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All reviews thorpe wood reception staff executive room steam room leisure facilities good nights sleep great night christmas party restaurant staff biscuits city centre duty manager buffet style course meal breakfast was excellent stayed for one night tea and coffee
I was late in and early out but for me these were the positives and negatives
Good reception staff under training
Welcomed as a priority member
Ground floor room
Big car park
Close to a main road and town centre but quiet location
We chose this hotel for a family reunion last weekend over two days - 30 of us all together. All the room bookings worked out very well (I have had trouble in the past, not at this hotel ) and the rooms were nice and...More
Date of stay: October 2018
Response from operations174, Manager at Holiday Inn Peterborough WestResponded 11 October 2018
Thank you for taking the time to review your stay with us at the Holiday Inn Peterborough West. It was great to hear that you had an enjoyable stay with us, and the Restaurant team lead by Fiona provided you with great service throughout, I...More
Stayed here for a weekend break for an event at the nearby showground.
Check in was quick and easy with the very polite and friendly front of house staff.
We were informed that the restaurant was unavailable from 6.30 due to a private party. However...More
We booked a Saturday night stay in a wheelchair-accessible room. From the outset the staff were very friendly and helpful, from the lady on reception, the staff in the restaurant, the cleaners in the corridor to Chris on the bar - all provided very impressive...More
On arrival we had booked a standard twin or 2 male work mates - room had double bed! Back at reception we were offered a z bed which at £180 per night does not cut it! Eventually a twin bed was found. Room nice and...More
Date of stay: November 2018
Response from Charlie T, Front Office Manager at Holiday Inn Peterborough WestResponded 1 week ago
Thank you for your feedback on your recent stay with us.
I am pleased to read you enjoyed breakfast and the lounge area.
Unfortunately the gym was closed due to a planned refurbishment to make much needed improvements with brand new equipment. This...More
The Holiday Inn Hotel Peterborough is situated just 2.5miles from the City Centre and the East Coast mainline train station, 5 minutes drive from the A1M and opposite a challenging 18 hole golf course. The …MoreHoliday Inn Peterborough West is easily accessible and ideal for both the business and leisure traveller. Our recent refurbishment means huge investment and fantastic new facilities throughout the hotel including air-conditioning wireless internet access and refurbished bedrooms and bathrooms. With 17 modern, air conditioned meeting rooms, fantastic conference and banqueting facilities, Holiday Inn Peterborough West provides outstanding facilities accommodating up to 400 delegates. A visit to our Club Moativation health and fitness club will help to ensure your feeling at your very best throughout the day with a range of excellent facilities including an indoor heated swimming pool, steam room, sauna, jacuzzi, dance studio, fully equipped gymnasium and beauty salon.Another great place to unwind is our restaurant and bar. Friendly & informal, the perfect venue to relax with friends or colleagues. Our restaurant offers an extensive range of dishes to suit all tastes whilst the bar offers light snacks and drinks throughout the day. In compliance with English Law smoking is only permitted in designated smoking areas at this hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.