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Europa Gatwick Hotel

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Traveller (1059)
Room & Suite (389)
Dining (9)
Ratings and reviews
  • Excellent2%
  • Very good10%
  • Average17%
  • Poor15%
  • Terrible56%
2 days ago
“Wanted to see it for myself”
1 week ago
“Somewhat of a throwback in time...”
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Fitness centre
Multilingual Staff
Wheelchair Access
Conference Facilities
Air Conditioning
3 Star Hotel
The Europa Hotel Gatwick is one of three Britannia Airport Hotels in Gatwick and is an ideal place to stay for those looking for Gatwick Airport Parking. With its Spanish and Mediterranean themed architecture this hotel offers excellent value, comfort as well as first class facilities...
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Location and contact
Balcombe Road, Crawley RH10 7ZR, England
6 km to Gatwick Airport
23 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,074)
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472
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1 - 5 of 3,034 reviews
Reviewed yesterday via mobile

Guys, this is sorts as bad as people are making out. There's not one ncie thing about this apart from it's somewhere to park ( don't take your pride and joy, it's rough). The pillows are waffer thin Nd it's not that clean but it...More

Thank james r
Reviewed yesterday

16th of June 2018 we stopped for the very 1st time here the evening before we flew on holiday. Really looking forward to a nice evening after a driving from Germany. Then reality took over. 45 mins we stood in a que waiting to check...More

Thank Martin A
Reviewed 2 days ago via mobile

I have read many bad reviews about this hotel and deep down I was expecting it to be rumors. I payed the same price as I would for Travelodge and got a worst stay. The room is just dirty, the walls and the bed sheets...More

1  Thank ana m
Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded yesterday

Thank you for your feedback. We do apologise that you did not enjoy your stay with us. We do have a Duty Manager on shift at all times who certainly would have listened to your concerns, and actioned appropriately.

Reviewed 1 week ago via mobile

Stayed here for one night before early flight from Gatwick kettle had water in with black bits had to rinse numerous times to have a cup of tea ! One teabag provided . Bed was hard one pillow was so thin most uncomfortable nights sleep...More

Thank Hannah B
Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded yesterday

Thank you for your feedback which has been passed onto our Housekeeper. We do have a Duty Manager on shift with whom you could have spoken to regarding your concerns.

Reviewed 1 week ago

Hotel reasonable, just ask for high floor if a light sleeper, must of had a herd of elephants above us pacing up and down none stop, we were on the ground floor. Cheaper to stay here the night before your holiday then park it in...More

Thank Fishface123
Response from EuropaGatwick, Guest Relations Manager at Europa Gatwick HotelResponded yesterday

Thank you for your feedback, we are pleased that you enjoyed your stay with us.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 52 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 52 - US$ 101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1059)
Room & Suite (389)
Dining (9)
Pool & Beach (1)
Questions & Answers
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laurendawson
5 April 2018|
AnswerShow all 2 answers
Response from Fishface123 | Reviewed this property |
You keep your keys, sorry for the delay, I have not been on this website for a while. We went to the hotel in June again and we kept our keys which is great.
0
Votes
daffdave
26 March 2018|
AnswerShow all 3 answers
Response from Fishface123 | Reviewed this property |
Sorry bit late now, I only just saw your question sorry. I don't think there was a lift, I remember it being on two floors only and we had to take out luggage up the stairs as far I remember. Double check with the hotel... More
0
Votes
dylandog11
3 March 2018|
AnswerShow all 4 answers
Response from EuropaGatwick | Property representative |
The rooms in the Lodge are cheaper than those in the main hotel. You may upgrade to the main hotel if you so wish at a cost of £10 per night.
0
Votes
Room Tips
"Book somewhere else"
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"Rooms above the swimming pool area tend to be warmer in the Winter months."
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"Best rooms are in other hotels!!!!"
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"Don't book the Lodge if you are tall, as the beds are very small. It is also very noisy in this area of..."
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