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pentahotel Derby

pentahotelUS$ 77*
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#4 of 29 Hotels in Derby
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 99*
US$ 77*
Great Deal
US$ 87*
US$ 87*
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pentahotel Derby
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1,510 Reviews from our TripAdvisor Community

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Showing 1,488: English reviews
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Watford, United Kingdom
Reviewed yesterday NEW

I emailed the hotel after making a reservation and specifically asked them to advise if there were additional costs for pets. I never received a reply so assumed there would be no charge, upon arrival at 8pm I was told there would be a £20 charge per pet, this ws an additional 33.3% of the cost of the room. If...

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Helpful?
Thank jemma209
Reviewed yesterday NEW

Stayed for 3 nights with work. Looks lovely in general. Amazing breakfast. However small bits broken in rooms like the phone and the TV kept breaking. Moved room 3 times because of broken things. The staff were lovely but wasn't much they could do - just needs a handyman to fix the little bits that people find annoying and it...

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Thank R3344QJdeboraha
Reviewed 3 days ago NEW

Nice hotel, however as i booked through hotel.com they tried to double charge me on credit cards and i am also still waiting for my cat reciepts that i was told would be emailed to me and still hasnt. This has disappointed me on an otherwise really nice hotel

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Thank Q7551DTpaulb
Reviewed 1 week ago NEW

The hotel was well placed, reception welcoming, the food was good and the drinks were expensive,as i dont like to pay £2.50 for a mouthfull of lemonade, but yes i would use the hotel again just forr the atmosphere in the bar and resturant.

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Helpful?
Thank 395beverlyc
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear Traveller, Thank you for the great review of your stay with us at pentahotels. The team here in Derby are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. Please be assured that your comments have been taken on board. I hope that we...

Derby, United Kingdom
Reviewed 1 week ago via mobile

stayed here as i was having a party in derby. breakfast was overpriced at £15. so decided to go to frankie and bennies. the rooms are ample big enough. comfy beds. anytime i have any function on in derby i always chose this hotel. staff are always friendly, and i love the set up downstairs. pool table, ps3, mac computer....

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Helpful?
Thank beach baby b
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear beach baby b, Thank you for taking the time to post your review of your stay with us at pentahotels here on TripAdvisor. It was really nice to read your comments & I will be sure that the team are thanked for making your stay enjoyable. I hope that you will be a regular visitor to us here at...

Reviewed 1 week ago

I often travel to Derby for business and the Penta at Pride Park is always my preferred overnight accommodation. The staff are always very welcoming and helpful and the hotel itself well kept. There is a small Gym which is well equipped and ideal for burning off steam at the end of a hard day. The hotel is equally well...

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Helpful?
1Thank D3534LIstephenf
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear Traveller, Thank you for taking the time to post your review of your stay with us at pentahotels here on TripAdvisor. It was really nice to read your comments & I will be sure that the team are thanked for making your stay enjoyable. I am happy to hear that we are your preferred hotel and I hope to...

Reviewed 1 week ago

3 night stay. Sink issue fixed immediately. Breakfast is amazing-great healthy choices and good variety. Bar area is super cool and very welcoming. Didn't eat in but the drinks choice is good although please don't run out of slimline tonic!

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Helpful?
Thank worklovelivelots
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear Valued guest, Thank you for the kind words following your stay with us here in Derby. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Jess

Cancun, Mexico
Reviewed 1 week ago

Great! A unique crafted and re used furniture look like hotel, chill and professional place to stay near all, the most important is the lttle thing they do to create the atmosphere to work and rest great.

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Helpful?
Thank Carmen R
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear Carmen R, Thank you for the fantastic review of your stay with us at pentahotels Derby & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. I hope that you will be a regular visitor to us...

Hullbridge, United Kingdom
Reviewed 1 week ago

Room was too hot as window only opened a very small amount and no aircon. Tv's in all rooms are very slow to respond and turned themselves off occasionally after about 10 mins. Tables not cleared very quick at breakfast so have to sit at dirty tables.

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Helpful?
Thank Martin N
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear Martin N, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. Please be assured that your comments and feedback have been taken on board and...

Reviewed 1 week ago via mobile

I stayed at the Penta this week arranged by my employer for business, on arrival I thought I had stepped into a nightclub, strange with the check in being where the bar is, it's very modern and stylish though, you can play on the PlayStation 4, play pool, watch tv on two large screens or use the Apple Mac computer...

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Helpful?
Thank Rachhallie
JessicaDalyPenta, Manager at pentahotel Derby, responded to this review

Dear Rachhallie, Thanks for taking the time to let us know that you enjoyed your stay at pentahotel Derby. It is always nice to hear that the team are doing things the right way and your feedback will be passed on to the team. I apologise about your comments regarding the breakfast buffet and please be assured this feedback will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
From a perfect position in Pride Park, pentahotel Derby is a gateway to Derby’s business district and all the city’s attractions. Step inside and experience a hotel that’s proud to be different. Our pentalounge - part hotel reception, part cool club – is the heart of penta: a friendly chill-out zone, designed by Italian architectural maestro Mattheo Thun. Your only problem will be wanting to extend your stay! ... more   less 

Additional Information about pentahotel Derby

Address: Locomotive Way | Pride Park, Derby DE24 8PU, England (Formerly Ramada Encore Derby)
Region: United Kingdom > England > Derbyshire > Derby
Price Range: ₹ 4,396 - ₹ 11,441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Derby 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Travelocity, Hotels.com, Booking.com, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly, Evoline ltd and HRS so you can book your pentahotel Derby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore Derby Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Derby staff and other travellers.
11 questions
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Questions? Get answers from pentahotel Derby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one with a good view!”
LibertyH_12, 8 May 2017 | Read review
“Would think the rooms to the back are the most quiet - but no views to speak of from any”
JuliaM272, 14 Feb 2017 | Read review
“If you have room 107 check they have fixed the problems listed on my review”
Romano489, 25 Nov 2016 | Read review
“We were on the third floor and had an amazing nights sleep”
pioneer_roofing, 21 Nov 2016 | Read review
“Worth upgrading for the added luxuries for little cost.”
robertrS9339MN, 18 Oct 2016 | Read review
5 of 5
pentahotel
US$ 77* /night
View Deal
Expedia.comUS$ 87
Orbitz.comUS$ 87
ElvolineUS$ 99
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
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