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Premier Inn Derby East Hotel

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#10 of 30 Hotels in Derby
Certificate of Excellence
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Premier Inn Derby East Hotel
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586 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Derby East Hotel
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Showing 583: English reviews
Bradwell, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 October 2015

Everything was as expected apart from breakfast where the understaffing meant the breakfast was a farce. One front of house trying to replenish, stock, seat , layout tables, greet guests...result mayhem, I wanted to go to Sainsburies next door as the situation became ridiculous. The girl running the restaurant was so helpful but she is not an octopus and as... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Gary W
Ipswich, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2015

We arrived for a 1 night stay on 23/06/15 at around 6.30pm and having checked in online just wanted to enquire about booking the meal deal. I was met with a response of there aren't any tables this evening due to a large group of cyclists being booked in before a race. When I expressed my disappointment I was met... More 

Helpful?
Thank Ipswich1984
WhitbreadHotels, Online Customer Service at Premier Inn Derby East Hotel, responded to this review

Hi Ipswich1984 Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed... More 

Huddersfield, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2015

We stayed at this hotel ,last week, Friday and Saturday. We chose the hotel originally for its close proximity to Alverston where on Thursday evening we were going to watch a friend take up his first fully fledged parish as a Vicar. The choice was an excellent one and fulfilled all our needs. Although it is a little tucked away... More 

Helpful?
Thank carter09s
Ipswich, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 October 2015

Stayed one night only at the Premier Inn, Derby East. We were allocated a room on the top floor at the back of the building, room 218. As others have commented before, this is an older building with no air conditioning. We didn't think that this would be too much of a concern in late October. On arrival the room... More 

Helpful?
1 Thank Landienut
WhitbreadHotels, Online Customer Service at Premier Inn Derby East Hotel, responded to this review

Hi Landienut Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would... More 

Winchester, United Kingdom
1 review
Reviewed 19 October 2015

We experienced an excellent stay for one night in October. The staff were very friendly and helpful both at reception and in the Dining Room. The food was very good both at dinner and breakfast. We had a continental breakfast and there was an extremely good selection. We used the special breakfast and dinner deal and it was a good... More 

Review collected in partnership with premierinn.com

Helpful?
Thank andymeadowcroft46
Southampton
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2015

These folks could teach a lot of hotels how to treat customers. The are profesional, friendly, efficient and seem to enjoy their work. The food in the integral restaurant is always produced at a high standard. Currently no air-con which is the only negative thing I can say but you can have a fan if you need it. I will... More 

Helpful?
1 Thank Anthony K
England UK
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 October 2015

this is the second time I have stayed here to break up my journey when visiting family. Clean room/bathroom, very comfy bed, friendly staff and a nice bar to have a drink and something to eat. Would recommend it.

Helpful?
Thank sleepingcritic
Malvern
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2015

The staff are always friendly and professional. The rooms are clean and tidy. You know what you're getting with Premier Inn - great for business travel - if you need a restaurant, it's there, but it's close enough to town if necessary.

Review collected in partnership with premierinn.com

Helpful?
Thank Justgen05
Poole, United Kingdom
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 September 2015

Another Premier Inn that lives up to the Premier standards. Easy to find and close to both the motorway and Derby. The only thing that lets it down is the off hand manner of most of the staff we encountered.

Review collected in partnership with premierinn.com

Helpful?
Thank S L
Darlington, United Kingdom
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 September 2015

Four of us (two adults, two children) stayed in a family room overnight. On arrival the receptionist was welcoming and helpful. Our room was absolutely spotless and we couldn't fault it. We dined in the hotel's Thyme restaurant which was quite small but very smart and clean. All the waiting staff were pleasant and attentive. We've never been disappointed yet... More 

Helpful?
Thank jimmyjane2015

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Less than half-an-hour's drive from the Heights of Abraham cable car and the gardens at Locko Park ... more   less 

Additional Information about Premier Inn Derby East Hotel

Address: Stanier Way | Wyvern Business Park, Derby DE21 6BF, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: ₹ 3,780 - ₹ 6,873 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Derby East Hotel 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Premier Inn Derby East Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Derby East Hotel staff and other travellers.
7 questions
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Brighton, United Kingdom
rotherham
11 months ago
BANGOR,WALES
over a year ago

See all questions (7)

Questions? Get answers from Premier Inn Derby East Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid disablity rooms on the ground, unless of course you are disabled”
  • No Bath? I could cry
 of 5 bubbles JamesDGosport, 30 Nov 2016 | Read review
“Do not have the selfish service hot buffet”
 of 5 bubbles andrewdZ6939HP, 16 Oct 2016 | Read review
“2nd Floor car park side”
 of 5 bubbles nicenigel200, 12 Oct 2016 | Read review
“Second floor room suited us fine.”
 of 5 bubbles croesty, 28 Aug 2016 | Read review
“Quiet rooms and pleasant atmosphere”
 of 5 bubbles ludon311, 23 Aug 2016 | Read review
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