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Holiday Inn Express Swindon City Centre

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Holiday Inn Express Swindon City Centre
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535 Reviews from our TripAdvisor Community

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Showing 520: English reviews
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Manchester
Reviewed yesterday NEWvia mobile

Helpful staff, able to access coffee and tea throughout the night. Beds were comfortable, as was room. Exit and entrance to hotel a little strange but doesn't really affect the experience. Prices could be a little lower.

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Helpful?
Thank js832015
Reviewed 1 week ago

We stayed here on a Friday night and found the hotel to be satisfactory. Central location. Room was pleasant enough and we had a good nights sleep. Was a bit disappointed when the Guinness was served out of a can rather than from the pump which was just for show apparently. (Was also served in a Boddingtons glass!) Didn't think...

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Helpful?
Thank Jamie R
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Jamie R Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us overall. It's something our staff takes great pride in, so we value your feedback. I can assure you the Guinness pump is not only for show - it's a Surger, that sends an ultra-sonic pulse through the pint...

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

Stayed at this hotel on 17/03/2017 for Cheltenham Races with 10 other friends. There was no customer service including when checking in, upon arrival we were just given our room keys with no one telling us about the facility, lifts or breakfast. We went up & down in the left several times because staff didn't tell us we needed the...

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Helpful?
Thank Coxy_MK
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Dear Coxy_MK Thank you for your candid review. We apologize that your recent stay did not meet expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Kent
Reviewed 3 weeks ago via mobile

I found this hotel very convenient for the city centre and railway station It seems fairly new and the room was lovely clean and bed comfortable The staff were very friendly and made me welcome This is the express version of the Holiday inn so really on par to other budget hotels but I found it better

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Helpful?
1Thank pauljvic
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Pauljvic Thank you so much for your positive review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards, Sam

Worcester Park, United Kingdom
Reviewed 4 weeks ago

The service of this establishment is excellent and I must put forward John who made the stay enjoyable with his time, patience and great customer care. The only downside is in regard to the parking. If you seek to obtain the discount for the parking I believe that there is an issue to send the final text confirmation for registering...

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Helpful?
1Thank wufongmo
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi there Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us overall. It's something our staff takes great pride in, so we value your feedback. I am sorry that parking took-up so much of your time, we'll try to do as much as we can! We hope you will visit...

Birmingham, United Kingdom
Reviewed 16 February 2017 via mobile

Everything lets this hotel down. The rooms are cold, the bed was broken, the curtains are hanging off rails and the bedding was not clean. When I complained to reception about the bed having a hole in the mattress I was thanked for passing that information on. When I contacted their online customer service the same happened. I had already...

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Helpful?
Thank Emma H
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Emma H Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level...

Reviewed 15 February 2017 via mobile

Room very clean and to a high standard. Staff friendly and welcoming. Locating and paying for parking a bit of a chore at the end of a long journey / days work, since this visit I know try to find accommodation with on site parking for added convenience.

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Helpful?
Thank Cyfugi
Sam B, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Cyfugi Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope our parking arrangement does not put you off giving us another try. We hope you will visit us again. Kind regards, Sam

Warwickshire, United Kingdom
Reviewed 13 February 2017

If you want a good bed, good shower, everything you need for a comfortable night, then this is the place. Breakfast was a bit disorganised with food arriving, to be taken immediately by guests, leaving empty bacon, sausage, baps, etc. You then had to wait for 15 mins for it to be topped up. This is especially annoying when you...

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Helpful?
Thank 5Anonymous
Bode P, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi 5Anonymous, I would like to thank you for taking the time to share your review about your recent stay with us, we appreciate you kind words about our Hotel, Please rest assured that our breakfast operations has been re-organised and updated to meet with our guest demands, however I do apologise for any inconvenience it caused you initially. It...

Reviewed 13 February 2017

The overall experience was pleasant enough .The room was more than adequate and very quiet.The breakfast was just what was required however I did have problems with the room card and the lift but that was resolved by the staff promptly .

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Helpful?
Thank Sam S
Bode P, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Sam S, I would like to thank you for taking the time to share your review about your recent stay with us, we appreciate you kind words about our Hotel room and breakfast. We value your comments and welcome the opportunity to serve you again soon. Regards, Bode P

Reviewed 12 February 2017 via mobile

Arrived at hotel and was put into a standard room which consisted of a double bed and a sofa bed pulled out right next to it with very little room space left, wasn't even enough space for me to put my little ones pushchair in the room even though a family room was booked.. however the lady on the desk...

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Helpful?
Thank Courteney T
Bode P, Manager at Holiday Inn Express Swindon City Centre, responded to this review

Hi Courteney T, Thank you for your candid review. I am pleased to hear that you enjoyed your stay. I am also pleased to read your comments about our Staff your kind words will be share with Princia and the rest of our Front of house team so that we can continue to improve our services. I am sorry about...

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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Swindon City Centre is a new modern hotel offering a bar, restaurant and 6 modern meeting rooms. Each modern guest room is spacious and offers power shower, cosy beds and plasma-screen LCD satellite TV. Complimentary Hot Continental Breakfast is included in the rate. Relax in the lounge area, with 2 large screen TVs. Enjoy a prime location in the Swindon City Centre, only minutes away from shops and attractions such as STEAM Museum, Outlet Village or Oasis Leisure Centre. The Swindon Rail Station and the Central bus station are a brief walk away. Pop in a train or a bus and visit the historical towns of Bath, Oxford, Cirencester, Wotton Basset, Cippenham or Bristol.Located close to one of the most important ancient routes in the UK - The Ridgeway. At 85 miles long and 6000 years old, it offers some of the finest walking, cycling and horse riding experiences in the UK. Walk a short way along The Ridgeway and you will find Barbury Castle, Wiltshires best Iron Age fort. Further along you will see the famous White Horses at Hackpen.Within touching distance are the delightful Cotswolds. This Area of Outstanding Natural Beauty is world renowned for its rolling hills and hidden valleys. Most certainly a quintessential English landscape not to be missed. Only 15 minutes north is The Cotswolds Water Park. With 147 Lakes it offers canoeing, sailing, fishing windsurfing and waterskiing. Close to Avebury, Stonehenge and Westonbirt - The National Arboretum which is one of the most spectacular tree gardens in the world. Visit Castle Combe and Lacock Abbey, a National Trust property. Breathtaking scenery, prehistoric sites, the Cotswolds, castles, historic houses & gardens, Britain's largest water park and The Ridgeway-all a short distance from Swindon. With so much to see and do you must make Swindon your touring base! ... more   less 

Additional Information about Holiday Inn Express Swindon City Centre

Address: Bridge Street, Swindon SN1 1BT, England
Region: United Kingdom > England > Wiltshire > Swindon
Price Range: ₹ 3,835 - ₹ 9,548 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Swindon City Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Swindon City Centre Hotel Swindon
Holiday Inn Swindon
Swindon Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Swindon City Centre staff and other travellers.
4 questions
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Ballymoney, null, United Kingdom
4 days ago
Bristol, England, United Kingdom
over a year ago
pontyclun

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Questions? Get answers from Holiday Inn Express Swindon City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there are any better or worse rooms as all a very much of a likeness”
 of 5 bubbles , 13 Feb 2017 | Read review
“All rooms seem good”
 of 5 bubbles andybate1967, 15 Jan 2017 | Read review
“Watch for noisy neighbours if you are in an adjoining room”
 of 5 bubbles Wanderdog99, 12 Nov 2016 | Read review
“Rooms on high floor would have less noise”
 of 5 bubbles swanseajen, 11 Nov 2016 | Read review
“Our room on 4th floor satisfied us, we could see parts of old Swindon and town centre, not sure about rooms on other floors”
 of 5 bubbles 342mauricej, 3 Oct 2016 | Read review
5 of 5