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Mercure London Watford Hotel

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Mercure London Watford Hotel
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937 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure London Watford Hotel
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Showing 903: English reviews
Reviewed 11 November 2016 via mobile

...bother staying here. It is one of the worst hotel experiences I have ever had. I paid for an upgrade, which clearly wasn't much of an upgrade apart from slipper, a robe, and a slightly bigger bed. The hotel decor, quality, and service is budget, the price is not. The fire alarm went off due some drunken adults at the...

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Helpful?
1Thank TomG8309
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Tomg8309, Thank you for submitting a review about our Hotel. It is unfortunate that this visit was a disappointment ,we take all reviews negative or positive very seriously and we will use the points you have raised to improve on what we can offer. We do value your comments and feedback, and we will most certainly address this issue...

Worthing, United Kingdom
Reviewed 7 November 2016

Ive been staying here for a number of years on a weekly bases and have only had to complain for minor issues on a few occasions, but each time my complaint was dealt with immediately and apologetically. The staff are always really friendly and extremely helpful. The menu changes fairly regularly, but is always presented professionally and cooked as requested....

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Helpful?
Thank Roy K
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Roy K, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Cardiff, United Kingdom
Reviewed 6 November 2016

Review collected in partnership with Mercure Hotels
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Helpful?
1Thank percy911
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Greater London, United Kingdom
Reviewed 4 November 2016 via mobile

Travelling with kids is difficult at the best of times! Stayed at this hotel for 2 nights as I was treating my little ones to some attractions close by. The hotel at a glance didn't seem to be anything special from the outside... But the room and facilities soon made up for it. I loved how family friendly the place...

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Helpful?
Thank Insighttolife
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Insighttolife, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Trowbridge
Reviewed 4 November 2016 via mobile

Staying due to family bereavement for 4 nights with 3 further rooms booked for two nights. There appears to be quite a few trainee reception staff causing confusion. We were charged incorrect room rates for example. If you're thinking of having a treat and want to book a privilege room, consider these points. The rooms are the same size as...

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Helpful?
Thank nzspider
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear nzspider, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 3 November 2016 via mobile

Amazing hotel. Being here before but can see renovation in rooms. Restaurant food was good and added asset to hotel. Asif asset to hotel his service is excellent. Breakfast was hot and good choice available.

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Helpful?
Thank today45
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear today45, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Exeter, United Kingdom
Reviewed 2 November 2016

used hotel to visit harry potters world ,first night ate in bar and met one of the nicest bar man ever, Rico Uddin, could not do enough to help us, made us feel very comfortable . 2nd night decided to eat in restaurant but forgot to book, enter rico who got us a table and again gave us superb service...

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Helpful?
1Thank davidwilliamharrison
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear davidwilliamharrison, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope to...

London, United Kingdom
Reviewed 2 November 2016

Visited for one day, had previously stayed at hotel and was not let down ,Rooms have all mod cons ,little noise and no issues other than the shower room a little small. Used leisure facilities which were good, loved the Jacuzzi and pool ( sauna room was closed during my visit ) Friendly reception team and other staff helped make...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mike H
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Mike H, Thank you for taking the time to post a review to the TripAdvisor community. I am delighted to read that you had such a great stay and I have shared your comments with the wider hotel team at our morning meeting today who were equally thrilled to read your comments. Thank you once again and we hope...

Reviewed 2 November 2016 via mobile

Stayed here with work and I would describe the hotel as average at best, it's very tired and dated and doesn't feel all that clean in places. The bed was however very comfortable and the shower nice and powerful which is always nice. I wouldn't be rushing to stay again.

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Helpful?
1Thank Jenny_Mo_86
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear Jenny_Mo_86, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Rotherham, United Kingdom
Reviewed 31 October 2016

My boyfriend recently booked this hotel for two nights as we were doing things in the area for my birthday. Upon arrival, my first thought was how dated it looked, however I gave it a chance in hope that inside would be better. We arrived quite late due to a long drive, however was still served straight away at reception....

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Helpful?
1Thank loveroftravel20
Allan P, General Manager at Mercure London Watford Hotel, responded to this review

Dear loveroftravel20, Thank you for taking the time to review your visit to The Mercure London Watford. Naturally, I was disappointed to see that aspects of your experience with us did not live up to your expectations. We take great pride in providing four-star service and it is most concerning that you did not find this to be the case....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within easy reach of Watford, M1, M25 and A1M motorway, Mercure London Watford Hotel is an ideal choose for both business and leisure travel. Central Watford can be reached in less then 10 minutes, where you are able to take the train or tube to central London from Watford Junction Station. The Hotel offer 218 modern style bedrooms, all with flat screen satellite TV with on-demand movies and complimentary standard WiFi. All rooms have a work desk, tea/coffee facilities, direct deal telephone and 24 hour Room Service. The Brasserie restaurant and bar is decorated with classical artwork, and serves a varied European menu. Relax and enjoy beverages and light snacks on the heated garden terrace, or in the vibrant bar. Mercure London Watford has a Feel Good Health Club, with a swimming pool and fully equipped gym. Guests can relax in the sauna, spa bath or steam room, and massage treatments are also available. Looking to explore the local area; Bushey, Borehamwood, Elstree, Wembley and St Albans and all within easy reach of the hotel. ... more   less 

Additional Information about Mercure London Watford Hotel

Address: Tylers Way, Watford WD25 8JH, England
Region: United Kingdom > England > Hertfordshire > Watford
Price Range: ₹ 5,529 - ₹ 10,233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Watford Hotel 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
Ramada Watford
Watford Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Watford Hotel staff and other travellers.
7 questions
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over a year ago

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Questions? Get answers from Mercure London Watford Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for the Privilege room”
mikehH4962MM, 11 Apr 2017 | Read review
“Rooms facing into the middle are probably better”
TR1807, 9 Apr 2017 | Read review
“Priveledge Room”
MaryCxxxxxxx, 29 Mar 2017 | Read review
“Definitely ask for a privilge room as I wouldn't like to have seen the standard.”
  • Very basic for a privilege room.
  • No drawers to store clothes or belongings in
  • Still no drawers, the one you see is the hairdryer. No room our hotel info. A privilge room.
  • A view of the hotel
KatieEffieBlenkinsop, 24 Mar 2017 | Read review
“family rooms and the the superior rooms are best”
BigBilltheBowler, 15 Mar 2017 | Read review
5 of 5