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Hilton Garden Inn Dublin Custom House

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#45 of 150 Hotels in Dublin
Certificate of Excellence
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376 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Edinburgh, United Kingdom
Reviewed yesterday NEW

stayed here just after new year, hotel was clean and welcoming. we were given a complimentary upgrade with river view. all the staff were warm and welcoming especially the evening bar staff. breakfast is good with live egg cooking station.

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Helpful?
Thank colinbrand
Reviewed 5 days ago NEWvia mobile

Stayed here several nights in Dec. 2016. Easy access to Dublin Airport, near bus line. A 20-minute walk to shopping areas. Starbucks nearby. Needs larger counter area next to sink in bathroom. Our room was small but adequate. Food in restaurant was good.

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Helpful?
Thank OuestyQuesty
Raleigh, North Carolina, United States
Reviewed 6 days ago NEW

This hotel is in a great location on the river and only 10 minutes walking from the middle of the city (Ha´Penny Bridge and/or O´Connell Street). The location is also right next to a bus-stop and very close to Trinity College. The rooms are new and clean and similar to most other Hilton Garden Inn´s and all of the employees...

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Helpful?
Thank Vanessa M
rossendale, United Kingdom
Reviewed 1 week ago

Fantastic staff didnt use as much of the hotel as id liked ! Stayed for two nights on fifth floor always helpful and on hand to help at any time. We stayed first weekend in january. It was just what we expected of hilton first class!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Paul B
Napa, United States
Reviewed 1 week ago

Our stay was really enjoyable largely due to the caring and attentive staff at this hotel. This is a HGI property, no mistake, same amenities, but it is clean and well located if you are ok being a short walk from downtown. The service from the staff, from front desk to housekeeping and restaurants really was far above any HGI...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Z1735XFpaull
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Paul, I am thrilled to read your review of our hotel and that you experienced our wonderful team. I hope that you will be back again soon. Wishing you a very Happy New Year. Kind regards Patrick

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

We are currently still here in Dublin, we came Friday night for 2 nights for our anniversary! I cannot fault the hotel one bit, it is spotlessly clean, the decor is modern and the staff cannot do enough for you especially the young guy on reception who is extremely helpful! We didn't arrive while late on Friday night as our...

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Helpful?
Thank lozway3
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear lozway3, Thank you very much for the great review and excellent recommendation. We are all delighted that you are having a great time in Dublin and choose to stay with us for your anniversary. Wishing you a very Happy New Year. Kind regards Patrick Cass General Manager

Milwaukee, Wisconsin
Reviewed 1 week ago

We stayed at the Garden Inn for 5 nights on holiday for nye. The Garden Inn was a perfect place to stay. The rooms are very comfortable, modern and clean. We had a great view of the Liffey River. The front desk staff were super friendly and accommodating. We really appreciated the early check in and late check out. Thank...

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Helpful?
Thank cocoaa
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Cocoaa, Thank you for taking the time to review our hotel and we thrilled that you had a great stay with us over the New Year. Hope you will be back again soon. Kind regards Patrick

Northern Ireland, United Kingdom
Reviewed 1 week ago

Very pleasant and helpful staff throughout the hotel. We were in a very nice room, (526), which overlooked the River Liffey. Good range of food in the bar area. Standard buffet style breakfast, with a very good additional service, in the form of a Chef waiting to make you an omelette or waffle to order. I liked that. Hotel is...

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Helpful?
Thank David P
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear David, Thank you for your review of our hotel. I am delighted that you experienced our food offering and that our team looked after you. We hope you will visit us again soon. All the best Patrick

Northern Ireland
Reviewed 1 week ago via mobile

Stayed solo in the Hilton Garden Inn this past weekend and had a great experience. The hotel is very clean, with helpful and friendly staff. I checked in with ease and was surprised by my room being of better quality than the Jury's which was the previous hotel here. Room was great, spotlessly clean. Shower excellent and nice towels etc....

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Helpful?
Thank maeveobrien
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Maeveobrien, Thanks a million for the excellent review. We are all delighted that you had a wonderful stay and that the team looked after you so well. We can't wait to welcome you back again soon. All the best Patrick

Bristol, United Kingdom
Reviewed 1 week ago via mobile

We stayed for a long weekend at the start of January for our wedding anniversary and couldn't fault the service. We called ahead to say that it was a special trip and upon arrival we had our room upgraded to a king size room, overlooking the Liffey and we also had a card & chocolates from the staff left for...

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Helpful?
Thank mknight84
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

As a valued guest, thank you mknight84 for your recent stay with us in the Hilton Garden Inn Dublin, Custom House Also, thank you for taking the time to post a review, we are delighted you had an enjoyable visit to Dublin. We look forward to welcoming you back and in the mean time, please do not hesitate to contact...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly Jurys Inn Custom House, following an extensive renovation this hotel rebranded to Hilton Garden Inn in August 2016. Located just 10 minutes from the city centre, you'll be within walking distance to a variety of public transportation options as well as dining, shopping and businesses. Stroll down Grafton Street - Ireland's most famous shopping street. Unwind in a spacious room with large, comfortable beds, a 40-inch HDTV, mini-refrigerator and laptop safe. Get work done with complimentary WiFi in your room while seated at the workstation with ergonomic chair. Dine at Oly's Bar & Restaurant, our on-site bar and restaurant. Food is served throughout the day until 10pm with options for breakfast, lunch and dinner. The kids will enjoy a menu designed just for them. Enjoy a pint of Guinness at the comfortable bar while watching sports on the large screen TVs. Stay committed to your workout routine in the fitness centre with cardio equipment and free weights. Be productive in the business centre with complimentary WiFi and printing. ... more   less 

Additional Information about Hilton Garden Inn Dublin Custom House

Address: Custom House Quay | Dublin 1, Dublin, Ireland (Formerly Jurys Inn Dublin Custom House)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: ₹ 7,373 - ₹ 23,210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dublin Custom House 3*
Number of rooms: 239
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Also Known As:
Jurys Inn Custom House Hotel Dublin
Jurys Hotel Custom
Jurys Inn Dublin
Hotel Style:
#31 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dublin Custom House staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dublin Custom House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view.”
 of 5 bubbles 758vanessam, 11 Jan 2017 | Read review
“Higher floors, possibly avoid room 516.”
 of 5 bubbles greatview23, 5 Jan 2017 | Read review
“Ask for a room overlooking the water”
 of 5 bubbles 4nielsk, 5 Jan 2017 | Read review
“Check heating, room was rather warm and found radiator on high. Turned off and room was very comfortable.”
 of 5 bubbles RogerS767, 4 Jan 2017 | Read review
“our room was on the back side, away from the elevator and was quiet”
 of 5 bubbles gatorfan1973, 2 Jan 2017 | Read review
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