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Attended this hotel on business. Had the courtesy to book via the Hotel’s own website only to be told I had to pay for everything in advance without even seeing my room before.
My room was not clean and the balcony full of cigarette butts...More
This hotel was extremely nice inside. The bar and restaurant areas are gorgeous. We stayed in the new section and were extremely pleased. I did want to share some traveler tips for the area:
-the car park is Connelly and is directly across the street...More
Martin went above and beyond the call of duty to help me with a technical problem I was having.
Overall service has been great. The staff is very friendly and welcoming.
The hotel is very conveniently located to public transit.
We travelled to Dublin on the 13th July 2018 and we was booked into the North Star hotel. We arrived early because of flight time the reception staff was very helpful even though they was very busy with the hotel being fully booked they took...More
Response from Peter B, General Manager at North Star HotelResponded 4 days ago
Thank you for staying with us recently and its fantastic to hear that you'll come back next time you are in Dublin.
As you say our central location is great and we are delighted that you found our food and rooms to be...More
The North Star Hotel is located directly opposite Connolly Station. It is close to the city centre and a very convenient location to wait if too early for the train. The staff are helpful and cheerful but based on my experience the food is disappointing....More
Thank Anne D
Response from Peter B, General Manager at North Star HotelResponded 6 days ago
Hi Anne D
Thank you for visiting and for your constructive comments on the dish you were served.
Please accept my sincere apologies of the poor standard that you experienced and you can be assured that we will work on correcting the service standard.