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Carlton Hotel Prestwick

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Carlton Hotel Prestwick
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel Prestwick
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Showing 616: English reviews
Reviewed 14 August 2016 via mobile

Our daughter got married here 13/8/2016 what a fantastic day it was everything ran like clockwork and nothing was to much trouble for the staff a big thank you to laura who did a fantastic job would recommend it for a wedding. (Only thing get air conditioning in the rooms or windows that open wide was very warm but rooms...

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Helpful?
Thank Roslyn S
RAD-Hotel-Group, General Manager at Carlton Hotel Prestwick, responded to this review

Dear guest Thank you very much for your review. We hope to see you again soon. Laura is one of our hardest working team members who does a great job . Kind regards

Kilwinning, United Kingdom
Reviewed 13 August 2016 via mobile

We visited the Carlton Hotel for a family meal tonight and it was fab!! They had a rather large wedding within the hotel at the same time but this had zero effect on the amazing service and quiet dinning as the wedding was in another part of the hotel completely. The menu was also very good for my son who...

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Helpful?
Thank Sheena O
RAD-Hotel-Group, General Manager at Carlton Hotel Prestwick, responded to this review

Dear guest Thank you very much for your review. We hope to see you again soon. Look out for new exciting promotions.

Dumbarton, United Kingdom
Reviewed 12 August 2016

Have spent several visits to this hotel we are always made very welcome and find the accommodation very comfortable. The selection and quality of food is first class. The staff are very helpful. We will definitely return.

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Helpful?
1Thank margaretshields1
RAD-Hotel-Group, General Manager at Carlton Hotel Prestwick, responded to this review

Dear guest Thank you very much for your review. We hope to see you again soon. Look out for new exciting promotions.

Los Angeles, California
Reviewed 10 August 2016

Unfortunately, we arrived on a Saturday night when a wedding reception was being held and the guests were completely unruly. One of them made a rude comment about my mother as we entered and another woman almost broke the door in storming out while screaming at her boyfriend. We felt completely out of place and were literally ignored by staff...

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Helpful?
Thank ccincalif
RAD-Hotel-Group, General Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you very much for your review as without feedback we cannot improve the experience for our guests. If you could please contact me on reception@carlton-prestwick.com and i will be able to discuss your experience further. Kind Regards

Glasgow, United Kingdom
Reviewed 8 August 2016

My husband and I have just returned from this hotel after another overnight deal, and to say once again that it was exceptional is an understatement. The rooms have everything you need for a home to home - so lovely and comfortable. The food is excellent and the staff and all concerned are so welcoming. We always look forward to...

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Helpful?
Thank Zara44
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you for your lovely comments and i will pass them on to the team at the hotel. We have great people working in the hotel and pride ourselves in exceeding customer expectations. There are new deals coming up so please keep and eye out for them. Thanks again and look forward to seeing you soon

Stirling, United Kingdom
Reviewed 6 August 2016

We chose this hotel for a short break as my partner and three of his golf pals had their annual golf trip in Pretwick and stayed here last year! The greeting we received on our arrival was warm and welcoming and this was the level of service from EVERY staff member we met throughout our three night stay. In our...

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Helpful?
Thank holland21
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you very much for you review. I will pass all your positive feedback on to our team . We are continaully updating and sprucing up the hotel and our rooms so thank you very much for your comments. Without them we cannot improve the hotel and our guests experience. Look forward to seeing you again

Edinburgh
Reviewed 5 August 2016

I visited this hotel for a meeting recently and arrived slightly early so had something to eat. I found the service quite slow despite there appearing to be plenty of staff. We only had soup which was fine, the bread was warm. The decor and surroundings were lovely, it felt relaxed and comfortable. The meeting room was large and comfortable...

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Helpful?
Thank themoggies
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you very much for your review. We always aim to keep our guests as comfortable and relaxed as possible and hope to exceed customer expectations . Thanks again and look forward to seeing you again soon

Bay area, California
Reviewed 3 August 2016

I don't write a lot of reviews, but this hotel warrants one. The primary reason for our trip was to attend the British Open in July 2016. We booked this hotel in January 2015, as we knew hotels could be hard to find the closer it got to the Open. The room rate quoted, and confirmed in an email, was...

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Helpful?
1Thank Kim G
RAD-Hotel-Group, General Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you very much for your review as without feedback we cannot improve the experience for our guests. If you could please contact me on reception@carlton-prestwick.com and i will be able to discuss your experience further. Kind Regards

Glasgow, United Kingdom
Reviewed 30 July 2016 via mobile

I was here with a group from the Bank of Scotland for lunch. Just lets say there were quite a few of us !! The tables were all served at the same time and the food was served on hot plates which makes a difference , by the way the food was very good. Will go back with my husband.

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3Thank pilateskid
RAD-Hotel-Group, Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you very much for your review. We pride ourselves in our customer service and quality of food and cant wait to see you again soon. Keep an eye on all our upcomimng deals and offers as well.

Farnham, United Kingdom
Reviewed 20 July 2016

Large hotel. Friendly and efficient reception. OK rooms with excellent shower. Breakfast pretty good with a good choice of options hot and cold. Service a little abrupt. Architecture rather in the 1970's as is the general style of the whole establishment.

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1Thank Ray G
RAD-Hotel-Group, General Manager at Carlton Hotel Prestwick, responded to this review

Dear Guest Thank you very much for your 4 star review. We gald you enjoyed your stay, we hope to see you again in the near future. Your feedback is essential as we are continually striving for improvement. Thanks again

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Logans Restaurant
Logans Restaurant
Cuisines: British, Scottish, European
Carlton Carvery Restaurant
Carlton Carvery Restaurant
Cuisines: British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Carlton hotel is ideally situated in Prestwick, Ayrshire. Within close proximity to Prestwick International Airport and only a 45 minute drive from Glasgow Airport this makes The Carlton an ideal base, or stop over for every travel opportunity. The Carlton Hotel combines a comfortable and relaxed atmosphere with a modern streamlined interior. From the public spaces through to the 39 guest rooms the use of bold colour, rich textures and contemporary artwork creates a vibrant ambience throughout. The introduction of LOGANS Bar Restaurant compliments this unique environment, providing a first class experience whatever the occasion. From laid back dining to full on glamour enjoy the finest produce locally sourced with carefully selected wines. The Carvery restaurant situated in the Barony suite remains as popular as ever and welcomes customers old and new. Diners are able to enjoy a fantastic choice of carved meats with a wide choice of alternatives within a relaxed and spacious environment.Owners Robert and Vivien Kyle of the RAD group of hotels are well known for their attention to detail from the standard of service they and their staff provide, to the quality of interiors throughout their establishments. An extensive refurbishment programme at The Carlton Hotel has created a stunning new look to the front of the hotel offering a fantastic banqueting and dining area accommodating up to 220 guests. Whether you are looking for a once in a life time wedding venue, an impressive function suite or a great restaurant, the Carlton Hotel Prestwick will exceed your expectations. ... more   less 

Additional Information about Carlton Hotel Prestwick

Address: 187 Ayr Road, Prestwick KA9 1TP, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Prestwick
Price Range: ₹ 5,633 - ₹ 10,022 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton Hotel Prestwick 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Carlton Hotel Prestwick Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel Prestwick staff and other travellers.
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Questions? Get answers from Carlton Hotel Prestwick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We asked for ground floor room and it was really nice.”
 of 5 bubbles kathymeade, 8 Feb 2017 | Read review
“all rooms seem very good.”
 of 5 bubbles mallorytowers_11, 16 Jan 2017 | Read review
“Room with plenty of room if you can”
 of 5 bubbles gazza6267, 8 Jan 2017 | Read review
“Never stayed in hotel but have heard good reviews”
 of 5 bubbles lynnel34, 8 Jan 2017 | Read review
“No lift available. Avoid room over toilets and with extractor outside window.”
 of 5 bubbles 211sonial, 27 Nov 2016 | Read review
5 of 5