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Mercure Dartford Brands Hatch Hotel & Spa

Agoda.comUS$ 87*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 177*
US$ 87*
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US$ 89*
US$ 89*
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Mercure Dartford Brands Hatch Hotel & Spa
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70 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Start your review of Mercure Dartford Brands Hatch Hotel & Spa
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Leafherhead
Reviewed 2 days ago NEWvia mobile

I arranged the spa break with the hotel directly. I emailed a number of time to book treatments and treatment times and my emails were never responded to. In the end I called and spoke to someone because I was nervous there would be no slots available, and finally booked the treatments and times. Today we arrived, and after all...

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Helpful?
1Thank Hm85
Reviewed 4 days ago NEWvia mobile

Stayed for two nights on business. Overall a good hotel, room felt newly refurbished, was clean and comfy. Ate in the restaurant one evening, food was good. Breakfast spread was also good. Good size gym and fitness centre as well. Great location for brands hatch as well.

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Helpful?
Thank Chris H
Management response:

Thank you very much, Chris - you made my day with such comments! Enjoy the sunshine - it is the warmest day so far this year. Kind regards, Adrian Adrian Charowski Rooms Division Manager

Reviewed 5 days ago NEWvia mobile

After a short mistake when someone was given the same keys to my room , everything was lovely - clean room and nice decor. Very close to racing course . Walking distance out the back of the hotel grounds

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Helpful?
Thank Craig L
Management response:

Dear Craig, I am glad that you liked our hotel so much. I do apologize for the incident with the room key - we do always verify room numbers against guest names before re-cutting any key. Have a great day! Kind regards, Adrian Adrian Charowski Rooms Division Manager

lolaaaaa
Reviewed 1 week ago

Visited for a spa day with my Nan and sister. I managed to royally mess up our booking and I was devastated as it looked we would not be able to attend, the wonderful person on the phone sorted this and booked us in later in the week when we could all attend. I am so grateful to that person!...

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Helpful?
Thank lolaaaaa
Management response:

Thank you for such fantastic words! Kind regards, Adrian

Stafford, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lindsayt983
Management response:

Nottingham
Reviewed 2 weeks ago via mobile

As part of the Accor group you will get Le Club points here. This is why I chose to stay here. I needed to be at a work meeting nearby the following day. Situated at the entrance to Brandshatch. I am told this hotel has changed hands a couple of times. In Accor fashion it's decor reflects its geographical position....

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Helpful?
Thank BigChrisNottingham
Management response:

Dear Guest, Thank you for such amazing words - it is great to start a day with such comments! It is very much appreciated. Kind regards, Adrian Adrian Charowski Rooms Division Manager

Reviewed 2 weeks ago via mobile

It was my birthday at the weekend and the hubby treated me to a spa afternoon! My sister in law and two close friends came too! We thought we may run late for lunch as we were dropped at the wrong hotel but the staff were accommodating and lunch was lovely! The spa was lovely and not busy! I had...

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Helpful?
Thank Terri W
Management response:

Jas - you have made such an unforgettable experience to Terri! Well done. Terri - we are looking forward to seeing you again! We have set up your expectations very high now. Have a great day. Regards, Adrian Adrian Charowski Rooms Division Manager

Reviewed 2 weeks ago

Had an amazing SPA day on weekend. It took a while to manage the booking but staff is very friendly. Had a wonderful massage done by very friendly lady named Jas, thanks to her I feel much more relax.

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Helpful?
Thank Irena B
Management response:

Dear Guest, Thank you for such amazing words! We are so happy that Jas made you so relaxed! Have a great day. Kind regards, Adrian Adrian Charowski Rooms Division Manager

Reviewed 3 weeks ago

Friendly efficient check-in for an overnight stay. Clean, quite spacious room, which appeared to have been recently refurbished; we have stayed here before and the room seemed much improved compared with past experiences. After settling in, we went to the rather soulless lounge bar adjoining reception, to order a couple of drinks and some sandwiches. The drinks service at the...

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Helpful?
1Thank Gilpenned
Management response:

Dear Gilpenned, Your feedback is more than appreciated. I do truly apologize that we did not manage to host you up to your expectations. Your comments will be certainly shared with all our Teams and I am sure that next time you would see completely different behaviors. You are absolutely right - we have improved our products much in comparison...

Tunbridge Wells
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Brian M
Management response:

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Dartford Brands Hatch Hotel is located in the stunning countryside of Kent and overlooks the renowned Brands Hatch Racing Circuit, where you can take in events such as the British Superbike Championship. Conveniently located just a few minutes drive from London Golf Club and a 6 minute drive from the M25, this hotel is also an ideal conference and wedding venue with 9 stunning function rooms. To help you relax, we have a health and leisure club with an indoor pool, gym and sauna, as well as a hotel restaurant and the motor-themed Racing Bar. All 121 bedrooms have recently been refurbished and come equipped with free Wi-Fi. ... more   less 

Additional Information about Mercure Dartford Brands Hatch Hotel & Spa

Address: Brands Hatch Rd | West Kingsdown, Dartford DA3 8PE, England (Formerly Mercure Dartford Brands Hatch Hotel)
Region: United Kingdom > England > Kent > Dartford
Price Range: ₹ 4,943 - ₹ 18,265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Dartford Brands Hatch Hotel & Spa 4*
Number of rooms: 121
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Also Known As:
Thistle Brands Hatch Dartford
Brands Hatch Hotel
Thistle Brands Hatch Hotel Dartford
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Dartford Brands Hatch Hotel & Spa staff and other travellers.
13 questions
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London, United Kingdom
Norwich, United Kingdom
1 month ago
London, United Kingdom
2 months ago

See all questions (13)

Questions? Get answers from Mercure Dartford Brands Hatch Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere”
davidmI7842NY, 17 Apr 2017 | Read review
“If booking as a couple, a superior double room is highly recommended.”
JockMc, 3 Apr 2017 | Read review
“Thay are all very good..”
paulhG4CI, 2 Apr 2017 | Read review
“Request a upgraded room or at least one with a good view!”
GeoP28, 28 Mar 2017 | Read review
“we had a room over looking the track, that suited my husband.”
julieskinner48, 4 Mar 2017 | Read review
5 of 5
Agoda.com
US$ 87* /night
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Expedia.comUS$ 89
Hotels.comUS$ 89
AMOMAUS$ 177
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*Disclaimer
Prices are for 1 room, 2 adults
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