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Copthorne Hotel Effingham Gatwick

Traveller (329)
Room & Suite (125)
Dining (13)
About
Location
Cleanliness
Service
Value
Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Safe
HOTEL CLASS
1,668Reviews
368Photos
19Q+A
100Room tips
Traveller rating
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Popular mentions
Had just one night at this hotel because of a early flight the next day, Beware, the hotel is great for Gatwick but it really is in need of some TLC, Carpets are worn, wall paper is ripped and paint work all need a lot of work, The furniture in the rooms is made up of odds and
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Booked a hotel room and parking for 15 days. The room was big and very comfortable bed. Great shower and bath, pleasant bar. The whole process was extremely easy, we were able to park near the reception and staff in the evening and next morning were courteous and helpful. We
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Response from Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick
Responded yesterday
Thank you very much for your recent review and for awarding your stay 5 stars. We are very pleased you enjoyed your stay and that you were well cared for by our staff. We look forward to welcoming you back in the future. Best wishes Guest Relations Manager
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We stayed the night before an early flight at Gatwick to get a good nights sleep but to our horror there was a xmas party in the function room and they put the guests in the same corridor as our room. The doors were slammed througout the night with no consideration and the
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Response from Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick
Responded yesterday
Thank you very much for your review following your stay with us. Please accept our sincere apologies for your disturbed night. We always try to put guests as far as possible from those attending a party although this is sometimes difficult if the hotel is full. I am very sorry if our staff were not helpful or sympathetic, our apologies. We are naturally very sorry you would not return to us in the future. Kind regards Guest Relations Manager
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Nice enough rooms. Comfortable beds and quiet at night. Breakfast served 7-11 am at weekends which is great. Good options. Check out by mid-day. Lounge bar lacks any atmosphere. Odd to be charged an extra £2 for overnight parking.
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Response from Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick
Responded yesterday
Thank you for your recent review following your stay with us. We are glad to note you had a nice, quiet night and enjoyed your breakfast. We started charging for overnight parking some time ago when our barriers were installed. Prior to this, cars would be left in our car park by unknown persons and left in the car park for the duration of their holidays. Thank you for bringing this matter to our attention. Kind regards Guest Relations Manager
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This place is a sham as I was waiting to check in on behalf of my son and daughter I over heard the receptionist on no less then three occasions tell guests that they did not have the booking on their system. On two occasions they booked them in on a higher rate room. My turn
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Response from Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick
Responded 3 weeks ago
Thank you very much for taking the time to post a review. Please accept our sincere apologies for your disappointing experience when you booked accommodation for your son and daughter. We have noted your comments regarding our Front Office staff and the problems they had locating your booking. Please be assured your comments have been passed to the Manager concerned. We can see other areas of your booking relating to the Sports Bar were far from our normal standard, unfortunately, we had previously experienced some serious leaks. If you did not receive breakfast which you believed was included, we would be happy to refund you. Thank you once again for bringing these matters to our attention. Yours sincerely, Guest Relations Manager
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lovely room
Double bedroom
Room
Double bedroom
Bathroom with tub/shower
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12345625
There are lifts . I have stayed about 3 times it is dated in need of reburbishment but personally never had an issue on cleanliness , good quality sheets and duvet cover . Staff very efficient. We like the car being left on site never come back to dubious mileage or damage . For one night am happy to put up with the dated room for the price I imagine when fully refurbished prices will rise Good luck I would stay again Was very disappointed with Marriot much more expensive and poorer furnishing desperately in need of reburbishment hidden extras to like wi fi .
1 vote
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Hi, How much does breakfast cost?
Sorry didn’t have it as we had a early flight
0 votes
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Ours was a package so I don't know what the extra cost would be but give the hotel a bell as I am sure they would sort something out for you. The shuttle, which is actually run by United taxis leaves the hotel at quarter past the hour from 4.15am to 23.15pm so you should be able to catch the first one. It takes about 10 to 15 minutes to the airport. It is NOT available for the return from the airport with a private taxi the only option but if you use United they give a cheaper rate if going to this hotel. About £12 I think. Pick up their card from reception. Enjoy your hols. Dave H
1 vote
Can you tell me which bus service is best used for Gatwick North Terminal please?
Thank you for your question. We have a mini bus service from the hotel to Gatwick North Terminal which runs 15 minutes past the hour from 04.15 a.m. to 23.15. Cost is £4.50 per person. Alternatively, a taxi costs £11.50. Hope this helps. Kind regards.
-1 votes
how much more is it to upgrade to a superior room
It costs £20.00 to upgrade to a Club Room. We have standard rooms and club rooms, the £20.00 upgrade also includes breakfast. Kindest regards
0 votes
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1234
"top floor rooms have balcony"
"If there is a function make sure you are on another floor to the guests attending"
"Don't bother"
"Book a Double room"
"Ask if any works taking place"
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12345620
PRICE RANGE
US$ 65 - US$ 136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne hotel crawley
LOCATION
United KingdomEnglandCrawley
NUMBER OF ROOMS
122
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