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Holiday Inn Lancaster

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Holiday Inn Lancaster
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927 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Lancaster
See the most recent reviews
Showing 911: English reviews
Glasgow
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 January 2015

We live in Scotland so tend to use this hotel to break our journey to other destinations. I have not reviewed the hotel before but really enjoyed our visit and think I should this time. For access to the M6 the hotel is unbeatable and there is always sufficient car parking for all guests. It's well above The quality of... More 

Helpful?
Thank Buchanan135
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Buchanan135 Thank you for your detailed review and I am delighted you enjoyed your time at the hotel. I shall look forward to welcoming you back next time you visit Lancaster. Sincerely Francis Hindle General Manager More 

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2015

Having booked for what we thought was a new years eve gala dinner and two nights bed and breakfast we found ourselves surrounded by out of control children. I would suggest that if you do not have children I would not choose this hotel. I do feel that if the parents are unable to control over excited children then the... More 

Helpful?
3 Thank magsb49
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear magsb49 We did have some issues with some guests on New Year's Eve and I am very sorry that this impacted on the enjoyment of your stay. Overall, your experience has been a disappointing one, and not one that we are proud of, but thank you for your comments, and we will learn from them. Sincerely Francis Hindle General... More 

Travellers are raving about these Lancaster hotels

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 January 2015

We were lucky to have had a very quiet room that was overlooking the river and it was large and clean, nothing to fault with it really. The staff were friendly and very helpful. The spa was good too. What we didn't like about the hotel was a dated, gloomy bar/restaurant area, the small jacuzzi was crowded with children until... More 

Helpful?
Thank Agmyfatu
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Agmyfatu Feedback such as yours is very important to us as we use it to make improvements, so thank you for sparing the time to rate and review your stay at our hotel. Sincerely Francis Hindle General Manager More 

Huddersfield, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 January 2015 via mobile

We had a fantastic stay with our family. The leisure facilities are excellent and Free all our family enjoyed their stay. The staff were all friendly and helpful. It is like a spa break at budget prices. BREAKFAST IS EXCELLENT NOT TO BE MISSED. Thank you to all the staff for making our stay so pleasant.

Helpful?
Thank Diane N
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Diane N Thank you for the 5-star rating and the lovely feedback. I hope we will have the pleasure of welcoming you back again soon. Sincerely Francis Hindle General Manager More 

York
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 December 2014 via mobile

We stayed for 2 nights over Christmas, whilst visiting family. The hotel had put on films for the children with popcorn. On Christmas morning there was a stocking on the door and a present under the tree for our daughter which was a nice touch. Room was clean and a good size. There was also plenty of free parking. The... More 

Helpful?
Thank gemyb
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear gemyb Thank you for taking the time to post a review and I am delighted with you 5-star rating. I am sorry your daughter was unable to swim on Christmas Day and Boxing Day due to the Spirit Health Club being closed and I hope this didn't spoil her stay at the hotel too much. Sincerely Francis Hindle General... More 

West Midlands
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 December 2014

We stayed here last December and found it comfortable, fairly quiet and great base for visiting family. What has happened? Awful sleep with traffic noise and families wilth small children who have no regard for others sleep. Restaurant not able to cope at breakfast. Restaurant over the road said how many disgruntled holiday inn customers they had in this Christmas.... More 

Helpful?
Thank kirky999
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear kirky999 I am very sorry to hear that your stay wasn't as relaxing or enjoyable as in previous years. I shall share your feedback with the rest of the team and discuss how we could have handled things better. So thank you for drawing these issues to my attention. Sincerely Francis Hindle General Manager More 

Derby, United Kingdom
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 December 2014

My Wife and I checked into the holiday inn in Lancaster on 27/12/2014 , We arrived at about 18.00 after finding the hotel easily close by the M6. Check in was easy and by pleasant staff. We were advised of the swimming pool and evening meal times and breakfast times. At this point I would like to say we were... More 

Helpful?
Thank Neil B
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Neil B It sounds like you really enjoyed your overnight stay at our hotel and Lancaster and I would like to thank you for sharing your feedback. I hope you will choose to stay at Holiday Inn Lancaster again. Sincerely Francis Hindle General Manager More 

London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 December 2014

The hotel is situated right next to the M6 so is a great stepping stone to the Lake District area or Blackpool. Plenty of free parking available. We were there over for the Christmas break and the hotel and staff had presents for the kids under the tree and on the room door they had Christmas stockings. Great touches if... More 

Helpful?
Thank Sanpat007
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Sanpat007 Thank you for taking the time to post your comments following your stay at the Holiday Inn Lancaster. I was delighted to read you and the rest of your party enjoyed your stay over the festive period. It is our aim to create Great Hotels Guests Love and I can see from your comments that we achieved this.... More 

1 review
Reviewed 28 December 2014 via mobile

My family and I spent a week in early December at this hotel. Our first impression wasn't the best. That was because we were at first allocated an awful room overlooking a terrace and drain pipes. We did not want that view for a stay which was going to last over five days also especially since we had requested a... More 

Helpful?
Thank Sunayana N
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Sunayana N I am delighted you found the staff extremely friendly and it made your stay enjoyable; this is great feedback that I will pass on to my team. Thank you for taking the time to rate and review your stay - I really appreciate it. Sincerely Francis Hindle General Manager More 

Level Contributor
106 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 26 December 2014 via mobile

On the positive, staff, especially in the bar are very friendly. Also, bedrooms are modern and large. However, the rest of the experience was rather poor. The bathroom was very dated. The layout was poor. Toilet took forever to fill up and was noisy in the process. I had shocking sleep. You could hear the next door neighbours TV clearly... More 

Helpful?
1 Thank Sansom1978
AK_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear Sansom1978 Although I am naturally disappointed your stay wasn't what you had hoped, I would like to thank you for taking the time to share your comments. Feedback such as yours is invaluable to us as it helps us to make improvements. Sincerely Francis Hindle General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Traders Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 

Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: ₹ 4,822 - ₹ 7,836 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lancaster staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Lancaster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There was a noisy fan outside room 213. It was constant so, after a while, you stopped hearing it, but avoid rooms 211,213 & 215”
 of 5 bubbles Visitor_from_UK, 4 Nov 2016 | Read review
“All rooms have been very well refurbished or are new”
 of 5 bubbles Ronjo15, 3 Nov 2016 | Read review
“Try odd numbers or ask for a room away from the main road!”
 of 5 bubbles orinocokid, 1 Nov 2016 | Read review
“Ask for a room near the leisure centre if you don't want to walk far for a swim .”
 of 5 bubbles janesI9351GE, 12 Oct 2016 | Read review
“Choose a room overlooking river as these are much quieter. Rooms to front are closer to very busy road .”
 of 5 bubbles mlcwPrestwick, 10 Oct 2016 | Read review
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