the problems you've encountered on this occasion. I would like to sincerely apologise for the shortfall in the standard of service you've received during this stay. As you know, this is not a true reflection of the high standards upon which we...

Glasgow, United Kingdom
Reviewed 3 weeks ago

Stunning hotel, can't fault it in any way at all. It was way above my expectations. Beautiful rooms, very comfortable bed and a very range of items for breakfast. Ideally placed for shops and pubs. I fully recommend this hotel.

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Helpful?
Thank Y6974EOstevenb
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you for writing such amazing comments. I'm thrilled to hear that our city centre location and newly refurbished facilities exceeded your expectations. I'm glad that you wouldn't hesitate to recommend us to future travellers. We look forward to your next visits. Kind regards, Frederic Dumont General Manager

Northampton, United Kingdom
Reviewed 4 weeks ago

Lovely clean hotel all fresh and clean bed towels .Breakfast lovely all fresh .Brilliant for the concert and ideal for Shopping and pubs and bars and Restaurants . Will certainly use again as all Staff really friendly and helpful for taxis numbers and where to go .

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Helpful?
Thank 1006DEBBIE
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thanks for your positive feedbacks. I'm very happy that our modern facilities and friendly services met all your needs. I'm also delighted that you found our city centre location convenient for your visit. We are very lucky to have our hotel so well situated in the heart of Manchester. I'm pleased to hear that we are now your hotel of...

Plymouth
Reviewed 4 weeks ago

This was my fourth stay in this hotel, again very central, around the corner from China town and minutes from the village. Good transport links the free metro shuttle from Piccadilly station stops outside, around the corner there's a tram stop on St Peter's Square and its minutes away from coach station. Check in was fast, friendly and efficient and...

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Helpful?
Thank stevoplymouth
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you very much for taking the time to write such detailed review and post some pictures, following your fourth stay with us. I'm delighted that our city centre location, our modern facilities and our friendly services met all your needs and expectations as always. I'm sorry you were disappointed by the buffet breakfast on this occasion. I will discuss...

UK
Reviewed 4 weeks ago

My room was a little bit smarter than previous visits here. It was clean and tidy and all the staff were friendly. Maintenance seemed better as previous visits revealed odd jobs needing doing in the rooms I have used. If i had a complaint, it would be that there is no mustard available for the cooked breakfast. Shocking considering the...

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Helpful?
Thank Ian W
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you for choosing to stay with us again and for giving us a perfect rating. We appreciate your continued trust and we will do everything it takes to make us deserving of your loyalty. I'm delighted that, on this occasion, your newly refurbished room exceeded your expectations. Comments such as yours always give us a boosts and prove that...

Belfast, United Kingdom
Reviewed 4 weeks ago

Stayed one night on the 1st November 16 for the Man City and Barcelona football match only booked a few days before so payed a much higher price than what the room was worth.Done online check in and when arrived room was ready room was clean and comfortable although the bathroom reminded me off being in a caravan breakfast was...

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Helpful?
Thank Sam R
IbisManchester3142, General Manager at Ibis Manchester Centre Portland Street, responded to this review

Thank you for posting your thoughts on here, following your recent visit. I'm happy that you had a pleasant experience overall. I'm sorry you found that you room price was too expensive on this occasion. During major events (football matches, conferences, matches...), our rates will increase. It is a common practice applied by most of the hotel in Manchester. However,...

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Amenities

Highlights
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
ibis Styles Manchester Portland Street is at the heart of Manchester's thriving centre, overlooking Piccadilly Gardens. There's plenty to see and do nearby, from going to a Premiership football game, to hitting the shops or people-watching from one of the city's lively bars and cafes. Whatever the reason for your stay, you'll find everything you need at ibis Styles Manchester Portland Street. Afte ... more   less 

Additional Information about Ibis Manchester Centre Portland Street

Address: 3-5 Portland Street, Manchester M1 6DP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: ₹ 3,379 - ₹ 12,303 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Manchester Centre Portland Street 2*
Number of rooms: 228
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Also Known As:
Ibis Manchester City Centre Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Manchester Centre Portland Street staff and other travellers.
22 questions
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Petaling Jaya, Malaysia
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Questions? Get answers from Ibis Manchester Centre Portland Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No rooms seem better than others”
 of 5 bubbles martandvic, 24 Nov 2016 | Read review
“Don't visit!”
 of 5 bubbles staceygriff89, 21 Nov 2016 | Read review
“Although in the centre of a busy part of the city the windows keep out the noise.”
 of 5 bubbles davidfH7769FH, 2 Nov 2016 | Read review
“Bring your own bed!”
 of 5 bubbles murielodonnell, 27 Oct 2016 | Read review
“left rooms are with street view”
 of 5 bubbles Hemanthig, 23 Oct 2016 | Read review
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