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Hilton London Gatwick south terminal

7,956 reviews
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Traveller (1313)
Room & Suite (484)
Dining (83)
Overview
  • Excellent21%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible7%
Travellers talk about
“garden restaurant”(355 reviews)
“new wing”(223 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
5 Feb6 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,956)Write a Review
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7,675 results
Traveller rating
1,653
2,658
1,896
902
566
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1,653
2,658
1,896
902
566
Show reviews that mention
All reviewsgarden restaurantthe executive loungenew wingdeluxe rooman early flightsports barcar parknext morningairport hotelcovered walkwayunder coverfamily roomcosta coffeean overnight staystayed for one nightclose to the airportgood nights sleep
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1 - 5 of 7,675 reviews
Reviewed yesterday

Stayed one night prior to a flight. Hotel is clean and efficient. Walkway to the south terminal. Stayed in an exec room in the new wing. Modern and quiet room, double glazed. The exec Lounge was very busy and limited places to sit, we left...More

Thank GaryD03
Hotel's Favourite
Reviewed 3 weeks ago

Stayed here for one night prior to a very early morning flight. Check in was speedy and efficient. We had asked for a quiet room and that is exactly what we had. The room was large with a garden view, the bed was super comfortable....More

1  Thank tazzat7
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 3 weeks ago

Thank you for choosing this hotel for your accommodation: we were absolutely delighted to see the great scores and read your comments and feedback and thank you so very much. We are well aware that our customers have several choices here at Gatwick and again...More

Reviewed yesterday

We stayed one night at this hotel to catch an early flight the next day. The check-in was very efficient and the receptionist allowed us to close our account so we could leave easily the next morning. We paid for breakfast (it starts at 5:30am)...More

Thank Andrew M
Reviewed yesterday via mobile

Stayed overnight for an early flight. Check-in was pretty quick with an option of smaller, older room nearer the foyer or newer larger room a 2min wall away. Opted for the latter. Room was decent size, good sized double, bed comfortable and nice and quiet...More

Thank TJF1976
Reviewed 2 days ago via mobile

The room I was in wasn't as clean as I would have expected and the bed was extremely uncomfortable, I could feel every spring and the legs on the bed were not secure so the whole bed wobbled when I moved. I have stayed in...More

2  Thank Jonathon M
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded yesterday

Thank you for choosing the Hilton London Gatwick for your accommodation on this occasion. It is clear that in some areas we did not reach your expectations and please accept my sincerest apologies. Your comments and feedback will be taken under review and I do...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 98 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 98 - US$ 181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1313)
Room & Suite (484)
Dining (83)
Pool & Beach (2)
Hotel & Grounds (615)
Bathroom (195)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
niallio03
5 December 2017|
AnswerShow all 2 answers
Response from Replica07 | Reviewed this property |
Yes they do .... but it’s not great and very overpriced 😒
0
Votes
orolady
3 November 2017|
AnswerShow all 2 answers
Response from Mac146 | Reviewed this property |
They have built a new block with nice executive rooms but if you have a lot of luggage it can be a bit of a pain as it takes a while to get there and the lifts are a little unreliable.
0
Votes
Room Tips
"Choose your room ahead of time with Hilton Honors."
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"Don't Bother"
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"Refuse an interconnecting room with guests unknown to you"
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"I believe rooms are allocated on arrival"
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