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Holiday Inn Gloucester - Cheltenham

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Holiday Inn Gloucester - Cheltenham
Holiday Inn Gloucester - Cheltenham
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638 Reviews from our TripAdvisor Community

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Showing 629: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

Exceptionally friendly & helpful, AND most importantly for me, exceptionally Disabled Friendly & Helpful (walking stick user with mobility & carrying issues). The staff can't do enough to help, whether it is just carrying your bags (very important for me), lending you a multi-socket extension lead and/or mobile phone charger, or just giving directions/advice. Super friendly too. I'm also really...

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Helpful?
Thank AlexRJ
Birmingham, United Kingdom
Reviewed 1 week ago

Stopped her for 2 nights, I cannot fault the room and staff that work here.Room was very clean, and the breakfast and evening meals were great.Staff were pleasant and friendly. You are very close the Gloucester and Cheltenham. I would stop again if in the area.

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Helpful?
Thank 2015DavidM
Stafford, United Kingdom
Reviewed 2 weeks ago via mobile

A bit of a musty smell in the room and overall the hotel was just a bit tired and tatty. Carpets were worn a bit too. The location was good and easy access off the motorway. Breakfast was included and had all the usual full English items. Check out was slow with a queue of 6 people and only 1...

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Helpful?
1Thank mark m
IHGService, Guest Relations Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Dear mark m, We appreciate you taking the time to review our hotel. I am glad to hear you found our location convenient. I do regret that you did not find the accommodations to your satisfaction and apologize for any inconvenience this may have caused you. I am sorry we let you down on some aspects of your stay and...

Llanelli, United Kingdom
Reviewed 2 weeks ago

I have just returned from a fantastic two night break in the Holiday Inn Gloucester - I had a room only deal which was an excellent rate and we did extensively use the liesure facilities which were excellent. I did get an ice bucket and glasses for New Year's Eve and there was no problem the bar staff were really...

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Helpful?
Thank AmandaTJones
Worcester, United Kingdom
Reviewed 3 weeks ago via mobile

Lovely hotel staff were very helpful and pleasant. Clean, tidy, close proximity to Gloucester and Cheltenham. Nice breakfast, good selection of foods including full English breakfast and continental breakfast as well as pastries and cereal. The only downside is that the bed wasn't very comfortable, it was really hard

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Helpful?
Thank missattitude9
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to wrote such a positive review of your recent stay with us. I am delighted you enjoyed your time here and found the team to be lovely, the hotel clean and the breakfast good with a wide selection of items. I am sorry however, that you found your bed not to your preference. I...

Suffolk, United Kingdom
Reviewed 3 weeks ago via mobile

My partner booked us a surprise night away for New Year's Eve. At a price of £37 as there was 57% off of the room price if you paid at the same time of booking. Parking was free and there was free wifi. We were greeted by friendly reception staff who allowed us to check in a few minutes early...

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Helpful?
Thank jamaicangingercake
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with some feedback of your recent stay with us. I am pleased that overall you enjoyed your time here at the hotel and found the team welcoming and friendly and your room well appointed and comfortable. I am sorry that you could not locate the kettle and tea making facilities, in...

London, United Kingdom
Reviewed 3 weeks ago

The receptionist although friendly did not seem to recognise my IHG membership with no offer a complimentary drink or item. The restaurant was closed even it was only 5.40 when I checked in and the only option to eat in was bar food. The room no 44 was not fully clean with the toilet being heavily soiled around the rim....

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3Thank Edward_Fo
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with this vital feedback as it the best resource for us to know what we are doing well at and areas where we need to improve on. I am truly sorry that you did not have the experience that we would have liked you to have and I can assure you...

Huntingdon, United Kingdom
Reviewed 3 weeks ago

Friendly but casual check in. Basic twin room, with one easy chair, and one upright chair. All rather cramped. Bathroom very clean with lovely big, soft towels. It was Boxing Day, and the restaurant was closed, but there was food available in the lounge/bar with a limited menu. When we ate there was a family group with three noisy, excited...

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Helpful?
2Thank Richard T
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with some feedback from your recent stay with us. I am very sorry to read that you did not have an enjoyable evening meal with us due to noise from other guests resulting in you going back to your room. I am pleased however, that you found the breakfast to be very good with the...

Oxted, United Kingdom
Reviewed 3 weeks ago

Just a 1 night stay, stop off before onward travel. Close to the M5, so was perfect for stop off point before moving on. The rooms were clean and comfortable, with tea and coffee making facilities and a small fridge, bathroom had nice toiletries. The gym/swimming pool was a bonus too, the teenagers used it and enjoyed themselves. We had...

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Helpful?
Thank alien99
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with a great review from your recent stay with us. I am delighted you enjoyed your time here and that you found it convenient for your stop off stay with us being close to the motorway. I am pleased you found everything as it should be with good facilities and great food and you especially...

Kidderminster
Reviewed 3 weeks ago

This hotel is in a good location for those doing business in the local area. My colleague and I selected the Holiday Inn, as the standard is slightly better than other hotels. I'm not sure how old this hotel is but I'm afraid it didn't deliver. Reception staff were friendly, helpful and professional. Room and bathroom was very small. Didn't...

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Helpful?
1Thank Nevo64
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with some feedback from your recent stay with us. I am very sorry to read that we did not meet your expectations of a Holiday Inn and you found your room small in which you did not sleep well in. I can inform you that we do have a select few rooms that are older...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Gloucester - Cheltenham

Address: Crest Way, Gloucester GL4 3RX, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: ₹ 4,728 - ₹ 15,112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gloucester - Cheltenham 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Gloucester Holiday Inn
Hotel Style:
#3 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gloucester - Cheltenham staff and other travellers.
7 questions
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Leeds, United Kingdom
8 months ago
Shaw, United Kingdom
Kingston upon Hull, England, United Kingdom
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Gloucester - Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they have smoking rooms”
 of 5 bubbles AlexRJ, 18 Jan 2017 | Read review
“We had room 54, it was a large room with a double bed and sofa bed (which we didn't use)”
 of 5 bubbles AmandaTJones, 5 Jan 2017 | Read review
“Avoid room 44”
 of 5 bubbles Edward_Fo, 31 Dec 2016 | Read review
“Stay well away if not on business”
 of 5 bubbles tonyborrony, 25 Dec 2016 | Read review
“Top floor is quieter”
 of 5 bubbles Scootababe, 7 Nov 2016 | Read review
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