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The Castlefield Hotel

687 reviews
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Traveller (101)
Room & Suite (204)
Dining (18)
Overview
  • Excellent27%
  • Very good42%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (687)Write a Review
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All reviewsmuseum of science and industrycanal basinsports facilitiessports hallcity centreleisure facilitiessauna and steam roomswimming poolsecure car parkhealth clubfriendly hotelgood sizehen partythird floorgreat facilitiesbudget hotelfull english
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11 - 15 of 656 reviews
Reviewed 1 January 2018 via mobile

Needed a hotel for New Years Eve close to Castlefield and thankfully discovered this little gem. Incredibly friendly team, from the moment you arrive at check-in you know this team care about their guests and want to offer customer service. Emily on reception checked us...More

Thank Andrew S
Response from Castlefield H, Guest Service Assistant at The Castlefield HotelResponded 2 January 2018

Hi Andrew, I'm so glad to hear you had a fantastic New Year spent with us. We strive for a home-from-home feel here at the hotel and it's lovely to read about the service you received. Remember next time to book directly with us and...More

Reviewed 31 December 2017 via mobile

I cannot recommend enough this great hotel but most of all the wonderful staff in particular ANG MARIO and EMILY.. Myself husband and children were home visiting family over Christmas and in short had hoped to book into the castlefield but mistakenly booked another. Ang...More

Thank loh132
Response from Castlefield H, Guest Service Assistant at The Castlefield HotelResponded 2 January 2018

Hi there, Thank you for taking the time to leave such a kind and personal review. I'm so happy to hear that Ang and Mario were able to come to the rescue in your family's time of need and we will of course be here...More

Reviewed 30 December 2017 via mobile

To say it is a charity run hotel is unbelievable! The staff were brilliant especially Mario (I don't know when he sleeps!!!) And Angela and the room was exceptional, close to centre and museum of S&I and the car park was convenient and cost just...More

Thank eileenronan
Response from Castlefield H, Guest Service Assistant at The Castlefield HotelResponded 2 January 2018

Hi Eileen, Thanks for your review! We hope to see you back here soon. Happy New Year! (I can confirm that Mario does sleep... sometimes!) Emily Guest Service Assistant

Reviewed 22 December 2017

Easy to find. Good sized room. Clean and staff very helpful. There was an issue with the water when I was there which was very disappointing. However, the customer service since was very positive and where previously I would not return, I would now. Thank...More

1  Thank cr0fty28
Response from Castlefield H, Guest Service Assistant at The Castlefield HotelResponded 2 January 2018

Hi, Thank you for your review. I apologise for the issue that you encountered during your stay, and I hope that the service you received in dealing with the matter was to your satisfaction. Please do not hesitate to get in touch with us if...More

Reviewed 18 December 2017

had an amazing time the hotel feels so homely and the staff so friendly and helpful breakfast was lovely with a lot of choice would recommend if wanting to stay in manchester city centre booked again for valentines day

Thank Angnfamily
Response from Castlefield H, Guest Service Assistant at The Castlefield HotelResponded 2 January 2018

Hi there, Thanks for taking the time to leave your review. I'm glad to hear you will be returning very soon! Kind regards, Emily Guest Service Assistant

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 71 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Manchester
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 71 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Manchester
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (101)
Room & Suite (204)
Dining (18)
Pool & Beach (13)
Amenities (13)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jon E
17 October 2017|
AnswerShow all 3 answers
Response from Jamie W | Property representative |
Hi there, Unfortunately we do not allow pets at the hotel, except guide dogs. Regards, Jamie Front Office Manager
0
Votes
Louise M
27 June 2017|
AnswerShow all 6 answers
Response from Jan H | Reviewed this property |
£10 is the charge but I think its very reasonable considering room rates are good and you can use gym and pool at no cost .
1
Vote
Jason M
28 April 2017|
AnswerShow all 4 answers
Response from Shane299 | Property representative |
Dear SirGeorge Yes, all our overnight guests have complimentary use of the 18m swimming pool, as well as our fully equipped gym, steam room and sauna during their stay. Opening times for the gym vary, so please do check... More
1
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12
Room Tips
"great location for Science and Industry museum"
Read review
"Would recommend rooms from 2nd or 3rd floors, purely for the viewing of the city centre, and the beautiful..."
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"The room was clean but plain no carpet or individuality!"
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"Third floor is nice,"
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