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Premier Inn Maidstone (Leybourne) Hotel

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Premier Inn Maidstone (Leybourne) Hotel
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203 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Norwich, United Kingdom
Reviewed 1 week ago NEW

Really low cost for a start of week business trip. Being upgraded, hence the price, but usual brilliant bed and first class Premier Inn staff. Dinner service was perhaps confused but the food was fine nonetheless.

Review collected in partnership with premierinn.com
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Helpful?
Thank MikeJSaundersIFA
London, United Kingdom
Reviewed 3 weeks ago

Excellent place to bed down for the night, clean and the beds are one of the best I've ever slept on. would recommend Premier Inn hotels every time. Breakfast was good but could do with more tea bagsI the roo .

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Thank Martin B
Maidstone, United Kingdom
Reviewed 3 weeks ago

Rooms are quite adequate for overnight staying like business people. Could do with 2 armchairs when more than person staying. Could not control the heating, we had to turn it off completely and sleep with open window.

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Thank tiger30121950
Nottingham, United Kingdom
Reviewed 3 weeks ago

Overall we had a good stay at the Leybourne Premier inn. It was a bit difficult to get to as there were road works on the island near to the hotel and if you didn't know which lane to get into it was a bit tricky. I'm sure it will be better when we come again.

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Thank GrandmaOE70
San Francisco
Reviewed 4 weeks ago

Not really pleased at the reception area as receptionist did not even bother to smile when we arrived. Not very helplful as well. Asides from the staff beddings and towels looks very old and not appealingvto use

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Helpful?
Thank Doris R
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hello Doris Thanks for taking the time to share your review. I'm really sorry to hear that you felt the staff weren't friendly during your stay and that the bedding and towels weren't up to par. I have passed this on to the Management Team to look into and they'll implement any necessary actions and retraining to ensure our guests...

London, United Kingdom
Reviewed 4 weeks ago

Had to book this Premier Inn last minute as our first Grandchild didn't fancy popping out to say hello yet. Same old Same old with a Premier Inn,great bed and enough space to be comfy but this one has a smashing Pub next door called the Wateringbury. Great food and good staff. A little drive out from Maidstone Town Centre...

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Thank Ray S
Munster, Germany
Reviewed 16 December 2016

Great location for access to the M20. The hotel layout is typical for a Premier Inn, but if you want a good nights sleep ask for an upstairs room - you can hear every noise through the ceiling above. The parking is good and the food from the nearby restaurant is 'spot on.'

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Thank alans40
Barnsley, United Kingdom
Reviewed 14 December 2016

Easy to find from M20, adjacent Brewers Fayre with very good food. The hotel was clean, tidy and very quiet but they are building a new block out the back at present so if you are in a room on the back of the building they start work at 8am. No problem to me getting up early but may effect...

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Thank johnlZ6315EA
Newcastle upon Tyne, United Kingdom
Reviewed 12 December 2016 via mobile

One night stay for work. Lack lustre staff at check in who just handed me a key with none of the patter about breakfast times and location. Informed we are "too small a hotel to have a lift". Had to lug bags of equipment up seversl flights of stairs. Room smelt of stale smoke and dust. Hotel generally looks worn...

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Thank Jockfij77
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Good Evening, I'm sorry to hear your room wasn't as clean as it should be. It's also disappointing the team weren't as welcoming as usual. I've now passed your comments on to the Manager and they'll pick this up with the reception team. The Management Team will also work alongside the Housekeeping team to improve the levels of cleanliness &...

San Francisco
Reviewed 21 November 2016

The sheets were stained and the bathroom had cleaning issues.no staff around to help. I wasn't impressed by the cleaning of this room at all. The breakfast was quiet nice though so that's the only positive comment I can say unfortunately

Review collected in partnership with premierinn.com
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Thank Sharon I
WhitbreadHotels, Premier Inn Team at Premier Inn Maidstone (Leybourne) Hotel, responded to this review

Hi Sharon I'm really sorry to hear your room wasn't up to our usual standard of cleanliness. Our team members should be on hand to help 24/7 so we'll get this picked up with the team right away. The Operations Manager will also follow this up with the Housekeeping Team to ensure all rooms are fully serviced before your arrival....

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
A quiet spot in rural Leybourne, just one mile from the historic market town of West Malling ... more   less 

Additional Information about Premier Inn Maidstone (Leybourne) Hotel

Address: Castle Way | Leybourne - West Malling, Maidstone ME19 5TR, England
Region: United Kingdom > England > Kent > Maidstone
Price Range: ₹ 3,785 - ₹ 7,066 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Maidstone (Leybourne) Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Maidstone (Leybourne) Hotel Kent
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Questions & Answers

Questions? Get answers from Premier Inn Maidstone (Leybourne) Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back would be quieter”
 of 5 bubbles rays928, 20 Dec 2016 | Read review
“Room 38 was good on the 1st floor away from the noise of the eatery next door.”
 of 5 bubbles GeraldS605, 27 Aug 2016 | Read review
“Avoid the restaurant.”
 of 5 bubbles 209tinau, 17 May 2016 | Read review
“Difficult to say, even number rooms are at the back so guess are quieter?”
 of 5 bubbles lesharkey, 25 Apr 2016 | Read review
“Ask for a room at the back as the restaurant next door uses the car park at the front.”
 of 5 bubbles RoseC555, 2 Sep 2015 | Read review
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