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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

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#11 of 28 Hotels in Crawley
Certificate of Excellence
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Premier Inn London Gatwick Airport East (Balcombe Road) Hotel
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490 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Bognor Regis, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

As usual with premier inns it was a very pleasant experience, have yet to be disappointed with premier inns we have have used. Have stayed in a number of locations and always choose to stay in one of their hotels as we have always been very happy with the experience.

Review collected in partnership with premierinn.com

Helpful?
Thank David W
nottingham uk
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed here last night as needed a stop off before our holiday. Easy to find. Greeted with a charming looking little pub and hotel looked really quite nice from the outside. Lady on reception was very welcoming and helpful. Stayed in room 5 on the ground floor. Clean. Comfortable. Excellent shower and very comfy bed. Had a great nights sleep... More 

Helpful?
Thank mcuk23
London, United Kingdom
1 review
Reviewed 6 days ago NEW

Great location , great room , bed was amazing ...Brilliant nights sleep . Even the grab and go breakfast was a hit . Just the wi fi is an issue . I did upgrade and still not brilliant signal . _xxxxx ....

Review collected in partnership with premierinn.com

Helpful?
Thank juliesF5760UP
Hockley
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

Always turning my nose up at budget hotels and generally speaking, only doing 5*, this is the second time I have stayed at a Premier Inn. This one has only just been refurbished and my first experience had only just opened so I don't know whether they ever get tired and shabby. So, far my experience has been excellent. We... More 

Helpful?
Thank Hamlet56
Burnham, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

Excellent bed but just to hot and need to change for a lighter/thinner quilt or Air conditioning and the free breakfast rolls are very dry an need some butter in them. the front rooms are a little noisy so I always request a back room at balcombe road

Review collected in partnership with premierinn.com

Helpful?
Thank storeyc
Leiceste
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I stayed at this Premier Inn As a over night stop on are way to gatwick Airport to fly to Jersey for my 52 birthday with my girlfriend The room were clean warm & the service is excellent & the grab a breakfast is an excellent and clever idea we will be staying at Premier Inns again in the future

Review collected in partnership with premierinn.com

Helpful?
Thank Andrew W
Paignton, United Kingdom
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago

Overall a very pleasant stay here the night before a flight from Gatwick. The hotel is in an old building and does not have a lift- a little inconvenient with lots of luggage and a small child. The rooms look to have been recently refurbished and are the usual Premier Inn standard (comfy bed, good shower, extra bedding etc). The... More 

Helpful?
Thank denandmark
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Found the room far too hot and the temp. control had no effect, also was woken up by shouting in the car park and an inconsiderate occupant in the room above stomping about in the early hours. The room was up to the usual standard that you would expect from Premier Inn and the staff were polite and helpful. One... More 

Review collected in partnership with premierinn.com

Helpful?
1 Thank sjc522
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest, Thank you for your review. I'm sorry to hear about the problems during your stay. We have a Team Member on site 24 hours a day who are here to assist with any issues and would have been able to speak to the occupants above. Should our team member not be present behind the reception desk, there is... More 

United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago

Whether your flying from Gatwick or visiting the area this is possibly the best Premier Inn we have stayed at. Recently refurbished the rooms are excellent and are maintained to the highest standard. Both the check in lady and the night receptionist were superb and nothing was too much trouble. If you require a cab, I would advise against using... More 

Helpful?
Thank ZippyandT
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you very much for your review, our team here works very hard to ensure that your stay is everything you hope for. I'm sorry to hear about your experience with Metro Cars - we have been using them for a long time and feedback this to them for information. Thanks again for your review and we look... More 

York, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

God clean and quiet hotel, only problem we had was a private party going on in the adjoining pub and parking was full and no overflow facilities, had to sit in the car for some time until a space became available, luckily not until midnight when party ended.

Review collected in partnership with premierinn.com

Helpful?
Thank sew71
Sian2015, Manager at Premier Inn London Gatwick Airport East (Balcombe Road) Hotel, responded to this review

Dear Guest Thank you for your review, we work hard to ensure your stay here is as you'd expect. We can only apologise for the disruption with the pub next door, it's a very rare occurence for the car park to be full, and we hope to welcome you back in the future. Many Thanks More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Set in a more rural location, close to the airport and the shops and cafes of Crawley town centre ... more   less 

Additional Information about Premier Inn London Gatwick Airport East (Balcombe Road) Hotel

Address: 1066 Balcombe Road | Pound Hill, Crawley RH10 3NL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: ₹ 3,849 - ₹ 6,244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport East (Balcombe Road) Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Premier Inn Gatwick / Crawley (Pound Hill) Hotel Crawley
Premier Inn Crawley
Premier Inn London Gatwick Airport East (Balcombe Road) Hotel Crawley, West Sussex
Hotel Style:
#6 Family Hotel in Crawley
#7 Romantic Hotel in Crawley
#15 Business Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Gatwick Airport East (Balcombe Road) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Gatwick Airport East (Balcombe Road) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift in the building.”
 of 5 bubbles denandmark, 21 Nov 2016 | Read review
“I believe all rooms have been refurbished and we had room 14 overlooking trees and garden.”
 of 5 bubbles ZippyandT, 8 Nov 2016 | Read review
“Rooms at far end of the building away from reception are quieter”
 of 5 bubbles gatpatandallthat, 24 Sep 2016 | Read review
“Not the disable room”
 of 5 bubbles kennypbridge, 20 Sep 2016 | Read review
“rooms at the back are a little quieter”
 of 5 bubbles 21ginap, 27 Aug 2016 | Read review
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