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Hilton London Gatwick Airport

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#18 of 28 Hotels in Crawley
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Hilton London Gatwick Airport
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6,984 Reviews from our TripAdvisor Community

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Showing 6,740: English reviews
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Essex
Reviewed yesterday NEWvia mobile

We have just returned from Hilton London Gatwick after spending two nights there, one either side of our holiday. It's convenient for South Terminal Departures as only a little walk. The first check in was very quick & efficient and the room was very spacious, clean & the beds very comfortable. It's a very quiet hotel & we both got...

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Helpful?
Thank EssexTravelfan
Davenport, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

Although I try to travel through London's Heathrow Airport and avoid Gatwick Airport; there is always one consolation waiting when I must use Gatwick: the Hilton London Gatwick Airport. It's generally available at a good price and its location is just great for departures and arrivals at Gatwick's South Terminal. Having tried the North Terminal's Sofitel a few times (nice);...

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Helpful?
7Thank frankinthesun
About Hotel's Favourite Review
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I am so very grateful for your continued support and confidence. It really is much appreciated. Very best regards, Remco Norden, General Manager

Medway, United Kingdom
Reviewed yesterday NEW

My stay was good except for the experience with the TV in the room. The picture went blank after 10 or so minutes. I complained several times, had it looked at twice, was fobbed off. It wasn't fixed, I just couldn't be bothered in the end.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 653ravk
Phian
Reviewed yesterday NEW

The hotel was clean, comfortable and efficient - just what is needed for staying before a flight. The bed was comfortable and the bathroom was scrupulously clean. Getting to and from the hotel from the car park and Terminal is convenient. We would happily stay here again

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Helpful?
Thank Phian
Coventry
Reviewed yesterday NEW

My wife and I have used Gatwick Airport at least once a year for many years. We live in the Midlands and over the last four years we have taken to staying overnight ,prior to the day of flying, in order to avoid the anxiety caused by M25 traffic. Until this time that has meant staying at the North Terminal...

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Thank Nickshare
Reviewed 2 days ago NEWvia mobile

We stopped here prior to our early morning flight from Gatwick airport. We got an excellent deal for a one night stay in a double deluxe room including parking for 15 days. The rooms were large and airy and the complimentary try with tea and coffee were as expect. The bed was comfortable and king size and we were not...

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Thank David S
Nottingham, United Kingdom
Reviewed 2 days ago NEW

Stopped here for 1 night before an early flight and it’s very nice and convenient hotel. It’s a pretty big hotel with lots of corridors with lots of room so you might have a bit of walking to do to get to your room. The room was a decent size, a comfy bed and a decent shower – pretty quiet...

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Thank AndrewJ25
Cheltenham, United Kingdom
Reviewed 3 days ago NEWvia mobile

First time staying at this hotel!!! A beautiful and comfortable room!!! Before an early flight in the morning! Staff were wonderful in the executive lounge!!! Would recommend to anyone who wants a nice hotel

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Helpful?
Thank shalee12
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation. I was absolutely delighted to see the scores given and see your recommendation and thank you so very much. We hope to welcome you back with us in the very near future. Kind regards, Remco Norden, General Manager

South East England, United Kingdom
Reviewed 3 days ago NEWvia mobile

I was pleasantly surprised by the Hilton at the South Terminal as I stayed at the Hampton at the North Terminal last year and was not impressed. If you are a Hilton Honors member you get a fast track lane which is fantastic as there was quite a queue when I arrived to check in. I was able to park...

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Helpful?
Thank Di B
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you so much for choosing this hotel for your accommodation. I was very pleased to see the great scores given and I enjoyed reading your review. Greatly appreciated as is your confirmation that you would stay here again and thank you for saying so. Very best regards, Remco Norden, General Manager.

Sandwich, United Kingdom
Reviewed 4 days ago NEWvia mobile

An overnight stay before a very early flight the next morning was meant to be an executive treat for my husband's birthday. The room was OK so long as you enjoy views of adjacent walls. It had the appeal of a kitchen appliance. Serviceable but you wouldn't look forward to using it. We looked forward to the evening canapés with...

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Helpful?
Thank Janet G
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for your post: I am sorry you were disappointed and apologise for the issues you experienced. We shall of course investigate your comments and feedback. Yours sincerely, Remco Norden, General Manager

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: ₹ 6,645 - ₹ 11,752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Crawley, West Sussex
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the Glass Building - further to walk but away from noisy areas”
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227ianc, 25 Apr 2017 | Read review
“Book an executive room”
Cazz111_12, 24 Apr 2017 | Read review
“Ask for an end room, you only have to listen to one set of people.”
GP1357, 22 Apr 2017 | Read review
“7 th floor”
steves333, 17 Apr 2017 | Read review
“There are no good views from any of the rooms most overlooking other parts of the hotel”
richardcjarman, 16 Apr 2017 | Read review
5 of 5