As soon as we arrived at the hotel we had excellent service! Lovely room, amazing facilities, great location can get to the train station within minutes. Owners are so lovely and welcoming! Amazinggg!
Rose and Davie were wonderful hosts and very helpful with any requests. There was always a cheerful good morning and they were very knowledgeable about the local area. I wouldn't hesitate to book here again as they really do understand service and making you feel at home.
What a great hotel run by the lovely David and Rose Rutherford. Room 12 was bright and and clean with a good working shower. Tea and coffee facilities are in the room along with a hairdryer. My only criticism would be that could fresh cups for the tea/coffee be put out each morning, we had to use the ones from the day before. David & Rose are totally charming. Great hotel and I would not hesitate to stay there again. Ps lovely wallpaper in the lounge area which again was bright and very clean 😉
This hotel is extremely friendly and remarkable value for money. Unusual in that there is a separation of the restaurant and the hotel. Consequently it attracts fine diners (Italian menu) who aren't resident, and offers twin/triple rooms for the stopover. Downside is no breakfast on offer, but can be planned round. Will re-visit whenever opportunity permits.
Went here to see Rod Stewart tribute act it was a Xmas pressie there was 6 girls we had a great day out, lovely buffet included staff friendly and polite. It was in the function room just a nice size.
We had my dads birthday party here on Saturday and the staff couldn't have been more helpful! It was a great day! The staff had everything ready and waiting and assisted with the cake, cutting it up, and even accommodated a few difficult guests! The day was so relaxed just as we wanted it to be. Thanks so much to the team!
Had a brilliant day for my friends baby shower decor is to such a high standard looks amazing food is also very nice and the staff are great. Owners are lovely and friendly would definitely recommended and 100% be back great little place
Our Christmas night out was booked here which included a 3 course meal and DJ entertainment until midnight (£30 a head). We were informed a few days beforehand that another company booked the same night had pulled out but there was a guarantee that our night would still go ahead and would still be made festive/ special- brilliant (or so we thought). We arrived and were given a glass of complementary Prosecco (good start) and in the lobby we were seated around tiny bar tables (it took me a few minutes to twig that we were actually going to be served our dinner in the reception of the hotel...) At 4 per table it was pretty cramped and felt a little weird being right at the front door and right next to the kitchen. The starter came out and it wasn’t suitable for a member of our party who was vegetarian (lentil soup with chunks of ham floating in it....) so they had absolutely nothing else to offer her other than a “glass of orange juice, pineapple or a slice of bread”- not acceptable for a supposed functioning hotel. The main was hardly show stopping, served on side plates and a taste that can only be described as uneventful. The desserts arrived- chocolate cake was stale and cold and cheesecake was at least almost edible, again no vegetarian option (both contained gelatine). So not off to a great start already.... on top of this when ordering drinks the bar staff insisted we pay there and then instead of opening a tab so while trying to eat dinner we had to faff about trying to find money to pay for drinks. Dinner was done by 9pm and we sat waiting to hear news of the DJ.... nothing. A member of our party went to the bar and we were told that not only that there wasn’t a DJ for the evening there was “never a DJ”. Well this was the cherry on top of this disastrous night for us. Total lie to say that there was “never a DJ” when they had posters plastered on their grubby toilet walls that advertised festive nights- 3 course meal and DJ until midnight... not to mention the fact it was all over their FB page too.... So in essence we all paid £30 for an underwhelming meal. When we expressed concerns to the staff we were informed that the manager wasn’t on the premises (on a Friday night during the festive season... oh my) and that the feedback would be passed on. We heard nothing all weekend and a member of our party phoned on the Monday afternoon only to be greeted with half hearted apologies and a very disappointing lack of customer service from the manager. The owner wasn’t much better explaining that things had been “spelled out” to the organiser of our event (which was a lie) and that we apparently did nothing but complain all night (also complete lies). We could of gone to town with the complaints however we were overly polite and left the premises to seek a better night at around 9.30pm. Did I mention that they didn’t even have the courtesy to hand up our coats? Literally thrown in a pile in the corner- professional. Avoid this place at all costs. Completely false advertising, shocking customer service, complete lack of accountability and frankly a overall poor excuse for a venue. If you have a party night or special event planned here I would rethink my booking.…
Last minute overnight stay, reasonably priced, great location to all transport links, room adequately sized was very clean. Lovely continental breakfast and extremely helpful friendly staff, most definitely recommend
I had a wonderful stay at this hotel and the price was low. Staff where wonderful and very friendly and helpful. I will be coming again. It was very well situated. Breakfast was simple but enough for the cost of the room. The rooms were very clean and beds were very comfortable. No complaints