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Crowne Plaza Solihull

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Crowne Plaza Solihull
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566 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Solihull
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Showing 557: English reviews
Leicester, United Kingdom
Reviewed 23 September 2015

We were at a wedding at Dorridge Village Hall, and opted to stay here. Great value, modern room, easy parking, and great pedestrian access to central solihull, whilst being a short and simple drive from Dorridge. Really recommend this for a cheap family overnight.

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Helpful?
Thank Daniel F
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Daniel F, thank you for your review, we are indeed close to Touchwood in Solihull and also Birmingham city centre if you get the opportunity to stay again and time to enjoy some of the tourist attractions. With regards, Christine

Worcester, United Kingdom
Reviewed 20 September 2015 via mobile

Hotel was very nice, clean tidy and staff were very welcoming. Very close to town centre and one minute from the touchwood shopping centre. Unfortunately party on was not advised about and extremely loud music heard from 3rd floor. Parking charges.

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Helpful?
Thank emski163
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear emski163, thanks for your feedback, I will pass on your comments to the team and I know they do appreciate your kind words. With regards, Christine

Reviewed 20 September 2015 via mobile

Went here for a meeting with work. Holiday inn supplied the food (buffet). Where to start? -sandwiches, there was only about 4 varieties (there was 50+ people at the meeting) also the bread was hard. -muffins were tasteless -food come out at different times. I could go on... Won't be coming here for food again. !!!!

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Helpful?
Thank ldyson97
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Idyson97, thank for your comments regarding the sandwich lunch for an event you recently attended at the Hotel. I am sorry to learn of your disappointment and our Events team will also follow-up with a call to the organsior after the event. I do hope you enjoyed the meeting and the rest of the Hotels facilities, including the newly...

Solihull, United Kingdom
Reviewed 20 September 2015

Appalling, the staff are willing but incapable of providing any kind of service, the meat was tough as old boots, the vegetables had seen better days, the plates were cold, the gravy jug couldn't be touched as it was red hot. We took dessert on the terrace and it took an hour to be served as the waiter thought we...

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Helpful?
Thank Steveblundell
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Steveblundell, I'm sorry to learn the Sunday lunch did not meet your expectations. I have spoken with both the Head Chef and F&B Manager and they would like to be associated with my apologies for the delay in desserts which was due to an internal error. I also thank you for your feedback regarding the overall experience from which...

Solihull, United Kingdom
Reviewed 18 September 2015 via mobile

Visited following our wedding with my bride and small family group Was pleasantly surprised nice reception area and friendly staff We sat towards the terrace area in a large booth type seating area virtually had the place to ourselves Drank champagne and had a nice meal from the brunch menu Area opens up onto a terrace with comfy seating and...

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Helpful?
Thank PAUL D
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Paul D, so pleased to read you and your party enjoyed our Open Lobby and the Terrace is a lovely area when the suns out or cosy with the outside heaters when it's not! Hope you can visit again soon and enjoy Fizz Friday and I have passed on your thanks to the team. With regards, Christine

Cuenca, Ecuador
Reviewed 15 September 2015

My husband and I had to scrabble for a hotel as our London housesit canceled on us due to an unfortunate circumstance -- our homeowner became ill and couldn't go on her vacation. Luckily, I had some Holiday Inn points to help offset the cost of our stay in an IHG property. The Holiday Inn in Solihull was running an...

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Helpful?
Thank gemnerd
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear gemnerd, thanks for posting a review from your stay last December. We've invested in many areas since your last visit and do hope you''ll enjoy our contemporary and modern Open Lobby when you stay again. You'll also notice a vast difference on the WiFi as we have upgraded the system. With kind regards, Christine

Solihull
Reviewed 15 September 2015

Ab Fab Contemporary Lounge Bar-even better bar and waiting staff. This is a really pleasant place to have a drink or bite to eat, looks as though it has been recently decorated in a contemporary style. the staff even try to stop young children from running around, which is very reefreshing for us couples. The staff are extremely pleasant and...

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Helpful?
1Thank Moyk
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Moyk, thanks for your comments, the team will take heart from these. You are right the Open Lobby concept was completed earlier this year and the Terrace is a hidden gem for the summer, or cosy nights with the outside heaters. Hope you can pop in again soon and enjoy our Fizz Fridays. With regards, Christine

Edinburgh, United Kingdom
Reviewed 13 September 2015 via mobile

Very disappointed in this hotel. We are platinum members and have stayed in a great number of Holiday Inn's, but this must rank as the worst. When we arrived despite booking the room for 3 adults there were only 2 sets of towels, 2 cups and 1 set of toiletries. I called reception and further supplies were sent, but should...

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Helpful?
Thank lama829
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Iama829, thank you for your comments and I have discussed these with the breakfast, housekeeping and nights team. I'm sorry to learn of the noise disturbances you experienced from the nearby leisure complex and will discuss this further with our nights team. With regards, Christine

Solihull, United Kingdom
Reviewed 13 September 2015

This review might sound slightly over the top as i held my wedding reception here. I spent my last night as a single man and my first night as a married man at the hotel. The staff at the hotel, especially Teresa who oversaw the planning of the wedding reception were superb and i cannot fault them. The wedding breakfast,...

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Helpful?
Thank MarkyMark1966
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Mark, thank you for thinking of us a day after your wedding! It was a pleasure looking after you both and I have passed on your thanks to Teresa and the teams. We hope you'll continue with the gym membership and pop in for Fizz Friday when your passing. With regards, Christine

London, United Kingdom
Reviewed 13 September 2015 via mobile

Really average nothing exceeded expectations but very convenient in its location to Touchwood shopping centre. Our room was a little dated in decor which could be rectified with a fresh set of curtains. Receptionist was pleasant, the wifi was good, the bed a little hard. Hard to review when a place is this average but but does what it does.

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Helpful?
Thank Pav B
Christine E, General Manager at Crowne Plaza Solihull, responded to this review

Dear Pav B, thanks for the feedback. The reception, bar and restaurant were recently refurbished and the bedrooms will be the next area. We hope to exceed expectations for both service and facilities should you stay in the future and sorry to learn this was not the case on this occasion. With regards, Christine

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: ₹ 5,741 - ₹ 20,516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Crowne Plaza Solihull West Midlands
Hotel Style:
#4 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
5 months ago
BIRMINGHAM

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
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