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Sofitel London Gatwick

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Sofitel London Gatwick
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7,002 Reviews from our TripAdvisor Community

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Showing 6,813: English reviews
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Reviewed yesterday NEW

For a short layover in London (Gatwick airport), this was a convenient stay, business-oriented hotel, clean, and had a courteous staff. The lobby is large enough and has enough nooks to meet privately out in the open, but medium to large conference rooms are also accessible. Overall, decent stay, outside downtown London, but easy eoungh transportation into town, if necessary.

Thank David K
Uniited Kingdom
Reviewed 3 weeks ago

We got a special deal (through British Airways because British Airways changed our departure time by eight hours). We were checked in speedily and very courteously by Eric. We asked if we could pay to upgrade to the 8th (Club) floor and, fortunately, this was possible. The top floor (8th floor) room was very clean, very comfortable with a good...

7Thank Br1ght0n
About Hotel's Favourite Review
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review

Bonjour Br1ght0n, Thank you so much for such a glowing review and rating your experience with us 5 stars! I am so glad to hear that you enjoyed our facilities and benefited from our Luxury rooms’ privileges. It is always a pleasure to read positive reviews and it makes me very proud to learn about the service you received from...

Reviewed yesterday NEW

Fab recent stay before we went on holiday. Free upgrade too, to the VIP lounge overlooking the runway, with canapes, cheese, and free bar. Early start the next morning so no chance to sample breakfast before we jetted off.

Thank jonesy2901
Greater London, United Kingdom
Reviewed yesterday NEW

Sofitel was everything we needed in an airport hotel. Very clean comfy beds . The service in the bar was typical , unfriendly couldn't care less attitude. We ate in the Chinese restaurant which was very good service in there was excellent

Review collected in partnership with Sofitel.com
Thank lady0ftheh0use
Oxford, United Kingdom
Reviewed 2 days ago NEW

We chose to stay here as it is a very short walk to the North Terminal without going outside and our flight was departing very early in the morning. We arrived at about 9pm on a Friday evening and got up at 5am to leave for our flight so were not really able to get a full experience of the...

Thank Adam S
Reviewed 2 days ago NEWvia mobile

We stayed for the second time at Sofitel Gatwick on 16.02.17. On arrival we found ourselves being named guest of day and was upgraded from a standard room to a luxury room with complimentary extras. These included access to a private lounge with drinks and canapés. A lovely extra to start our short break. When flying from the North terminal...

Thank Jan E
Calgary, Alberta
Reviewed 4 days ago NEWvia mobile

A quick one night stay at the Sofitel was made necessary due to an early morning intercontinental flight from the North Terminal at Gatwick. Room rates were reasonable, despite the hotel offering mostly rooms with only one double bed. (There are no king beds at this property but a single rollaway can be ordered at no extra charge) The staff...

Thank vtextc
Oxford, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
1Thank Richard B
Reviewed 4 days ago NEW

We stayed here recently whilst on our way to Dublin for the weekend. I have an Accor members club card so check-in queue went down quickly. Upon arrival at the desk, we were told that we had been randomly selected as the Guest of the Day and had a room upgrade as well as access to the Lounge with complimentary...

Thank Kristy W
Reviewed 4 days ago NEW

I was really looking forward to our visit as we stay here regularly. I got a good deal on one of the suites and the suite itself was lovely. Very spacious with a large sitting room, two computer desks, two fridges with comp. soft drinks and decent wine. The bathroom was spotless too. Check in was friendly and efficient. The...

Thank St-Lucia_Enthusiast

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 

Additional Information about Sofitel London Gatwick

Address: North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: ₹ 8,443 - ₹ 13,375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Priceline so you can book your Sofitel London Gatwick reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Sofitel London Gatwick Crawley, West Sussex
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Gatwick staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury queen room but really all rooms are lovely when booking ask for outside room otherwise you will be looking into reception”
 of 5 bubbles TheresaL700, 19 Feb 2017 | Read review
“Ask for a quiet room if you want it and consider lounge access too”
 of 5 bubbles montyglos, 19 Feb 2017 | Read review
“If you are dithering whether to book a Classic or Superior Room based on our experience we would suggest you save the £30 as there is no difference in the room size or bed and the 10% discount on food & beverages does not compensate (unless you spend £300!) .”
 of 5 bubbles Faircrit, 16 Feb 2017 | Read review
“High floor ”
 of 5 bubbles juliehI198DE, 15 Feb 2017 | Read review
“Nice to have a room overlooking the atrium”
 of 5 bubbles seadog8, 12 Feb 2017 | Read review
5 of 5