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Western House Hotel

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#2 of 18 Hotels in Ayr
Certificate of Excellence
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708 Reviews from our TripAdvisor Community

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There are newer reviews for Western House Hotel
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Showing 697: English reviews
Reviewed 31 August 2015

This is a beautiful hotel in lovely grounds, with excellent customer service. We were in a Courtyard room, which was very comfortable and spotlessly clean. All the staff were friendly and professional and took time to talk to us about our visit. We would highly recommend the hotel to other people.

Thank Marianne H
Reviewed 27 August 2015

We stayed for 2 nights and booked a meal in the hotel for our final night. Our room was welcoming and had all the amenities one could wish for including disposable slippers. Room service was prompt and seemed to be no problem for the staff who couldn't have been more helpful. The meal was excellent and wine list impressive as...

Thank Scott K
Glasgow, United Kingdom
Reviewed 26 August 2015 via mobile

I was at my sisters wedding in the hotel a couple of weeks ago and was not impressed by the staff at all. One bar man, Nathan, was very rude to my partner and I. His appalling attitude was offensive. So much so that we asked the wedding coordinator to maybe have a word with him as he was stropping...

11Thank connorcraigcc
Ayr, United Kingdom
Reviewed 26 August 2015

Booked direct with hotel for overnight stay. Lunch in hotel was first class and service wonderful, As we were the only couple in the dining room we were not ignored and enjoyed the ambiance created for us with pleasant staff. Our room was prepared for us and we went into Ayr and visited shops. The evening reception was exceptional and...

Thank greeneric_12
Glasgow, United Kingdom
Reviewed 24 August 2015

I booked this hotel on the strength of good reviews here. I am sure the hotel is lovely for wedding venues as they seemed very much catered for this event. This is not great however if you are not part of the wedding. Other than dining arrangements you kind of feel like you are crashing someones wedding as there is...

5Thank Paul W
Selkirk, United Kingdom
Reviewed 19 August 2015 via mobile

I was here for a social event , welcome great , room brilliant , food good , thoroughly enjoyed myself , , would recommend here to everybody , place well presented , staff efficient , clean easy access , great value for money , will definitely be back

Thank Bilsink
Aberdeen, United Kingdom
Reviewed 15 August 2015

We attended a wedding here on 14.08.15. Our room was in the main building of the hotel - there are also accommodation blocks outwith the main building. There is plenty of car-parking space. The room was luxurious with good quality upholstery and fittings. There were nice touches such as hand-tied bags of shortbread, good-quality toiletries and a large tray of...

Thank ARoyan
Glasgow, United Kingdom
Reviewed 12 August 2015

I attended my daughters wedding here and what an amazing place. Hotel staff were so helpful and friendly, nothing was a problem. All the little extra touches from the hotel made her day extra special . The venue and gardens are beautiful and I am really looking forward to a return visit.

Thank debbiecraig7
Manchester, United Kingdom
Reviewed 10 August 2015

Just back from an amazing wedding here at the hotel.. The hotel staff made the wedding a truly memorable one from start to finish fior the bride and groom and their guests.. Rooms were spotless and very comfortable and the wedding dinner was amazing. Buffet breakfast was delicious with everything on offer..staff were so polite and helpful a credit to...

Thank claire t
Reviewed 10 August 2015

Nice hotel but service standards below par for a 4 star hotel. I left an item of clothing in my wardrobe - and after various e mails which weren't followed up I called reception who were helpful and informed me within an hour that my shirt had been located. But I had to cover the costs for it to be...

1Thank alirgrant

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, French
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: ₹ 4,239 - ₹ 10,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Western House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite was lovely”
 of 5 bubbles MaxineS547, 23 Nov 2016 | Read review
“Don't stay in the courtyard if you want to get any sleep”
 of 5 bubbles sarahfP2180KI, 15 Nov 2016 | Read review
“If you can, get into the main house. Book early!”
 of 5 bubbles kimaB4961EU, 1 Nov 2016 | Read review
“courtyard rooms are good”
 of 5 bubbles johndscotland, 1 Nov 2016 | Read review
“The hotel will probably be full on race days....”
 of 5 bubbles richardnoall, 25 Oct 2016 | Read review
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