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Courtyard London Gatwick Airport

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Courtyard London Gatwick Airport
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2,373 Reviews from our TripAdvisor Community

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Showing 2,275: English reviews
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Birmingham, United Kingdom
Reviewed yesterday NEWvia mobile

The actual hotel was good and clean although looking a bit tired in some areas, our only gripe was the restaurant. We booked reservations which was easy and painless. Unfortunately whilst perusing the limited menu we were concerned with the cost of steaks for a Airport Hotel restaurant, I know it's London but when you're already guests at the hotel...

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Helpful?
Thank Adrian K
glasgow
Reviewed yesterday NEWvia mobile

Easy ten min walk from south terminal along well sign posted path, no need to pay for shuttle bus Room good size and well sound proofed Wifi and phone signal in hotel room non existent which was annoying Food and drink looked expensive, a McDonalds only 5 mins walk away though Good for quick stay with parking and would use...

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Helpful?
Thank clydelad
lincolnshire
Reviewed 2 days ago NEWvia mobile

Stayed here before flying out to Prague, arrived by train and walked to the hotel , ok whilst it was light but wouldn't want to do it in the dark . On check in no one mentioned they would take £50 of my debit card and I wouldn't get it back for 7 days , also as a loyalty member...

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Thank kaz075
Reviewed 2 days ago NEWvia mobile

As the the subject says above a Clean Quite Room with a Comfortable Bed & 5 min walk from South Terminal. They offer a service where you park the car at the hotel and then drop the car too you at either north or south terminal on your return. No complaints.

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Helpful?
Thank Bradley S
Reviewed 3 days ago NEWvia mobile

We did the hotel and parking here, quick and easy check in (we checked in quite late aswell since were from yorkshire its a three hour journey to LGW) room was lovely, and bathroom very clean Ideally located 5mins away from airport for the morning, £3each to use the bus.

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Helpful?
1Thank Kay H
receptioncourtya2017, Manager at Courtyard London Gatwick Airport, responded to this review

Dear Kay H, Many thanks for your lovely comments. We hope that we will have the opportunity to welcome you again in the near future. Sincerely, Natasha Reception Manager

Taunton, United Kingdom
Reviewed 4 days ago NEWvia mobile

Our third stay at this hotel before an early flight from Gatwick. It is ideal; easy to find, easy to park and ideally placed for either terminal. Depending on arrival time at the hotel will depend on how long it takes for check-in and to 'drop off' your car, it can take a while. I fully recommend the car being...

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Helpful?
Thank MrsEBD
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear MrsEBD, Thank you for taking the time to review our hotel. We appreciate your comments and we hope to have you staying with us again in the near future. Kindest regards, Ramona

Ballito, South Africa
Reviewed 4 days ago NEWvia mobile

The wait to be checked in was quite disruptive and felt unorganized. Then there is the no signal part - your phone shows 'no service' but then when trying to log onto the wifi - you have to pay!!!! So no free wifi.. we parked our car there, we had to ask front desk if it was ok and they...

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Helpful?
Thank rsatraveler23
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear rsatraveler23, Thank you for taking the time to share your feedback with us. Please allow me to apologise for the less than positive arrival experience. I will ensure to share this with the team and work towards improving this. Regarding the service, the hotel is insulated to keep the aircraft noise out, this unfortunately affects the signal. I am...

Canterbury, United Kingdom
Reviewed 4 days ago NEW

1 night bed and 8 days parking for £86! I did book VERY early. Car is taken away to be parked somewhere about 10 miles distance , as 20 had been covered on the milometre, and then it is brought back when they know your flight has landed. I think it may have been left near the coast as it...

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Helpful?
Thank Glynis98
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Glynis98, Thank you for the fantastic feedback provided. I will ensure to share this with our team who will find it incredibly motivating. Thank you once again and I hope to be able to serve you here again in the near future. Kindest regards, Ramona

Dover, United Kingdom
Reviewed 6 days ago NEW

Perfect for pre holiday night, bar always busy with plenty of choice for sitting, you can eat there is needed. Rooms quiet a good size, never found the hotel noisy with all the checking in and out. There is a bus service, does go all around the hotels so takes a little while, very busy too.

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Helpful?
Thank CarolGravers
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear CarolGravers, Thank you for the fantastic feedback. I am pleased you have enjoyed your stay and I hope to serve you here again in the future. Kindest regards, Ramona

Reviewed 6 days ago NEWvia mobile

Stayed here 7th April, hotel in general very good, rooms have everything you need, showers not the best, and please could you upgrade the loo roll please! Costa coffee machine in reception never seems to work, food very nice but I think a little on the expensive side

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Helpful?
Thank Kevc1967
Ramona D, Rooms Division Manager at Courtyard London Gatwick Airport, responded to this review

Dear Kevc1967, Thank you for taking the time to share your feedback with us. Rest assured, we will review your feedback further and improve the service provided. I hope to have another opportunity to better your experience with us. Kindest regards, Ramona

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Settle in at a contemporary hotel retreat near Gatwick Airport. The Courtyard by Marriott London Gatwick Airport offers convenient, modern rooms and suites with easy airport access. Relax on your king-sized bed, or watch television on your flat-screen satellite TV. Individual air-conditioning is offered in every room and suite at our hotel at Gatwick Airport, as are laptop safes, tea/coffee service and a dining table. Maintain your workout routine in our state-of-the-art fitness centre, with the latest cardiovascular equipment. And stop by our Casterbridge Grill, which offers the best steaks in the Gatwick Airport area. For informal dining, the hotel lounge and bar is open from 10:00 am to 11:30pm. In addition to being within walking distance of Gatwick's south terminal and a short (chargeable) shuttle ride to other terminals, the Courtyard by Marriott London Gatwick Airport is just 30 minutes away from Central London via the Gatwick Express Train service. Our hotel offers money-saving Park & Fly packages. ... more   less 

Additional Information about Courtyard London Gatwick Airport

Address: First Point Buckingham Gate | London Gatwick Airport, Crawley RH6 0NT, England (Formerly Courtyard by Marriott London Gatwick Airport Hotel)
Region: United Kingdom > England > West Sussex > Crawley
Price Range: ₹ 5,895 - ₹ 9,652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard London Gatwick Airport 4*
Number of rooms: 218
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Also Known As:
Courtyard West Sussex
Courtyard London Gatwick Airport Crawley, West Sussex
Hotel Style:
#8 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard London Gatwick Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the runway”
302stevek, 15 Apr 2017 | Read review
“All rooms we have had have been great - stayed on G, 1 & 2”
Johndieter, 8 Mar 2017 | Read review
“North east corner room. Quiet, high ceilings and no neighbours”
  • Large, light and airy
  • Deceptively large bathroom with bath and powerful overhead shower to the left
0Reeh0, 20 Feb 2017 | Read review
“Great atmosphere.”
Rajgts, 15 Feb 2017 | Read review
“Bad Food. Eat before you come”
rodneychiasson, 12 Feb 2017 | Read review
5 of 5