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Hallmark Hotel Derby Mickleover Court

Traveller (191)
Room & Suite (41)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hallmark Hotel Derby Mickleover Court is fabulously located in Central England, only three miles from Derby city centre. The hotel has plenty of free parking onsite and 99 comfortable bedrooms including 15 family bedrooms. The hotel offers lots of great facilities including a brasserie, lounge, bar and free superfast WiFi throughout the hotel. A health and leisure club including a swimming pool, sauna, spa pool, whirlpool and steam-room. 11 meeting rooms for up to 200 delegates. Stylish wedding venue for up to 200 guests. Sky Sports and BT sports is available within the bar area.
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Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Sauna
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
1,352Reviews
210Photos
22Q+A
100Room tips
Traveller rating
  • 598
  • 452
  • 198
  • 66
  • 38
Time of year
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Popular mentions
Great hotel. Staff extremely helpful. Can't fault them did everything to oblige. Room large & bed comfortable. Would stay again. Duty manager checked all requirements and obliged each time. Food was good choice and hot. Caters for everyone. Waiter service evenings which
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 4 days ago
Dear Pamela B, Thank you for your lovely review. We are absolutely delighted that we were once again able to deliver a 5-star service and glad to hear that you had a memorable stay. We look forward to welcoming you back soon. Warm regards Ash
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First of all i want to thank the staff at the hotel they were all super,and very friendly. Food wise there was an excellent choice on the menus for evening meals and bar meals all excellent. Breakfast was one of the best we have had as we have stayed in Hallmark Hotels before.
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 4 days ago
Dear Q6772JOcarolineb, Thank you for review following your recent stay at our hotel. Whilst I am glad to hear that your overall stay was good, I was sorry to hear that we allowed guests with nightwear into the dining room at breakfast. Naturally, we do not accept this as it is not the type of hotel decorum that we allow. I will investigate this further, and identify why we allowed this to occur. We apologise for the disappointment that this caused. I will also share you comments with our club manager, so that we are more vigilant with similar incidents in the future. We are sorry to hear that this has deterred you from visiting us in the future, however with time, we do hope that you give us the opportunity to welcome you back to our hotel. Warm regards Ash
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I want to say Thank you to all the staff at Hallmark this weekend. My first time here and i had a wonderful stay. My room Classic Room was perfect, clean, comfortable and the heating perfect as I get cold easily. There were spares heaters, towels and pillows to hand.
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 1 week ago
Dear shaz H, Thank you for your lovely 5-star review and we are delighted to hear that you had such a great experience with us. Glad to hear that you enjoyed the Scotch Egg starter from our Dinner menu and I look forward to sharing your comments with the Kitchen Team. Please keep us in mind for your next visit to Derby. Warm regards Ash
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It's so nice to go to a hotel where it turns out to be much better than expected. We had one night here in March 2019 while attending a course. The check in was smooth and quick. The room was well appointed, clean and comfortable and the hotel had a good gym and pool. Would I
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 2 weeks ago
Dear Lumpini79, Thank you for your wonderful review. The hotel Teams work really hard to ensure that all of our Guests have a memorable experience, and I am glad that we really exceeded your expectations on this occasion. I look forward to sharing your comments with the Teams. Its great to hear that you would return and we look forward to hopefully welcoming you back soon. Warm regards Ash
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Booked direct as they said we would get automatic upgrade on arrival allocated room I asked if this was an upgrade to be told I couldn’t have one because they were to busy. However suddenly changed his mind and gave us another room. Hotel needs updating but then again this was a
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Response from AshN126, Operations Manager at Hallmark Hotel Derby Mickleover Court
Responded 2 weeks ago
Dear philipcole3, Thank you for your 5-star review and we are delighted to hear that you had such a great stay with us. I am glad that the Reception Team managed to upgrade you and also that you enjoyed our dinner and breakfast offerings, Do keep us in mind, the next time that you are in Derby We look forward to welcoming you back soon. Warm regards Ash
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Photo provided by managementHallmark Hotel Derby Mickleover Court
Guest room
Check out the room for great opulence
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Do you allow dogs?
Hi Yes dogs are welcome, there is a small charge of £15.00 per night, per dog. Please note we ask dogs are not left unattended in the bedrooms and they are not on the dangerous dogs list. Kind Regards
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Is there a hairdryer in the rooms?
Hi Yes all our guest bedrooms have a hairdryer. kind regards
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At the pool are there dressing gowns & slippers provided? Or do you just get a towel?
Good afternoon Robes and slipper are not provided at the pool, we do provide towels for guest staying over at the hotel. kind regards David
1 vote
Could you fit a wheelchair through the door of a executive twin room?
Most doors would be compatible, but I couldn't be sure. Call the hotel I'm sure they would change your room accordingly if one is available
0 votes
there is the cloisant suite (spelling maybe incorrect) which has an adjourning door so that may be useful to you
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"second floor if a function is taking place as can be quite noisy with a disco beneath you!"
"we was on 1st floor room 110 with balcony spot on"
"take the stairs if possible - the lift is small and can be busy!"
"Rooms at the rear have views over open countryside but are smaller on the second floor."
"First floor seem to have bigger rooms from our experience"
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PRICE RANGE
US$ 70 - US$ 175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the menzies mickleover court hotel derbythe menzies hotel mickleover
LOCATION
United KingdomEnglandDerby
NUMBER OF ROOMS
99
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