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The Principal Manchester

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The Principal Manchester
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203 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Baston, null, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is a great hotel. Great makeover .Individual in its style with everything you would expect of a modern hotel . Inspirational design features in the rooms , amazingly comfy beds . Could stay here a while ! The breakfast was brilliant too.

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Helpful?
1Thank Mark R
Wirral, United Kingdom
Reviewed 4 days ago NEWvia mobile

The hotel is perfectly situated for a visit to The Palace Theatre. Rooms are spacious and the tuck box idea is a great addition to the room. The hotel entrance is really grand but it would be good to have someone opening the big doors or a revolving/automatic door. Breakfast was great and the waitress was more than happy to...

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Thank Graeme B
Reviewed 4 days ago NEW

We recently stayed here for four nights while visiting Manchester during the week. The hotel has been beautifully refurbished and is modern yet historic throughout. All of the staff are extremely pleasant and accommodating. At check in it was announced that we had been upgraded from a Twin Room to a Superior Double Double Room which was very spacious and...

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Thank Emma B
Bolton, United Kingdom
Reviewed 5 days ago NEWvia mobile

When we arrived at the hotel to leave our bags before booking in later on, we were greeted by a very rude staff member who brushed me and my other half of by saying " yeah yeah, go over there and leave your bags with him, next!". He didn't even check our names and if we were staying at the...

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1Thank SashaHMR
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear SashaHMR I was initially disappointed when I started to read your review as you certainly did not receive as warm a welcome as you should have done. It is difficult to identify the individual you have referred to so I have passed your comments on to the Front of House team for them to investigate further. However, I was...

Portaferry
Reviewed 5 days ago NEWvia mobile

Stayed here for a weekend break. Hotel really grand, beautiful entrance reception and lovely original features. We had a twin room with two doubles. Room was really spacious and tastefully decorated. Breakfast was great, large selection of cooked items, cereals, fruits, pastries, etc. Service polite and attentive. My only negative was the length of time to get served in the...

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Thank Swoosh72
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Swoosh72 Thank you for providing a review of your recent weekend stay with us. I am delighted to hear about the many aspects of your stay that you enjoyed. I am sorry to learn that the service from our Refuge Bar was not to your expectations and we are currently in the process of introducing more staff to work...

Reviewed 6 days ago NEW

We arrived a couple of hours before check in and the lady on the desk was very helpful and told us our room was already vacant, so we made our way downstairs. Our room was on the lower level and therefore there was absolutely no view from our window, just a brick wall with barbed wire across the top of...

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Thank Jod M
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Jod M Thank you for providing a review of your recent stay. I am delighted that you enjoyed your time with us, despite some aspects of your stay not meeting your expectations, and I hope to welcome you back again in the future. Best regards. Matt Townley, Hotel manager

Reviewed 6 days ago NEWvia mobile

Stayed for one night the room we had was at the front of the hotel and we soon discovered the heating was not working. They were unable to fix the problem so we were offered another room without any fuss. It was my wife's birthday and on arrival they had left a selection of macaroons with a happy birthday message,...

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Thank tony q
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear tony q Thank you for taking the time to provide feedback on your recent stay. I am delighted that you chose to celebrate your wife's birthday with us, and that you enjoyed the macaroons that were left in your room. I must also thank you for highlighting a couple of design issues with the room. I have brought these...

Bradford, United Kingdom
Reviewed 1 week ago via mobile

What can I say about this hotel other than stunning from the minute you walk into reception to your final destination, a beautifully decorated, stylish, top of the range room. Cannot fault anything as this place is pure luxury

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1Thank jenny T
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear jenny T Thank you for such a wonderful review. It was a delight to read your comments. I hope you are able to come to visit us again soon. Warm regards. Matt Townely, Hotel Manager

Reviewed 1 week ago

We stayed here on a sunday night, while we were in town for a funeral. Beautiful Stunning building. Lovely room. The bed was a little small for a double, but no problem. The treat basket was a cute touch. Great Brekkie. Will return

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Helpful?
Thank Leigh W
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear Leigh W Thank you for your kind comments about your recent stay. I am pleased to hear that you enjoyed your time with us and I look forward to welcoming you back in the future. Best regards. Matt Townley, Hotel Manager

Reviewed 2 weeks ago via mobile

Wow ! We stayed here for one night for my husbands 40th on the 30/12/16. We were stunned at how beautiful the building and interior was and overwhelmed at the truly personal service that we received, in particularly Bruno at reception was so professional and went the extra mile to make us feel welcome. Also the customer service manager arranged...

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3Thank babygreek
ThePrincipalHotelMcr, Manager at The Principal Manchester, responded to this review

Dear babygreek Thank you for taking the time to provide such a wonderful review. I am delighted that you chose to stay at The Principal Manchester to celebrate your husband's 40th birthday and I am pleased to hear that the team went the extra mile to make it special for you both. I look forward to you returning again. Best...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Principal Manchester is a fabulous Grade II listed building initially built for The Refuge Assurance Company in 1895. Many of the 270 loft style bedrooms and suites have original features and all rooms have modern touches such as smart TVs and free internet access. The Refuge Dining Room and Public Bar is curated by DJs turned restaurateurs Luke Cowdrey and Justin Crawford of the award winning Volta restaurant in West Didsbury. Featuring small plates and large sharing dishes the food is influenced by the global travels of Luke and Justin. The hotel includes 17 meeting and event spaces including the largest hotel ballroom in the northwest of England. ... more   less 

Additional Information about The Principal Manchester

Address: Oxford Street, Manchester M6O 7HA, England (Formerly The Palace Hotel)
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: ₹ 7,387 - ₹ 27,534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Principal Manchester 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Palace Hotel Manchester
Hotel Style:
#25 Luxury Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from The Principal Manchester staff and other travellers.
16 questions
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Greater Manchester, United Kingdom
4 months ago

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Questions? Get answers from The Principal Manchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the rooms downstairs if you want a view”
 of 5 bubbles jodm2016, 14 Jan 2017 | Read review
“Ask for a quiet room if you are a light sleeper.”
 of 5 bubbles 258nikkiw, 4 Jan 2017 | Read review
“We had a clocktower double room.. amazing entrance and easy to get to.”
 of 5 bubbles georgiam151, 2 Jan 2017 | Read review
“Rooms at the rear are quieter”
 of 5 bubbles Boydy62, 30 Dec 2016 | Read review
“Cannot compare but we had a deluxe room on 3rd floor”
 of 5 bubbles nandi1965, 30 Dec 2016 | Read review
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