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Lancaster House

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Lancaster House
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1,228 Reviews from our TripAdvisor Community

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Showing 1,213: English reviews
Reviewed 4 October 2015 via mobile

Stayed one night. Stayed in a luxury room, room large and bathroom was luxurious! The leisure facilities are really good with the added extra of an outdoor hot tub! The hotel itself is extremely clean love the fact that there are ice machines right next to the rooms. Used the hotel restaurant choice of menu was good. Food was fresh...

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Helpful?
1Thank Sykes25
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Sykes25, Thank you for your feedback. I am pleased to read that you enjoyed your stay. I have noted your comments regarding the speed of service during dinner and I will be raising this with the Restaurant Manager so that he may look into the order of service for the benefit of future guests. We hope that we can...

Morecambe
Reviewed 3 October 2015

My wife and I stayed overnight (2/10/15) whilst attending a wedding reception at the hotel. The staff were all pleasent and friendly and the place itself immaculately presented. The food provided for the event, both the 3 course afternoon meal and the evening buffet, was excellent and of a very high standard. The layout of the function room, and the...

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Helpful?
Thank Funky George
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Funky George, Thank you for taking the time to write such a comprehensive review of your visit. It is a pleasure to read that you enjoyed your stay, so much so that you would stay with us again! This to me is the greatest testament of a hotel - to have guests that choose to spend their leisure time...

England
Reviewed 30 September 2015

My husband and I and our granddaughter stayed at the hotel for two nights. It was for the occasion of our sons wedding which was being held at Ashton Memorial. We had a suit, which was comfortable, spacious with all the amenities you would expect. A plus for us was the sofa bed which our granddaughter had, could be partitioned...

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Helpful?
Thank Smith01England
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Smith01England, Thank you for taking the time to write such a lovely review of the hotel. I will be sure to pass your comments on to the team here at our weekly head of department meeting. We hope that we can have the pleasure of welcoming you back to the hotel in the near future. With Best Wishes Andy...

Douglas isle of man
Reviewed 25 September 2015

Called in for a quick snack on the way to the Heysham ferry. This is the place to stop if you have time. Good selection of hot and cold snacks, attractively served by attentive and pleasant bar staff. We had an overnight stop here, previously, and again recommend both room and breakfast. Comfortable and relaxing surroundings. Thank you

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Helpful?
Thank Patricia S
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Patricia S, Thank you for taking the time to review your recent visit to the hotel. I shall be sure to pass along your kind words to both the Kitchen and Sandemans Bar Teams. We hope that we have the pleasure of your company again in the near future. Kind Regards Andy Lemm General Manager

Manchester
Reviewed 22 September 2015

Just returned from a wedding here and the hotel was perfect. Food was amazing and rooms were really spacious and comfy. All corridors had water coolers and ice machines which I thought was a really good idea and you had an ice bucket in the room to fill up. Staff were so helpful and friendly. It would be nice if...

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Helpful?
3Thank EmilyM84
AndyLemm, General Manager at Lancaster House, responded to this review

Dear EmilyM84, Thank you for such a glowing review! I will make sure that I read your comments to the team at our weekly head of department meeting. We hope that we can welcome you back soon. Warm Wishes Andy Lemm General Manager

Clayton
Reviewed 20 September 2015 via mobile

Stayed at this hotel for a relaxing weekend break for my mums 60th. We booked in to the spa for treatments prior to arrival and received a booking confirmation with the timings, these were checked with the hotel reception on arrival and again confirmed. On the Sunday we arrived at the spa for treatments at 11:30 as all the booking...

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Helpful?
Thank Jodie S
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Jodie S, Thank you for taking the time to write such a lovely review. I am pleased to read that you had an enjoyable time despite the near miss with the treatment times. I have passed your feedback onto our Leisure Club so that they may look into what went wrong to ensure that it doesn’t happen for future...

Wetherby, United Kingdom
Reviewed 19 September 2015

Thank you to Andy and team for another very pleasant stay. The staff are always helpful, especially in the bar for an evening meal, and the location is perfect for mature students studying at Lancaster University. This is my 5th stay with another booked in November

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Thank Jayneau
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Jayneau, It is always a pleasure to have you stay at the hotel. Thank you for your lovely review and we look forward to seeing you in November. Warm Wishes, Andy Lemm General Manager

Northwich, United Kingdom
Reviewed 18 September 2015

Lovely hotel with very pleasant and helpful staff. Easy access to local visitor attractions and nice to return to in the evening for a drink sitting in the sunshine followed by a splendid meal in the restaurant.

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Thank Stephanie W
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Stephanie W, Thank you for taking the time to post your review. I am glad to read that you enjoyed your visit here, I will agree wholeheartedly about the food - the sunshine however must have been a lucky break. We hope that we can welcome you back to the hotel soon and that you can bring the sunshine...

Melbourne, Australia
Reviewed 18 September 2015

Very attractive and comfortable hotel, which focusses on little things, bar staff, cleaning staff and room service staff are particularly pleasant and helpful and professional. Good breakfasts and sound restaurant services. Lovely grounds and clean and and nicely furbished, Great shower and quiet, no noise heard from other rooms or corridor. Have stayed three times now and enjoy it each...

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Helpful?
Thank likabreak
AndyLemm, General Manager at Lancaster House, responded to this review

Dear likabreak, Thank you for such brilliant feedback, I truly believe that happy staff = happy guests and your review is a testament to that. I do hope that we can have the pleasure of welcoming you back to the hotel in the not too distant future. Warm Wishes Andy Lemm General Manager

Reviewed 16 September 2015

Had a lovely stay here for our anniversary, food was great staff were great and hotel is great. 2 slight moans the pool gets very full as it's quite small and if there are only 2 of you I would stay in the normal rooms as the price difference between those and the suites don't compare in my opinion.

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Thank Morecambecritic84
AndyLemm, General Manager at Lancaster House, responded to this review

Dear Morecambecritic84, Thank you for your 5* feedback following your visit to the hotel. I am pleased to read that you enjoyed your visit and I will be sure to pass your comments onto the team here. We hope that we can have the pleasure of welcoming you back to the hotel in the near future. Best Wishes Andy Lemm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
From the balconied Reception Lounge, to the open fire you instinctively know that Lancaster House is a place to savour the good things in life, such as excellent cuisine from The Foodworks Restaurant, or a drink in the courtyard of The Sandeman's Bar. This relaxed elegance is also reflected in each of the 99 rooms. ... more   less 

Additional Information about Lancaster House

Address: Green Lane | Ellel, Lancaster LA1 4GJ, England
Region: United Kingdom > England > Lancashire > Lancaster
Price Range: ₹ 7,815 - ₹ 14,716 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster House 4*
Number of rooms: 99
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Also Known As:
Lancaster House Hotel Lancaster
Lancaster Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster House staff and other travellers.
6 questions
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Questions? Get answers from Lancaster House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms were lovely (double room) however we have booked the upgraded suite for our next year visit”
 of 5 bubbles paullT286VL, 7 Jan 2017 | Read review
“Ask for a room away from the road if you want a quieter room”
 of 5 bubbles rachelmR2015MN, 22 Dec 2016 | Read review
“Avoid rooms looking on to central service area”
 of 5 bubbles ArgyllBeagle, 20 Dec 2016 | Read review
“Groundfloor suite in quiet area”
 of 5 bubbles Vexilllogist, 28 Nov 2016 | Read review
“Next to the University of Lancaster”
 of 5 bubbles Tasos_Mariangela, 23 Nov 2016 | Read review
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