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Hilton Garden Inn Dublin Custom House

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#42 of 151 Hotels in Dublin
Certificate of Excellence
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Hilton Garden Inn Dublin Custom House
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413 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Belfast, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed for 2 nights with family at Hilton Garden Inn over mid-term. We booked two adjoining rooms with 2 adults and 3 children. Accommodation was excellent, clean, spacious and well equipped with all we could need. Free wifi, powerful shower and hairdryer, tea and coffee facilities, iron and ironing board. The staff were excellent at reception and in the...

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Thank elaine17416
Belfast, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 19 December 2016

We stayed here for one night on Saturday 17th December. We arrived at 10.30 am and although check in wasn’t until 3.00 pm, our room was ready for us which was a nice surprise. Our room was a standard double, it was very spacious, spotlessly clean and the bed was very comfortable. The hotel staff were all very friendly and...

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1Thank 958MCP
About Hotel's Favourite Review
PatrickCass, General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear 958MCP, It was our pleasure to accommodate you with an early check in and we are delighted you had an enjoyable stay with us. We hope to see you again the next time you visit Dublin, Kind Regards, Patrick

Reviewed 3 days ago NEW

Great hotel. Very comfortable, with great views of river. Always feel welcome and a great night's sleep. Good choice of meal and the bar is vibrant. Very handy for getting into town from the airport or from Connolly Station. Lives up to the Hilton Brand.

Review collected in partnership with Hilton Garden Inn
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Thank Joe M
Reviewed 4 days ago NEW

First time visit in Dublin and our choice was to book a hotel by the rive. Hilton garden inn was a good choice. Room with river view, 5th floor recommended. Kind staff and helpful service at the frontdesk. Roomservice at all hours. Clean room and clean environment in all. Short walking to many restaurant & temple bar area. Taxi also...

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Thank Johan S
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Johan S We are so grateful that you have taken the time to write such a generous review, it really was our pleasure to look after you and we are delighted you enjoyed your well deserved break with us. Thank you for choosing the Hilton Garden Inn Custom House, we are looking forward to welcoming you back again very...

lancashire
Reviewed 5 days ago NEW

we stopped at the hilton overnight on sunday 12th feb- we arrived in the morning of an early flight and wanted to leave our luggage in a safe room , the lady behind the desk went one better and found us a room already prepared so we checked in. the room was spacious with tv, fridge, safe, walk in shower...

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Thank woodyjj30
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Thank you so much disapoined, for taking the time in your busy day so write such a lovely review following your recent stay with us. The team & I are delighted that you had time to enjoy the city and it was our pleasure to arrange an early check in for you. Please do not hesitate to contact me if...

Dublin, Ireland
Reviewed 6 days ago NEW

A work in the vicinity of this hotel and have had occasion to have lunch there a number of times because of the proximity rather than quality or choice of fare. I have to say though that much to my delight I had lunch there last week and the menu has changed, with a much broader selection with a range...

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Thank Adrienne B
Mary M, Restaurant Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Hi Adrienne B, Our new €10 lunch special in Olys Bar & Restaurant is definitely proving to be very popular with our customers and we are very grateful for feedback such as yours. Thanks so much for taking the time to tell us about your experience and hope to see you back again soon, Regards, Agnes

Rhondda Cynon Taff, United Kingdom
Reviewed 6 days ago NEW

Stayed here for three nights with friends. Arrived mid morning to be greeted by friendly, helpful reception staff who checked us in early. Our room was very modern, spotless with everything we needed for our stay. Large bathroom and exceptionally comfortable bed! Hotel bar area was warm and comfortable, friendly staff and reasonable prices. Now the best bit - breakfast...

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1Thank adrian h
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear Adrian h, What can I say only a huge thank you for such a kind review following your recent stay. Our Guests are out number one priority and we are all delighted when you have an enjoyable stay with us so thank you for choosing our hotel. I do hope to get the chance to welcome you back again...

Gran Canaria, Spain
Reviewed 1 week ago

Stayed here for a few nights with a friend. On arrival we were offered a free upgrade. The room was a good size and comfortable. The location is really good with small cafes and restaurants near, by and a 15 minute walk to the center. Staff were friendly and helpful throughout our stay. Really good for the price we paid....

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Thank MadameHM
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear MadameHM, We are so grateful that you have taken the time to write such a generous review, it really was our pleasure to look after you. Thank you for choosing the Hilton Garden Inn Custom House, we are looking forward to welcoming you back again very soon, Kind Regards, Mary Murtagh

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

No complaints. This is a lovely hotel and the staff are so friendly and helpful. It's about 15 minutes walk along the river to the main city centre area. Only issue at the moment is the works going on and scaffolding/noise but can't really fault them for that. Would stay here again.

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Thank kirstay__x
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

Dear kirstay__x, I am delighted to read that you had an enjoyable visit to Dublin and thank you so much for your kind words about our Hotel and team. We appreciate your patience during our current works, we are doing our best to minimise any disruption to our guests and I am happy that this did not cause you any...

Reviewed 1 week ago

Just returned from a two night stay with my boyfriend, honestly didn't expect too much as the hotel didn't cost me a lot of money to stay at... well wasn't i surprised, beautiful hotel in a fantastic spot and we even got a free upgrade! Free wifi throughout the hotel and a yummy breakfast to enjoy each morning. Two happy...

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Thank Nldevine
Mary M, Deputy General Manager at Hilton Garden Inn Dublin Custom House, responded to this review

What kind words Nldevine! It was our pleasure to look after you and thank you so much for taking the time to tell us about your visit. The team are always delighted to hear how our guests enjoyed their stay and very much look forward to welcoming you back again, Regards, Mary Murtagh

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly Jurys Inn Custom House, following an extensive renovation this hotel rebranded to Hilton Garden Inn in August 2016. Located just 10 minutes from the city centre, you'll be within walking distance to a variety of public transportation options as well as dining, shopping and businesses. Stroll down Grafton Street - Ireland's most famous shopping street. Unwind in a spacious room with large, comfortable beds, a 40-inch HDTV, mini-refrigerator and laptop safe. Get work done with complimentary WiFi in your room while seated at the workstation with ergonomic chair. Dine at Oly's Bar & Restaurant, our on-site bar and restaurant. Food is served throughout the day until 10pm with options for breakfast, lunch and dinner. The kids will enjoy a menu designed just for them. Enjoy a pint of Guinness at the comfortable bar while watching sports on the large screen TVs. Stay committed to your workout routine in the fitness centre with cardio equipment and free weights. Be productive in the business centre with complimentary WiFi and printing. ... more   less 

Additional Information about Hilton Garden Inn Dublin Custom House

Address: Custom House Quay | Dublin 1, Dublin, Ireland (Formerly Jurys Inn Dublin Custom House)
Region: Ireland > Province of Leinster > County Dublin > Dublin
Price Range: ₹ 9,006 - ₹ 23,456 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dublin Custom House 3*
Number of rooms: 239
Reservation Options:
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Also Known As:
Jurys Inn Custom House Hotel Dublin
Jurys Hotel Custom
Jurys Inn Dublin
Hotel Style:
#31 Family Hotel in Dublin
#41 Romantic Hotel in Dublin
#46 Business Hotel in Dublin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Dublin Custom House staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Dublin Custom House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor. River view,”
 of 5 bubbles , 15 Feb 2017 | Read review
“312 overlooking the river”
 of 5 bubbles woodyjj30, 14 Feb 2017 | Read review
“Rooms at front are brighter with better views.”
 of 5 bubbles 909adrianh, 13 Feb 2017 | Read review
“A room over looking the River Liffy is the better option.”
 of 5 bubbles FlashingLightsDave, 2 Feb 2017 | Read review
“Ask for a river view.”
 of 5 bubbles 758vanessam, 11 Jan 2017 | Read review
5 of 5