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Oakwood House Hotel

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Oakwood House Hotel
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290 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Eastbourne, United Kingdom
Reviewed 25 June 2016

We have stayed here twice now and on both occasions we have been happy with the hotel except for the breakfast. The rooms are clean and tidy. The food for our function was okay. The breakfast both times has been awful, we did not come down late, it was about 8am, there was only 5 plates left each one was...

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Helpful?
Thank kirsty022
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear kirsty022 Thank you for taking the time to place your review after your recent stay. I am sorry that you did not have an enjoyable breakfast experience with us, I will raise your comments with the Food and Beverage Manager and her team. It is disappointing as we receive lots of positive feedback on our breakfast offering. I must...

Maidstone, United Kingdom
Reviewed 20 June 2016

We attended the Frank and Dean evening with friends and had a great time. The food was very tasty, served hot and good portion sizes. We had very good waitress service with the waitresses being friendly and efficient. Frank and Dean put on a very good show with a mixture of banter, singing and dancing. I would definitely recommend.

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Helpful?
Thank Carol9159
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Carol9159 Thank you for taking the time to review Oakwood House following your recent attendance at our Frank & Dean evening. I was delighted to read you enjoyed the evening and will ensure your comments are passed on to all of the team. We look forward to welcoming you back soon. Kind regards Paul

Cheshire, United Kingdom
Reviewed 11 June 2016 via mobile

Stopped here on a weekday evening for business. The hotel is quite tricky to find next to a school tucked away. There was a conference on and I found it quite awkward walking past to residents block with the door open. The receptionists were lovely and very helpful. The room was small but well furnished and modern, comfy bed. I...

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Helpful?
Thank ellie314
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear ellie314 Thank you for taking the time to write your review. I was pleased to read you enjoyed your stay with us, but disappointed we let ourselves down in a few areas. I will ensure your comments are reviewed by my Food and Beverage Manager and action taken. Please rest assured the incidents you described are not typical of...

London
Reviewed 5 June 2016

Have stayed at this hotel several times when in Maidstone on business. It's a little way out of town and located behind a residential area alongside a number of schools. Nice grounds, tasty food, really friendly and helpful staff and so quiet at night it's fantastic. Good value for money too and will stay here every time I'm in the...

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Helpful?
Thank maybetravellin
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear maybetravellin Thank you for taking the time to review Oakwood House following your recent stays. I am delighted you have enjoyed your stays with us and look forward to welcoming you back soon. Kind regards Paul

Chatham, United Kingdom
Reviewed 30 May 2016 via mobile

If you're looking for somewhere to get married and have your reception look no further. We looked at several venues not finding what we wanted, walked into oakwood and it felt right. Allison, Debbie and the team are working together to give you a special day to remember. Our guests are still talking about it. The service is faultless, rooms...

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Helpful?
Thank Lorraine H
Paul E, Owner at Oakwood House Hotel, responded to this review

Dear Lorraine H Thank you for taking the time to review Oakwood House following your recent Wedding. I was delighted to read your comments and would like to take this opportunity on behalf of everyone here to wish you a long and happy future together. I will ensure your comments are passed on to all of the team here. We...

Maidstone, United Kingdom
Reviewed 29 May 2016

Nice hotel with a relaxed feel. Stayed here in a suite for one night after our wedding. Room was lovely with a four poster and nicely decorated with hole black and purple colours. Bathroom modern with jazzuci freestanding bath two basins toilet and walk in large shower. Room was a long walk from reception with bags . Bar is relaxed...

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Helpful?
Thank Bushwhacker66
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Bushwhacker66 Thank you for taking the time to review Oakwood House following your recent stay. Firstly my congratulations on your marriage, we all wish you a long and happy future together. I was delighted to read you enjoyed your stay with us and we all hope to welcome you back in the future. Kind regards Paul

Maidstone, United Kingdom
Reviewed 21 May 2016 via mobile

Tacky....blutac on the walls, holes in the blinds. Felt sorry for my meeting hosts to have had to pay for wilted sandwiches insipid coffee. Went to buy a sandwich from the bar...fraction better. Its the second time I've been hosted here. Shame the location works for us but when my team have to organise an event it won't be here.

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Helpful?
Thank Patrick W
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Patrick W Thank you for taking the time to write your review. I was disappointed to read your comments regarding the meeting room. We host a number of meetings everyday and it is difficult to follow up your comments without specific details. I have checked with the reception team but we do not appear to have received any negative...

Doncaster, United Kingdom
Reviewed 4 May 2016

We wanted a decently priced hotel for a long bank holiday break in Kent, Oakwood House was a standout option when we were booking. I am pleased to say that we were not disappointed. While our room was a little small it was suitable for our needs as we were out all day, just wanted somewhere to sleep! For 3...

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Helpful?
Thank DanumStGeorge
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear DanumStGeorge Thank you for taking the time to review Oakwood House following your recent stay. I was delighted to read you enjoyed your time with us and we look forward to welcoming you back in the near future. I am sorry that the breakfast location was not explained to you correctly and I will discuss this with the reception...

Reviewed 24 April 2016

Cant really fault the rooms or the food however the bed was very uncomfortable, we had 3 rooms and none of us had a great sleep. A few other issues too but Kieron was amazing on the telephone helping me to arrange the stay, and was very helpful and accommodating on arrival. I would go back to this hotel purely...

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Helpful?
Thank Lisilou69
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Lisilou69 Thank you for your review following your recent stay. Please accept my apologies that you found the beds uncomfortable, we will look in to this. I will ensure your feedback is passed on to Kierran who you mentioned specifically and I know he will be delighted to receive it. We all hope to welcome you back in the...

Port Isaac, United Kingdom
Reviewed 17 April 2016

My children treated me to a cream tea for my birthday yesterday and it was fab! We arrived and were directed to the Garden Room a light airy bar area, our table was laid with white tablecloth and napkins we were shown to our table and served tea and coffee and then came the sandwiches and cakes! They were served...

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Helpful?
Thank Tumpleby
Paul E, General Manager at Oakwood House Hotel, responded to this review

Dear Tumpleby Thank you for taking the time to review Oakwood House following your recent afternoon tea. I was delighted to read you enjoyed your experience with us and look forward to seeing you on the next visit. If we can be of any further help please do give us a call. Kind regards Paul

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Once at Oakwood House enjoy going back in time and experience the history and architecture of the house. Each of our 40 modern rooms have a private en-suite facility with a flat screen television and beverage making amenities, so your comfort and relaxation are guaranteed. ... more   less 

Additional Information about Oakwood House Hotel

Address: Oakwood House Oakwood Park Tonbridge Road, Maidstone ME16 8AE, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: ₹ 5,003 - ₹ 7,088 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oakwood House Hotel 4*
Number of rooms: 40
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Also Known As:
Oakwood House Hotel Maidstone, Kent
Hotel Style:
#4 Luxury Hotel in Maidstone
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Questions & Answers

Here's what travellers have asked, with answers from Oakwood House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask for room 26”
 of 5 bubbles MrMcCain, 16 Feb 2017 | Read review
“Good hotel for Maidstone”
 of 5 bubbles K4680TZkeithb, 6 Feb 2017 | Read review
“Make sure you look up hotel an view pictures ground floor rooms quite small”
 of 5 bubbles daveriley, 1 Feb 2017 | Read review
“Executive rooms are very good”
 of 5 bubbles travellersDublin, 22 Jan 2017 | Read review
“Room 5 on the ground floor was good”
 of 5 bubbles brianc890, 6 Nov 2016 | Read review
5 of 5