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Etrop Grange

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Etrop Grange
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1,144 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
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Reviewed 2 days ago NEWvia mobile

booked 2 rooms. they were horrid. stains on carpets. flaky paintwork. mould on ceilings. black shower screens. dust. rusty towel rail. please see photos to justify. breakfast was good as was the parking service and transfer to airport

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Helpful?
Thank sjolley
Island of Anglesey, United Kingdom
Reviewed 3 days ago NEW

Very busy when I arrived to check in with only one member of staff on the reception which meant there was a queue. However when my turn came was dealt with efficiently and courteously. The room was excellent, room clean and comfortable and I had a good night's sleep. Dinner in the restaurant was good although the room could have...

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Helpful?
Thank g_parry043
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear g_parry043 Thank you for taking the time to post a review. I was pleased to read that your enjoyed your pre-flight stay and that the airport transfer service worked well for you. I hope that we will have the pleasure of welcoming you back very soon. Best wishes Sally

Reviewed 3 days ago NEWvia mobile

We stayed here at this hotel as it was close to the airport and a very resonable price . The room was very warm and cosy with everything you need for a one night stay. We needed to eat that night so are at the hotel and have to say food was delishes. Would stay there again if the need...

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Helpful?
Thank Janet W
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Janet W Thank you for your lovely review. I was delighted to read that you found your room warm and cosy, our staff friendly and helpful and enjoyed dining in the restaurant. I hope that we will have the pleasure of welcoming you back when you fly from Manchester again. Best wishes Sally

Reviewed 6 days ago NEWvia mobile

The Etrop Grange is a gorgeous hotel. The staff are really friendly. It's just unfortunate that there was porno magazines either left over from the previous guests and overlooked by cleaning staff or the room is a place for staff to hang out when at work. My only concern was if the cleaners didn't see this, how well are they...

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Thank RamonaL34
scotland
Reviewed 1 week ago via mobile

We have visited this hotel on and off for the last 20 years sometimes for business , sometimes for leisure if we are flying out of Manchester airport. It has had some refurbishment in the last few years, but seems to be slow progress. Our most recent visit at beginning of March saw us in a refurbished club room which...

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Helpful?
Thank CentralScotland
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear CentralScotland Thank you for taking the time to post a review. We enjoy welcoming guests back to the hotel and I was pleased to read that you liked the newly refurbished room. I note your comments regarding the television, the blind and window and will discuss your review with our maintenance team so that these problems can be resolved....

Reviewed 2 weeks ago via mobile

This is the third time I have stayed at this hotel, it is half the price of other airport hotel as a 10 minute walk away but I cannot fault it. Beds are comfortable, room clean and the majority of staff happy and friendly. I would definitely recommend.

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Helpful?
Thank Rachel J
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear Rachel J Thank you for your lovely review. We love welcoming guests back to the hotel so I was delighted to read that you enjoyed your latest stay and thank you for sharing your experience. I hope that we will have the pleasure of welcoming you back very soon. Best wishes Sally

South Yorkshire, United Kingdom
Reviewed 2 weeks ago

We arrived late at night, exhausted. Easy, if slow check-in (computer problems). The room was clean, well furnished and nice and quiet. The en suite was clean with a good shower. All in all a good experience.

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Thank charlmagne2015
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear charlmagne2015 Thank you for posting a review. I was delighted to read that you enjoyed all aspects of your stay and thank you for sharing your experience. I hope that we will have the pleasure of welcoming you back to Etrop Grange in the future. Best wishes Sally

lincolnshire
Reviewed 2 weeks ago via mobile

Stayed again on business and this hotel is really going downhill. Staff appeared fed up and some had a couldn't be bothered attitude, food is not that great and ended up walking to the Radisson Blu to eat there. Dietary requirements are an afterthought and the rooms are tired and in dire need of a refurb.

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Helpful?
Thank bournetoparty
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear bournetoparty I am sorry to read that your recent stay was a disappointment. Please accept my apology for the failure on our part to make your stay relaxing and enjoyable it is clear that the high standards that we set ourselves at Etrop Grange have not been met. I would appreciate it if you could contact me direct on...

Lancaster, United Kingdom
Reviewed 3 weeks ago

This hotel is very convenient for the motorway access to the airport. In the past we have booked with them direct and got a friendly lift to the terminal in the morning, with our car brought. to the terminal when we returned. This time we went via an intermediary (Holiday Extras) and had to drive ourselves to a long stay...

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Helpful?
Thank lancasterlady2016
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear lancasterlady2016 Thank you for taking the time to post a review. I was delighted to read that you found our reception staff helpful and the bed comfortable. I note your comments regarding the bathroom and the electrical fittings in the room, I will share your review with our maintenance team. I hope that we will have the pleasure of...

Castleford, United Kingdom
Reviewed 3 weeks ago via mobile

Bed was comfy and long enough for me (6ft4) although a bit high to climb onto for my wife. We Can hear next door a lot in the morning, luckily they were quiet at night. It definitely needs a lick of paint. Tied my shoe lace in the corridor and noticed that it needed a good vac. Staff were pleasant,...

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Helpful?
Thank James G
Sally W, Hotel Manager at Etrop Grange, responded to this review

Dear James G Thank you for taking the time to post a review. I was delighted to read that you enjoyed your pre-flight stay. I note your comments regarding the decor and can confirm that refurbishment works are being carried out. I hope that we will have the pleasure of welcoming you back to the hotel in the future. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 

Additional Information about Etrop Grange

Address: Etrop Grange Hotel Bailey Lane, Manchester M90 4EG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: ₹ 4,824 - ₹ 7,685 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Etrop Grange 3*
Number of rooms: 64
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Etrop Grange staff and other travellers.
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Questions? Get answers from Etrop Grange staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not accept Room 5. Room 65 was excellent.”
 of 5 bubbles Jan47Cheshire, 22 Jan 2017 | Read review
“Hotel seemed quiet despite being very close to the airport”
 of 5 bubbles wendyrR8260OL, 13 Dec 2016 | Read review
“Not room 16”
 of 5 bubbles wilky1961, 7 Dec 2016 | Read review
“Breakfast nice and the man and woman serving were the best out off the staff..”
 of 5 bubbles nancydrew1113, 3 Dec 2016 | Read review
“We have stayed there a couple of times in different rooms and there isn't a lot of difference .”
 of 5 bubbles Pendlebrier, 7 Nov 2016 | Read review
5 of 5