I can’t recommend this hotel enough, I stayed here with my daughter on Sunday March 14th, we had an early admission to hospital on Monday morning. The service, hospitality & overall assistance given was amazing, from check in to check out everything was top notch. I was given a late checkout & when I found out my daughter wouldn’t be released until very late evening I was offered the facilities of the hotel for the full day which was most welcome particularly with the current COVID restrictions. Each & every staff member went out of their way to facilitate me for which I am so grateful. The food was 10 out of 10 both breakfast & dinner so I’ll definitely be back - i would highly recommend to family & friends if staying in Cork - great value & perfect location 👍👍👍🌟🌟🌟🌟
Everything was A1 from start to finish. Fabulous friendly, helpful, welcoming staff from the moment we arrived into the carpark to reception, barstaff, waiting staff and housekeeping. A lovely big room that was spotless, toasty warm, all sorts of safe covid measures and yummy food with lots of great breakfast options. We had a really fabulous relaxing overnight stay and proximity to the city was great too. I can honestly say I felt safe from the moment I arrived until I left - didn't want to leave, I could have stayed a week. I cannot wait to come back here and stay again - absolutely everything was perfect and nothing overlooked or left to chance. the staff were genuinely delighted to see you and so warm and welcoming. It was a pleasure to stay here.
Payed enough for the room and wasn’t even nice not up to 4 star standards. Didn’t turn on heating and freezing, then at some stages too warm and can’t open window. Had to call for extra toilet paper and towels as barely gave us any. Bitchy cocky staff. The hall looks like something out of a prison not a hotel. Wernt aloud use amenities as staying on leisure but still had to pay as much?
I would highly recommend this hotel if you are visiting Cork for short trip! It is only a 2 minute walk to the heart of Cork city. The covid protocol in place was very satisfactory. Our room was spacious and spotlessly clean, breakfast and dinner was excellent. The staff were professional, friendly and accommodating from start to finish, Maria in reception was more than helpful!
Originally to stay here but on arrival bar & food facilities very poor (a stick on a4 sheet of paper to say room service at bar), no selection or offer of food. Staff were not wearing masks which I was uncomfortable about. I cancelled my reservation & did not stay.
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