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Etrop Grange

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Etrop Grange
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1,167 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
aberdeen
Reviewed 22 June 2015 via mobile

This hotel far exceeded my expectations and was far better than the average airport hotel which I'm accustomed to. It is more like a country hotel, it has a nice beer garden, serves lively meals and the rooms are comfortable and clean. There is also a free shuttle to the airport. The staff were all very friendly and appeared to...

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Thank dferguson
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear dferguson Thank you for your great review. Our product has been packaged to give the homely and family-run feel, complimented with satisfying meals and comfortable rooms. Where ever possible, we do everything we can to ensure our guests have a memorable stay, and I was pleased to see we have succeeded once again. We look forward to being able...

Sheffield, United Kingdom
Reviewed 21 June 2015

the hotel was lovely, fabulous room , great location too. The hotel service was great, early wake up call on time, taxi to airport on time , perfect. Return home not so perfect. Called the courier for our car as instructed, no answer for over 15 minutes. Ended up calling the hotel to find out where our car was ....

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Thank Hazel2310
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Hazel 2310 Thank you for your recent review of your experience here at Etrop Grange. I was pleased to read how much you enjoyed your stay with us. I am aware of several issues over the recent weekends regarding our Car Parking contractors, and we will be meeting with their management teams in the coming days to discuss ways...

Estreito da Calheta, Portugal
Reviewed 20 June 2015

We stayed for one night before an early flight and booked a weeks car parking too, which all worked out great at a reasonable cost. We've used the other more modern, more well-known hotels on the airport site several times without realising before how near the airport this one is too. It's very different from the others being quite an...

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1Thank rufford155
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear rufford155 Thank you for taking the time to share your wonderful thoughts with all our Tripadvisor friends. The team do work hard to create a welcoming and pleasant atmosphere, and although some areas will benefit from the ongoing refurbishment plans, try to make sure any facilities you describe as being tired are still clean and in working order until...

Titusville
Reviewed 19 June 2015

Airport hotels are generally a basic modern spot to stay before or between flights. This is like a country manor, it was a perfect ending to our wonderful UK holiday. The room was nice and comfy and the staff very friendly and helpful.

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Thank Cathy D
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Cathy D I was so pleased to read your fantastic review, and I know the team work hard to ensure all our guests enjoy their stay and it is always nice to know a guest has taken to time to appreciate and acknowledge their efforts. I hope we have opportunity to welcome you back to Etrop Grange again on...

Liverpool, United Kingdom
Reviewed 19 June 2015 via mobile

We stayed at this hotel for one night before a flight from Manchester Airport. After check in, we proceeded to our room which upon opening the door was uncomfortably hot. Unable to locate the panel to operate the large air conditioning unit, I called reception and was told that that room didn't have air conditioning and that no fans were...

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3Thank jibby1uk
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear jibby1uk I would be grateful if you could take the time to contact me directly so I may learn more about your recent stay on 0161 499 0500 or via email noted below. I appreciate you encountered some difficulties during your stay which I believe we can resolve - although due to a historical lack of investment from previous...

Maryland
Reviewed 18 June 2015

I stayed at Etrop Grange the night before my morning flight. I had asked before my arrival (at Manchester Airport train station) if I cold easily find a taxi. The email response was that I had only to use the courtesy phone near the exit at the train station and hotel transport would collect me. That worked beautifully. The driver...

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2Thank Tric B
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear bartyart Thank you for sharing your thoughts on your recent visit to Etrop Grange Hotel with your fellow Tripadvisors. I'm sure the team will be as pleased as I to know that our attempt to take care of every and any facet of a guest's stay is met or bettered - despit the niggle regarding directions to your bedroom....

Reviewed 17 June 2015

After using this hotel in the past with some minor problems with noisy guests and the rooms not up to standard we decided to use again as it is convenient to the airport. After returning from our holiday and using the park and fly facility, we were delivered our car in a dark drop off area at the airport where...

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Thank C C
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear C C Thank you for taking the time to review your recent stay at here at Etrop Grange. I would be grateful if you could contact me directly so I may investigate your comments further on 0161 499 0500 or via email noted below. Many of our guests return time after time because of the outstanding service and care...

St Helens, United Kingdom
Reviewed 13 June 2015

stayed here 3 times now, always stay before we go away on holiday wont stay anywhere else now, we love it here, every time its brilliant, cannot fault this beautiful hotel, wonderful rooms, amazing staff and great food10/10

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1Thank makeupqueen89
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear makeupqueen89 Thank you so much for spreading the good Etrop word with all our Tripadvisor friends! I am pleased to read that time after time, the team have succeeded in making your time with us comfortable, enjoyable - and memorable. I hope we can all look forward to seeing you back at Etrop Grange again in the near future....

Preston, United Kingdom
Reviewed 8 June 2015

Brilliant location for Manchester airport,we booked one night with a weeks secure parking and thought the price was excellent. The building has character but a little shabby in places. We had a snack in the bar which had a lovely feel but the chair arms were all worn through, the food was good but the beer was undrinkable.the girl serving...

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1Thank Tracey J
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear Tracey J Many thanks for sharing your experience following your recent stay at the hotel. We currently have 14 fully refurbished rooms with the aim to have all fully refurbished in the near future. We are finalising plans for our next refurbishment stage and hope that if you choose to stay at the hotel again, you will see the...

Glasgow, United Kingdom
Reviewed 6 June 2015 via mobile

Have literally just checked out and cannot believe this hotel was sold as a four star hotel. For starters we couldn't find a parking space and had to abandon the car in the car park and just hope we didn't block anyone in.....at check in yesterday the front of house with long blonde hair couldn't even crack a smile sounded...

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3Thank annie6776
ManagerEtrop, General Manager at Etrop Grange, responded to this review

Dear annie6776 I am so sorry you had a disappointing stay with us recently, it is not our intention to disappoint any of our guests and I would really like the opportunity to discuss your experience personally. Please contact me directly on 0161 493 2100 or e-mail Jodi@etrophotel.co.uk. I hope to hear from you soon. Kind regards Jodi Masterson General...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 

Additional Information about Etrop Grange

Address: Etrop Grange Hotel Bailey Lane, Manchester M90 4EG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: ₹ 4,731 - ₹ 7,552 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Etrop Grange 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Etrop Grange staff and other travellers.
16 questions
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Questions? Get answers from Etrop Grange staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check you're not going to be in the attic!”
klfairy, 13 Apr 2017 | Read review
“Do not accept Room 5. Room 65 was excellent.”
Jan47Cheshire, 22 Jan 2017 | Read review
“Hotel seemed quiet despite being very close to the airport”
wendyrR8260OL, 13 Dec 2016 | Read review
“Not room 16”
wilky1961, 7 Dec 2016 | Read review
“Breakfast nice and the man and woman serving were the best out off the staff..”
nancydrew1113, 3 Dec 2016 | Read review
5 of 5