I stayed unbeknown to me in the room above the restaurant with an iron door Ryan banged every 2-3 minutes until about 1am. The restaurant staff had to use this for all orders and guests to go outside. The booze was unbearable as the thud shook the bed and no amount of pillow forces against head helped. Awful experience.
Stayed for 1 night. Parking is a joke for starters omg 🤦. Male receptionist less than informative. Bedroom was lovely , warm and comfortable and exceptionally clean, well done accommodation staff. Would definitely recommend but please sort the parking. Totally off putting if weather is bad.
This hotel could really do with improving their parking system you have no choice but to stop outside the hotel illegally as there is no street parking available to run in to get instructions to park I don’t understand why this couldn’t be done over the phone or by email especially with covid and when you have already paid for the parking. We were supposed to get prosecco on arrival never happened and greeted by staff who seemed less than excited to see us. The room was okay smaller than expected but was way too hot! Leaving for a bad nights sleep with the window open. Apart from good location our stay would have been a total let down.
Stayed here for a weekend recently and it was a fantastic experience from all points. The location was excellent, in the heart of the city. The apartment was to a very high standard and everything you could possibly need in them. The staff were all very helpful, warm, and friendly. But the food.....omg was the best. We ate in both Greens and Cask bar - both nights were exceptional. The interesting menu made for a nice change. No need to trek the city when its all on your doorstep. We will be back as soon as possible.
Myself and my family stayed in Hotel Issacs for 3 nights back in September. Upon arrival we had an extremely friendly greeting from the staff who went above and beyond for us throughout our whole stay. Our room was clean, spacious and comfortable. Two out of our three nights we ate in Cask and Greene's restaurant which both had a great ambience and food. At all times we felt safe due to the Covid control measures the hotel had in place. There was plenty of signage, hand sanitizing stations and the staff members all wore masks or were behind protective screens. I highly recommend Hotel Issacs if you're visiting Cork. We will definitely be back!
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