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Hallmark Hotel Gloucester

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Hallmark Hotel Gloucester
Hallmark Hotel Gloucester
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1,418 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Gloucester
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Showing 1,415: English reviews
Reviewed 17 April 2016

Stayed in this hotel for one night and was not impressed. The pictures on the website are extremely outdated and the pool and spa are looks nothing like the pictures. It is all really old. There was a used bandaid in the pool. Everything just needed to be cleaned. The day we got there, the door to the steam room...

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Helpful?
Thank Cassey S
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Cassey S Thank you for sending your comments via Trip Advisor after your recent stay with us. The incident regarding the steam room door was unusual and I am sure that the lack of this facility did not add to your enjoyment. I must apologise for the disappointment regarding the shared treatment room availability which was contrary to what...

Gosport, United Kingdom
Reviewed 16 April 2016 via mobile

My wife and I had a great break with friends here. Restaurant food excellent, and staff all friendly. The Ladies made use of the beauty centre (make sure you book in advance) and were very impressed. The pool and leisure facilities are good, I didn't use the gym but it looked to have good equipment and was being used by...

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Helpful?
Thank Philip O
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Philip O Thank you for sending your comments via Trip Advisor. I am very pleased you enjoyed your stay with us and I will be sure to pass on your comments to the team. Thank you for your kind comments on the food, staff , beauty treatments and facilities. I will mention your comments regarding clearing tables to the...

Reviewed 14 April 2016 via mobile

When I arrived the staff were efficient and polite and was given restaurant times and breakfast times. And then it was steeply downhill from there. • lumpy bed • hard pillows • no milk to make tea (teabags supplied) • no hairdryer!!! • pre prepped food so couldn't have prawn cocktail with out the sauce • wine turned up when...

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Helpful?
1Thank Sharron R
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Sharron R Thank you for sending your comments via Trip Advisor. As a new General Manager your comments were concerning for me. I would ask that you get in touch with me, at the hotel, prior to your next visit to the area to permit me the opportunity to change your impression. Ian P general manager

Leeds, United Kingdom
Reviewed 13 April 2016

My boyfriend & I stayed here a few weeks ago on the Groupon £99 inc food deal. Reception staff were rather helpful, though did get our name wrong (?!) and sent us to a dirty, wrong room at first. This was quickly rectified and our room was lovely. There seem to be a lot of complaints about the large bed...

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Helpful?
Thank emilyjf95
Longridge, United Kingdom
Reviewed 12 April 2016

We were having a laugh with our kids when we walked in but the receptionist (Nika) looked at us like we were aliens. I apologised and tried to explain our kids were being daft to try and lighten the mood, but again, nothing but awkwardness. Nika went on with the hotel instructions, which she did proficiently enough and we soon...

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1Thank timmble
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear timmble Thank you for sending your comments via Trip Advisor. It was concerning to read your opinion and history of what you encountered. As Nika is not English there may have been a misunderstanding as she normally has a vibrant pleasant personality. The housekeeping comments are concerning and I will bring your comments to the attention of the housekeeping...

Plymouth, United Kingdom
Reviewed 8 April 2016

Had an lovely stay here for a few days. Lovely location and facilities all very clean. One of the highlights was the cocktails at the bar and the breakfast. James at the bar was a lovely member of staff, made some of the best cocktails I have ever had! He gave great customer service and made you feel welcome and...

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Helpful?
Thank Sarah C
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Sarah C I am very pleased you enjoyed your recent stay with us. Thank you for your kind comments on the staff and service especially your mention of James who I will personally thank for his quality of service. I hope you will consider staying with us again if ever in the area. Ian P general manager

Reviewed 8 April 2016 via mobile

We stayed here on the 1st April on a wowcher deal for 2 at £99 which included breakfast, 3 course meal, bottle of wine, chocolates and 20% OFF Spa treatments. We had a fantastic time as a couple and had a more than great value from our experience. The hotel itself is in a nice location and immediately you feel...

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Helpful?
Thank Baggieboynic
Ian P, General Manager at Hallmark Hotel Gloucester, responded to this review

Dear Baggieboynic Thank you for sending your comments via Trip Advisor. I was very pleased to read that you enjoyed your stay. Thank you for your balanced report on your stay mentioning pros and cons. I will mention your comments on the food quality to the chef, raise your points on cleanliness with the housekeeper and pass on your praise...

Ely, United Kingdom
Reviewed 4 April 2016

Really enjoyed our stay in a family room (our 15 y/o son had a single bed, instead of the usual roll-out style) Beautiful location, set in lovely grassed area with plenty of car park and we were warmly greeted by the hotel receptionist. (smartly presented and with a genuine smile) Breakfast was lovely - all the usual food, drinks and...

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Thank Blueberry90210
Birmingham, United Kingdom
Reviewed 4 April 2016

Me and my friend arrived on Saturday night, we booked last minute ( a few hours before we arrived) with our dog. We booked in here, being it the only place near to us that had availability and was dog friendly. The check in was simple and hassle free, the woman at reception was really friendly. After walking down long...

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Thank loula24
Reviewed 3 April 2016 via mobile

My husband booked at this hotel for the weekend for a birthday surprise. He isn't an avid TripAdvisor user which explains a few things. Firstly he booked the fizz Friday package (included a bottle of fizz, 3 course dinner each and breakfast in the morning) and upgraded us to a 'suite', the second night was a basic bnb deal. We...

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Thank Tattey1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The boutique Hallmark Hotel has a lot within its stylish contemporary walls. An awful lot. For starters there's the 95 rooms and suites, all clean modern design with a mix of bold colours and earth tones, richly patterned carpets and good beds. Then there's our acclaimed brasserie. The rather good team of chefs alchemizes fine seasonal ingredients into a menu embracing both classic British and European dishes and Moroccan specials. Small wonder it's a favourite of locals as well as guests. Naturally, you may well wish to burn as well as devour calories. You're in the right place. As well as glass-backed squash court and excellent gym with fitness kit, we've an inviting pool (and another for children), steam room and sauna, as well as a beauty treatments facilities where highly trained therapists work wonders for the body and soul, with everything from stress busting Swedish Massages to Detoxifying Body Wraps. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Robinswood Lodge, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: ₹ 4,701 - ₹ 10,997 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
14 questions
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London, United Kingdom
4 months ago
5 months ago
Dublin
6 months ago
Hereford, United Kingdom
15 days ago

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Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on ground floor and our room was great!”
 of 5 bubbles LouiseandPhil, 17 Jan 2017 | Read review
“Ask for a room on the 1st floor, as they have recently been refurbished.”
 of 5 bubbles 480MandyC, 7 Jan 2017 | Read review
“We were in 35 on the ground floor and it was quiet”
 of 5 bubbles Tugwilson40, 2 Jan 2017 | Read review
“use the leisure club, it's really good.”
 of 5 bubbles A8345XBjohnc, 15 Dec 2016 | Read review
“Didnt stay over night”
 of 5 bubbles j0shua21, 9 Dec 2016 | Read review
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