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Holiday Inn Derby Riverlights

PricelineUS$ 93*
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#11 of 29 Hotels in Derby
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 93*
Great Deal
US$ 94*
US$ 94*
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Holiday Inn Derby Riverlights
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554 Reviews from our TripAdvisor Community

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Showing 551: English reviews
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Reviewed 1 week ago via mobile

My daughter and I stopped here 6/7 May. We had a lovely room, drinks on happy hour 😊 Then into restaurant for dinner, there was a big party arrived for dinner at the same time, so they said that there may be a wait, so they brought out shared starter and we told them not to hurry as we were...

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Helpful?
Thank Veronica W
IHGService, Guest Relations Manager at Holiday Inn Derby Riverlights, responded to this review

Hello Andy1989andy, Thank you for posting a review about your recent stay with the Holiday Inn Derby - Riverlights, UK. It sounds like we fell below your expectations, particularly with room service and the condition of your initial room. I'm sorry for these mishaps. We take all reviews very seriously, and I would like the chance to look into this...

Stourbridge
HOTEL’S FAVOURITE REVIEW
Reviewed 4 October 2016

Stayed at The Holiday Inn for a weekend break through Superbreak (including first night meal).The car park is situated about 75 yards from the hotel and is half price to residents (2 days cost £8). The service from beginning to end was excellent. We were on the 2nd floor. The room was very large and well equipped. Only downside was...

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Helpful?
1Thank SteveLJB
About Hotel's Favourite Review
GMHIDerbyRiverlights, General Manager at Holiday Inn Derby Riverlights, responded to this review

Dear SteveLJB, We wanted to say many thanks for such a detailed and informative 5 star review of our hotel. The team and I were humbled reading that your service experience was excellent and that we were the best Holiday Inn you have stayed at. Happy to also read your feedback on our 4th floor restaurant and that you took...

Reviewed 2 weeks ago via mobile

We arrived around 4pm checking in was fine no issues went up stairs to the bar had a few drinks thought we would get some food, a waiter took our order then came back 5 mins after saying they didn't have chicken burgers so we swapped to beef when the food came our the orders were wrong and missing things....

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Helpful?
Thank Andy1989andy
Stoke-on-Trent
Reviewed 3 weeks ago via mobile

Stayed here 29april to1may rooms 325+ 221we would just like to thank the amazing reception staff on both days we were there an Elena Duty manager who is amazing at her job and sorted out our slight problem with room while we stayed and the gesture from yourself.this lady really should become the general manager as went out of her...

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Helpful?
Thank Geoff T
Seville, Spain
Reviewed 3 weeks ago

Hotel clean good location but!! Staff not very good when it comes to sorting out an incident and had the room broken into car stolen and belongings no access to cctv from staff and security not great 😡other group had the belongings stolen to . Car park is a pain bit of a walk from hotel and obviously not that...

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Helpful?
Thank spainard s
IHGService, Guest Relations Manager at Holiday Inn Derby Riverlights, responded to this review

Dear spainard s, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our hotel cleanliness. On the other hand, we would like to apologize for the issues you had during your visit. Reviews like yours are...

Hampshire
Reviewed 3 weeks ago via mobile

The hotel is clean and comfortable but very basic. That would have been OK but I was unable to get to sleep until gone three in the morning due to some other guests having a foul mouthed and loud argument that went on and on. Prior to that there had been a lot of noise from the pub across the...

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Helpful?
Thank RamblingReviewer
IHGService, Guest Relations Manager at Holiday Inn Derby Riverlights, responded to this review

Hi RamblingReviewer, Thank you for taking the time to share your recent experience at our hotel. While we appreciate you noticing our property's overall cleanliness, It is regrettable to learn that your stay was negatively affected for you found the room's sound insulation less than satisfactory. Allow me to apologize for any inconvenience you may have experienced. Rest assured, we...

Dundee, United Kingdom
Reviewed 4 weeks ago

Positioned close to the river, cathedral and the fantastic shops and eateries of Derby. Comfortable spacious and well thought out rooms. The staff at reception are always helpful and efficient and seem to be more friendly than in many hotels

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Helpful?
Thank Linda C
Cardiff
Reviewed 4 weeks ago via mobile

So checked in and saw they allow dogs which instantly made us think oh no are we going to head dogs all weekend. However didn't hear a single thing and the staff are absolutely fantastic. All English not that it's important but was good and couldn't do enough for you. I asked where the gym was and they told me...

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Helpful?
Thank Neil W
Reviewed 12 April 2017 via mobile

Shopping trip with daughter. Overnight stay. Very comfortable beds. Prime location next to intu shopping centre and derby bus station. Excellent breakfast. No issues with the room at all. Will definitely stay again

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Helpful?
Thank catherinejade33
south east
Reviewed 11 April 2017

Stayed one night last weekend. Slight issue in the room in that the TV was broken, and the double bed was very very but nice hotel; fabulous breakfast; 2 for 1 drinks for IHG members between 5 - 7pm. Helpful staff and convenient location. 5 mins taxi from train station.

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Helpful?
Thank j00lz

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Derby-Riverlights is situated next to the Westfield Derby shopping centre in the heart of the city. Derby bus station is next door and we're a 10-minute walk from Derby Midlands rail station. Flights touch down at East Midlands Airport, 14 miles away. You'll feel relaxed when you step off the bustling street and into our sleek Lobby, with its 4-story glass atrium. ... more   less 

Additional Information about Holiday Inn Derby Riverlights

Address: Morledge, Derby DE1 2AY, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: ₹ 5,042 - ₹ 13,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Derby Riverlights 4*
Number of rooms: 105
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Also Known As:
Holiday Inn Derby Riverlights Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Derby Riverlights staff and other travellers.
8 questions
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Alfreton
2 months ago
UK & S. France

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Questions? Get answers from Holiday Inn Derby Riverlights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on a Saturday night and there was some noise from local bars but to be expected when staying in a city centre”
lindacrighton, 25 Apr 2017 | Read review
“stayed in an executive room”
j00lz, 11 Apr 2017 | Read review
“executive or riverside view rooms are nice.”
662georger, 6 Mar 2017 | Read review
“Book early to get a deal, and better views of central Derby on higher floors.”
  • Very comfortable beds, with choice of pillows!!
vee_wh, 4 Feb 2017 | Read review
“Get the double room instead of the reduced mobility room”
Nat_Chan327, 27 Jan 2017 | Read review
5 of 5
Priceline
US$ 93* /night
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Hotwire.comUS$ 94
Expedia.comUS$ 94
HolidayInn.comUS$ 94
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*Disclaimer
Prices are for 1 room, 2 adults
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