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Holiday Inn Lancaster

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Holiday Inn Lancaster
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970 Reviews from our TripAdvisor Community

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Showing 953: English reviews
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Scottish Highlands, United Kingdom
Reviewed 6 days ago NEW

For me this was a good stop over hotel on a long journey south. The staff were friendly, efficient and welcoming, Theblic room was pleasant and clean with a nice view overlooking the river. The internet access was fast and easy to set up. The public areas of the hotel were bright, cheery and friendly. The restaurent, although it had...

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Helpful?
Thank WanderingPriest
Carlisle, United Kingdom
Reviewed 1 week ago

This is a typical Holiday Inn, clean and tidy with friendly staff at the reception. The room was very nice, clean and tidy with a good view and the shower room was excellent. The food in the restaurant however... it was ok, expensive for what you got and the staff, well, I've seen happier people at funerals!!. The breakfast service...

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Thank celand23
Coventry, England, United Kingdom
Reviewed 1 week ago

Holiday Inn Lancaster has easy access - if you're coming from the North on the M6. If coming from the South, take the A683 exit (A589 for Lancaster), J34. Arrived on Friday afternoon and everything traffic wise was pretty free and easy. The double room was airy and spacious but the bed was just a double, not King-size luxury, so...

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Thank Nick B
Maidstone, United Kingdom
Reviewed 2 weeks ago via mobile

Superb, friendly service throughout the hotel, especially from the waiting staff who were eager to please. Tasty menu with generous portions. Very comfortable large beds, however, the bath towels could be larger!

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Thank suki381
Calgary, Canada
Reviewed 2 weeks ago

Good family hotel. busy on most weekends. A little way out of the town so need a car or use taxi. Rooms clean and recently refurbished. No fridge but had tea and coffee and kettle for making drinks. I stayed four nights, left to go elsewhere, then returned for one more night and the price for the same room was...

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Thank dorothy25443
Reviewed 2 weeks ago via mobile

What a treasure! Excellent location to break a journey. This hotel must have opened recently as everything is squeaky clean, comfortable bed and doors that close quietly. The staff are really friendly. Top marks for all the staff!

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Thank Nigel C
Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

Overnight with wife and 2 children Very nice executive room Quick check in and polite Breakfast was very poor and staff did not know what was being served, not very helpful Joined the IHG club for additional benefits and rates Good stay

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Thank Rgriff1978
Larbert, United Kingdom
Reviewed 3 weeks ago

We booked this hotel as an overnight stay when travelling home. We usually stay at the Premier Inn but the Holiday Inn was reasonably priced and also had an indoor pool. We booked a room with 2 double beds to ensure a good nights rest. We arrived a bit early for check in so had a drink in the bar...

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Thank kevin b
IHGService, Guest Relations Manager at Holiday Inn Lancaster, responded to this review

Dear kevin b, Thank you for taking the time to write a review about your stay with us and for choosing our hotel. It is good to know you appreciate the proximity of our hotel to the motorway. Our goal is to make sure everyone enjoys their experience at our facility. I would like to apologize for failing to meet...

Glasgow, United Kingdom
Reviewed 3 weeks ago

The service is truly awful, I've been coming to the same hotel for 3 years whilst working at the nearby power station and it has never improved. The staff seem pretty much clueless sometimes when it comes to carrying out simple tasks. They always tell you that the problems will be 'sorted', yet nothing, and i mean nothing, is ever...

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Thank jr952017
IHGService, Guest Relations Manager at Holiday Inn Lancaster, responded to this review

Dear jr952017, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the room accommodations you received. On the other hand, we are sorry for the shortfalls you have noticed with the level of service and the quality of food we offer. It is with deep regret that...

Manchester, United Kingdom
Reviewed 4 weeks ago

The reception staff friendly, small problem with the room and we were moved within 5 minutes so no problem there. The main problems arose during breakfast which to be honest was fairly poor. No one at the podium so we sat down, well we did eventually as all the empty tables were uncleared and dirty. Apparently according to Lewis one...

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Helpful?
Thank ljwea
CW_HILancs, General Manager at Holiday Inn Lancaster, responded to this review

Dear ljwea, Thank you for taking the time to write a review. I am most disappointed that you experienced poor service in the restaurant and your comments have been passed on to our Restaurant Supervisor for investigation. I believe that you did speak to the Duty Manager at the time but should you wish to speak to either myself or...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Traders Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Lancaster has reopened with a completely new look. It enjoys an excellent location close to the M6 Jct 34 and with a bus stop at the main entrance makes the historic city of Lancaster easy to visit. The Holiday Inn Lancaster is also located near to the picturesque Lake District and provides a convenient location for day trips to the beautiful Lake Windermere and the attractions of Blackpool. The hotel combines an excellent range of facilities for both business and leisure guests, including Kids Stay and Eat Free*. The hotels facilities include 156 fully air-conditioned bedrooms and 7 fully air-conditioned meeting rooms. Each bedroom and meeting room is also equipped with High speed internet access alongside Wifi in the public areas. Our Conference & Banqueting rooms can facilitate up to 120 people for a meeting and up to 80 people for a Banquet. These 7 modern rooms can cater for all requirements from Training Courses, Boardroom Meetings and Conferences to Weddings and Dinner Dances. Ample car parking is provided complimentary at the hotel. The Holiday Inn Spirit Health and Leisure Club offers a gym, sauna, steam room and a indoor Heated Swimming Pool, in addition to Beauty Therapists and Spa. Our Restaurant, lounge and bar offer dishes from around the world including the famous Holiday Inn breakfast. Both Accessible and family rooms are available at the hotel. ... more   less 

Additional Information about Holiday Inn Lancaster

Address: Caton Road, Lancaster LA1 3RA, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: ₹ 5,223 - ₹ 8,732 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn Lancaster Hotel Lancaster
Lancaster Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Lancaster staff and other travellers.
7 questions
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Durham, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose an executive room, much nicer and facing the river not the road.”
 of 5 bubbles celand23, 15 Mar 2017 | Read review
“Choose twin or river-side room”
 of 5 bubbles NickB720, 14 Mar 2017 | Read review
“Upper floor facing the river on the south end of the hotel Nice view of river and quieter”
 of 5 bubbles dorothy25443, 13 Mar 2017 | Read review
“River view”
 of 5 bubbles U9239HIkevinb, 5 Mar 2017 | Read review
“River view”
 of 5 bubbles 58RobertT, 18 Feb 2017 | Read review
5 of 5