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Traveller (503)
Room & Suite (328)
Dining (28)
Overview
  • Excellent19%
  • Very good21%
  • Average19%
  • Poor14%
  • Terrible27%
Travellers talk about
Free Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (1,023)
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1 - 5 of 980 reviews
Reviewed 2 days ago via mobile

The staff was very polite and approachable. Our room was nice,clean and tidy. Had access to the family room also for our bags which helped. If anything for feedback would be the beds wasn't the best but there's always room for improvements. One morning it...More

Thank becca1231
Reviewed 5 days ago

Great location, clean functional rooms, bar/restaurant area nicely refurbished. Apart from the cleaner and the breakfast cook, of whom I had the pleasure to meet while having an early morning cigarette, the staff were appalling, Noisy all night in the corridors and I got no...More

Thank Lythamstannesgirl
Reviewed 5 days ago via mobile

Very noticeable broken bed. It must have been seen by cleaning staff yet they still allowed us to book it. Complained at the time that our bed was broken - they said they had no more rooms and then we waited another hour for them...More

Thank Lucy F
Reviewed 5 days ago

Pro's? Location was fantastic. Con's.. How long do you have? There is no lift and no porter so we had to struggle up the steep stairs by ourselves. Reception was unclean and in need of a complete make over. I cannot stress enough how dirty...More

1  Thank Mic B
Reviewed 5 days ago via mobile

The title just says it all! The receptionists was lovely and looking forward to staying again very soon! We only payed 28 pound which is very cheap. Also it was very warm and comforting and the beds was very comfy and clean.

Thank mia v
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Breakfast Available
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$ 36 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 36 - US$ 161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (503)
Room & Suite (328)
Dining (28)
Business Centre & Event Rooms (1)
Questions & Answers
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Caroline H
2 March 2018|
AnswerShow all 2 answers
Response from barbelman92 | Reviewed this property |
Would not hold your breath as i dont think customer service is top of their priority we too had a awful stay never again hope your husband is alright
2
Votes
Abbi S
30 January 2018|
AnswerShow all 3 answers
Response from MitreManagement | Property representative |
Hi Abbi, Check in is at 2pm. Thank you!
0
Votes
tradeece
1 June 2017|
AnswerShow all 9 answers
Response from Jandaz8 | Reviewed this property |
yes it does
1
Vote
Room Tips
"There is no good rooms!"
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"Not room 38"
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"Go elsewhere."
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"No choice of room is offered in advance."
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