5 out 5 Excellent place to stay, Very Clean and cosy, Excellent and helpful host, Excellent sleep and breakfast was great, Great value for money, Would definitely recommend and stay again, Best place to stay in preston, Personally wouldn't consider anywhere else to stay in preston, Lovely experience, Just wished I would have booked longer
We haven't stayed, much to our disappointment. Booked for a sports event nearby then just got a message via hotels.com saying we're closing hotel that weekend! Very inconvenient and didn't seem to care much ;just "sort it out with whoever you booked with". Now missed out on booking other places nearby. Has put me off booking independent place in future.
A hidden gem.. Stayed 2 nights. 2 rooms. Both extremely clean and decorated to a high standard. Breakfast was with a small buffet and a rather large breakfast barm. Very Good. All the staff are friendly, they even have a lady called Graham! Lorraine is a gem, the owner, always with smile and most welcoming and warm. Plans for an extension/conservative will make this a must stay in Preston. Steven Johnston
Stayed at this hotel for 1 night as we were attending a party in the area. Sadly due to numerous hold ups and an accident on the motorway we were much later than our intended checking in time. On arrival we were unable to get in to the hotel due to the impressive security system, it would have been helpful to have had information via an email near to our check in date as to how to gain entry if arriving after a certain time to save us having to ring the manager on how to get in (in pouring rain), as there was clearly no other staff on site to greet us. We had a lovely, spacious family room which was really clean with a nice amount of soft clean towels, with plenty of tea, coffee & biscuits etc and a large private bathroom. We appreciated the heater in the room as on a cold winters night we did need the heater on, to heat such a large room. I would advise the hotel having a small wall light near room 9 as the small corridor is very dark so we had to use our torch on our phones to use the key to get into our room. As a light sleep i did notice a slight banging sound which happened every 60 seconds I think this may have been coming from the kitchen which was below us. Slightly irritating however the bed was very comfortable and finally got to sleep. Awoke to lovely smell of bacon cooking. Great continental choice for breakfast, plenty of juice, fruit and cereal. Finally met some staff, a lovely lady greeted us and asked if we wanted a breakfast sandwich, food was cooked well and the sausages were very tasty. Would have liked to have seen a bit more customer interaction from staff but Overall a nice stay.…
Honestly, just don't even bother. How this place has good reviews is beyond me. I don't even know where to start... They took payment from my card without permission as we chose to pay at the property. Secondly, the bed, you may aswell be on a bag of springs. If they try and put you in room 3, just refuse and there is a water pump in there that makes the loudest noise when someone in the hotel uses water. When we went to complain, there was a 'gentleman' who didn't even work there left in charge of the hotel who said "there's nothing we can do, the hotel owners have a life and leave at 8am so I'm just looking after the building" he said we would be getting a full refund once the owners where back in and guess what .. the hotel are refusing to refund the booking. They have also marked it on booking.com that we didnt even show up when we have videos of how shocking the hotel was AND emails to acknowledge we where there. May I add, they list this place as no dogs allowed yet there was a guy walking his dog up the stairs as we where at reception, you can ever every little noise in the next room. All in all, save your money and stay elsewhere. The owners of this hotel clearly have no decency or respect to their customers to admit their faults and refund you so we're going through booking.com Will be looking forward to their response to this review to see if their excuses match the others they have used so far.…
I have stayed at hundreds of hotels all over the world and this is the only time I have ever left without actually staying. First of all there were no members of staff only a man who said "he didn't work there". We went to bed (being able to feel all the springs under me) and there was an extremely loud noise coming from the bathroom, sounded like an old washing machine on a really fast spin, I went in there and the noise was coming from a cupboard which had a padlock on it, i figured maybe it was a one off and shut the door and went back to bed (listening to all the other guests banging doors and going in and out of their rooms to the shared bathroom) the noise started up again, and continued every few minutes. I went downstairs to the guy who didn't work there and asked for an alternative room "we're fully booked I'm afraid there's nothing i can do, the noise is from every time someone uses the water, the owners are away and I have nothing to do with the hotel i don't even work here" I said we can't stay here and want a refund, he agreed but didn't know how to refund but promised the owners would do so upon their return the next day at 12pm so we went and stayed elsewhere at more cost. The property are now refusing a full refund and only offering to refund 1 night stay. They marked our reservation as a "no show" and charged us a cancellation fee. This hotel was not fit for purpose, no staff, dogs staying even though apparently not allowed. Now have to take this further and contact my bank. Won't allow video upload here but i uploaded a video to google…
Nice hotel, staff were great breakfast good though a few out of date items , only issue was hotel was roasting all night , a fan/AC would have upped this to 5* but never slept due to heat. Arrived at around 2110 to no one to greet us however after phoning hotel it was explained where key was and breakfast etc
A brilliant business stay. Very welcoming host. Laurayne did her best to accommodate us even though we booked last minute and would arrive outside of reception hours - safe and secure door code access to property. private car park which is handy as the hotel is situated of a main road. Room comfy and of a good size with a great power shower. Breakfast was tasty, quick and efficient. Overall - good value for money! No complaints.
WE stayed 3 nights, the hotel was easy to find, spotlessly clean and had a great welcome. The room was nice the breakfast great and excellent value for money. We will happily stay here again when back this way
I have stayed here numerous times over the last eighteen months and have to say it's faultless. You always receive a big friendly smile from the owner. The rooms are clean and comfortable with WiFi and a TV. Im a frequent traveler through work and can say this is a great place and remarkably cheap. The breakfasts are second the none with a huge choice for all. 10/10 for me keep up the great work!