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Regency Hotel Gatwick

Traveller (43)
Room & Suite (10)
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Hotel website
Old Hollow Worth, Crawley RH10 4TA England See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
3 Star accommodation
4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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All reviews quiet location outdoor pool white towels cooked breakfast in the morning bit dated clean bedding creaky floorboards full english breakfast budget chain arrived promptly stayed two nights priced hotel min drive would stay again would recommend this hotel to anyone breakfast was included luxury hotel
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1 - 5 of 197 reviews
Reviewed 2 August 2018 via mobile

Upon arrival I was informed that no information had come through from bookings.com. wasn't really helped at all, just advised that I didn't have a room even though it had been paid for. Not their fault, but a discrepancy. Advertised with a swimming pool......it's definitely...More

1  Thank Peter M
Response from Iffy U, Front Office Manager at Regency Hotel GatwickResponded 7 August 2018

Dear Peter M, I’m sorry to learn that your didn’t enjoy your stay here at the Regency Hotel Gatwick, let's go through the points. I hope you managed to sort out all discrepancies with Booking.Com, this is a rare situation for someone to arrive to...More

Reviewed 29 July 2018

Impressive building on arrival & made to feel very welcome by Kim, having booked the room with the efficient friendly Iffy at short notice. Was delighted to received a free room upgrade so as well as being convenient for Gatwick airport I found it excellent...More

Thank 202Runner
Response from Iffy U, Front Office Manager at Regency Hotel GatwickResponded 7 August 2018

Dear 202Runner, I’m pleased to hear that you enjoyed your stay here at the Regency Hotel Gatwick. All of our rooms here at the Regency Hotel have their own unique charm. I'm glad that the upgrade was to your liking. We have a small team...More

Reviewed 22 July 2018

We hired this hotel for the wake after my mothers funeral. Before the day the manager was excellent, catering for all our needs and making the whole process as easy as possible. The manager & staff went above and beyond all of our expectations and...More

Thank Phil G
Response from Iffy U, Front Office Manager at Regency Hotel GatwickResponded 7 August 2018

Dear Phil G, I'm happy to learn that we were able to meet your needs in this difficult time. We have a small team of experienced hoteliers here, who just want to make your feel comfortable. Thank you for your kind words, I will be...More

Reviewed 21 July 2018 via mobile

So let's start with the good. It's dead handy for the airport, in a quiet location, has really friendly staff, serves food. The not so good. From the moment you dodge the pot holes in the drive way you know this place is past it's...More

1  Thank Bareboat
Response from Iffy U, Front Office Manager at Regency Hotel GatwickResponded 7 August 2018

Dear Bareboat, Thank you for your review. We have been making changes here at the Regency Hotel, and the pot holes are being filled over the summer. I'm sorry if this caused you an inconvenience. The swimming pool is under maintenance and we are cleaning...More

Reviewed 19 July 2018

We stayed for 1 night en route to the south coast and chose Regency Hotel as it was reasonably priced. The grounds are lovely but the building needs a lot of work to bring it up to a better standard. Our room was spacious and...More

Thank kavep212018
Response from Iffy U, Front Office Manager at Regency Hotel GatwickResponded 7 August 2018

Dear kavep212018, Thank you for your review. We are making changed here over the summer, from redecorating to upgrading. We currently offer a Bar Menu, a Daily Specials Menu, the 2 Course Menu and a Desserts Menu. Our breakfast menu boasts a wealth of Lights...More

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Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Golf Course
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Hotel Style
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$ 63 - US$ 110 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Gatwick
Regency Hotel Gatwick Crawley, West Sussex
United Kingdom > England > West Sussex > Crawley
Traveller (43)
Room & Suite (10)
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Questions & Answers
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1 September 2017|
AnswerShow all 2 answers
Response from palmerp | Reviewed this property |
What I'm getting at is that I had a horrendous experience with this place and wrote a honest review of my experience then the next review to be posted is a gushy over the top review from somebody who only lives five -ten... More
13 April 2017|
Response from Iffy U | Property representative |
Hi, Our reception closes at 11pm, so you would need to arrive prior to this. Kind regards, The Regency
Room Tips
"Ask for the bridal suite!"
28 Jul 2018
Read review
"As I said in my review don't have room 4. I'm sure you would be disappointed."
15 Jun 2018
Read review
"Coming to/from Gatwick, one needs a taxi. Without a car, you are essentially stuck at the hotel."
10 Jun 2018
Read review
"No lift so if you have mobility issues get a ground floor room."
10 Jun 2018
Read review
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