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Holiday Inn Express Swindon - West

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
Holiday Inn Express Swindon - West enjoys a great location within easy reach of business parks, the M4 motorway and Swindon town centre. This hotel offers great value accommodation in Swindon with free Wi-Fi, free parking and breakfast included. Spend your evening with friends over dinner and drinks in the informal lounge. Alternatively, kick back and relax in your air conditioned guestroom and watch the 32-inch flat screen TV with a cup of tea or coffee. Get extra comfortable when you decide between the choice firm or soft pillows!The Holiday Inn Express Swindon West is a popular choice for business travellers due to its proximity to the motorway network and Swindon's business hubs. Windmill Hill Business Park and RWE npower are within 1 mile while Delta Business Park and Nationwide's Head Office are both under 5 miles away. Families and leisure travellers choose our Swindon hotel as a comfortable stopover en route to the West Country, the Cotswolds, Bristol and Bath.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
Hotel links
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Getting there
Bristol Airport62 km
Eastleigh Airport75 km
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Reviews & more
100Room tips
Traveller rating
  • 326
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  • 125
  • 33
  • 16
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  • English
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Firstly messages sent over a week ago and a call to customer services 5 days ago regarding my room request were not acknowledged. Hence being booked into a small double instead of a twin room for 2 people. Rooms with the small double bed are adequate for 1 person only.

2 Upon
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Response from SwindonWestManager, Manager at Holiday Inn Express Swindon - West
Responded 4 days ago
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SWINDON - WEST. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, -GSM Alex.K
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Stayed again on a shopping weekend. Room was clean, warm and comfortable. Good complimentary breakfast. Helpful staff especially finding us alternative route as the motorway was closed. Excellent value for money.
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Response from SwindonWestManager, Manager at Holiday Inn Express Swindon - West
Responded 4 days ago
Thank you for taking the time to share your lovely review with us. It is fantastic to read you were impressed with all aspects of your stay. We hope to see You again in the future. -GSM Alex.K
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Stayed for one night as shopping weekend ...excellent location just off M4 jct16..fast efficient and helpful check in ....room spotless and showeroom ..and bed linen .
And towels....tea and coffee and fresh milk when we asked ...although facing M4 the double glazed windows wer
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Response from SwindonWestManager, Manager at Holiday Inn Express Swindon - West
Responded 1 week ago
Thank you very much for your review. We are very glad to hear you had a good experience and hope you choose to stay with us again. -GSM Alex.K
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I stopped here for one night before travelling on to Cardiff. I had a very bad experience at a different holiday inn the previous week. This place restored my faith in the IHG brand. The receptionist (her name badge said trainee) was a joy. A great welcome and a fantastic check-i
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Response from SwindonWestManager, General Manager at Holiday Inn Express Swindon - West
Responded 3 weeks ago
Good Morning, Thank you for feedback regarding your stay and commenting on how happy you were with the cleanliness of your room and how friendly the staff were. We hope to see you again soon.
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Great location adjacent to Jct 16 of M4 and very accessible to Swindon shopping outlet,where a host of well known shops are all under one roof.
Hotel itself has ample parking for guests and across a busy road to a busy beefeater restaurant!!
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Response from SwindonWestManager, General Manager at Holiday Inn Express Swindon - West
Responded 3 weeks ago
Brilliant scores and reviews, thank you and hope to see you again soon.
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Album Categories
All photosTravellerRoom & SuiteDining
Photo provided by managementHoliday Inn Express Swindon - West
Twin room
Telephone with outside line.
tea making and iron with board.
Does this hotel have interconnecting rooms?
As the previous reply suggests give them ring or email I found them very helpful
0 votes
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Hi, do you have iron/iron board in the rooms?
Sorry but I can't remember. A phone call to the hotel should get you the answer,
1 vote
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Hi do you accept dogs please
They only accept guide dogs, no pets of any kind are permitted.
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Hello, I'm really sorry to hear that you have had a bad stay at Holiday Inn Express City Centre. The hotel you posted review for is not the one that you stayed, would you be able to change it to the right place please? We have lots of car park spaces here and we server proper meals if you stay again in Swindon give us a chance. thank you Agnes General Manager Swindon West M4J16
Hello, You have to remove post from our page button should be right at the bottom of the review , then post it on the other hotel. I will really appreciate if you could do it as this score brings my scores down :) thank you Agnes
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Hi do you have a fridge to store baby milk in overnight?
Yes we do down in the bar area.
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"Careful of traffic noise - there are rooms facing away from the road."
"Ask for a room away from the lift."
"Different hotel if you want to get some sleep"
"hotel ok but staff not every good"
"Near the lift, corridors are very long"
US$ 38 - US$ 134 (Based on Average Rates for a Standard Room)
holiday inn express swindon west m4, jct 16 hotel swindonholiday inn swindonswindon holiday inn
United KingdomEnglandSwindon
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