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Western House Hotel

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Traveller (194)
Room & Suite (104)
Dining (18)
Overview
Western House 66 Craigie Road, Ayr KA8 0HA Scotland See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (910)
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Traveller rating
619
184
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22
16
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184
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All reviewscourtyard roommain buildingjockey clubayr racecourserace coursewedding guestswedding meallovely hotelwedding receptionfirst classevery member of staffhot chocolatedinner bed and breakfastlittle extrashuge bedwould highly recommend this hotelbottled water
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1 - 5 of 893 reviews
Reviewed 2 days ago via mobile

We are from Kent but have family who live in Scotland. My parents chose this venue for its grounds and stunning views and the hotel looked gorgeous. The staff were the most polite people I have ever met. Ran to grab my bags from me...More

Thank Emily S
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded yesterday

Dear Emily S Thank you so much for taking the time to leave your positive feedback on our TripAdvisor. We are delighted to know that you have had such a wonderful time whilst staying with us for your parent's wedding. I will ensure your lovely...More

Reviewed 1 week ago via mobile

Wow such amazing dinner in the hotel. Service was faultless. Ashley who was our main server could not have been better, she was attentive without being intrusive and really friendly. Will be back again very soon I’m sure.More

Thank Dave W
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 3 days ago

Dear Dave W Thank you so much for taking the time to leave your positive feedback on our TripAdvisor. We are delighted to know that you have had a wonderful time whilst having dinner with us. I will ensure your lovely comments about service and...More

Reviewed 1 week ago via mobile

Many hotels try to make their staff go out of their way to come across as being friendly to guests but this hotel makes light of trying because it genuine liking of what they do and taking pride in their hotel and making your stay...More

Thank John G
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 3 days ago

Dear John G Thank you so much for taking the time to leave your positive feedback on our TripAdvisor. We are thrilled to know that you rate us so highly. Here at Western House Hotel, we take a great pride in everything that we do....More

Reviewed 1 week ago

Stayed over a weekend as my son was getting married in the hotel. Fabulous venue for a special occasion. The grounds are beautiful and a perfect backdrop for photographs. Staff are extremely helpful and friendly. Could not do enough to make the event run smoothly....More

1  Thank ZakMck
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 3 days ago

Dear ZakMck Thank you so much for taking the time to leave your positive feedback on our TripAdvisor. We are pleased to know that you have had a fabulous time whilst staying with us for your sons wedding. Thank you for your lovely comments about...More

A TripAdvisor Member
23
Reviewed 2 weeks ago via mobile

After my review had been deleted for a second time at the request of a certain manager I thought I should post it again to warn people off from here. I have recently visited this hotel and have decided it must be reviewed. Let’s start...More

3  Thank A TripAdvisor Member
Response from WesternHouseHotelAyr, General Manager at Western House HotelResponded 3 days ago

Dear Sir Thank you for taking the time to leave your subjective feedback on your recent visit. I am sorry to learn that the positive memory of your recent stay was tarnished by your experience in our lounge. I can understand your frustration and would...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 73 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 73 - US$ 182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (194)
Room & Suite (104)
Dining (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Brian F
27 July 2018|
Answer
Response from Jeannie K | Reviewed this property |
We were there til 2300hrs. But think it might depend how many customers there were. !
0
Votes
anneHighlands
7 May 2018|
AnswerShow all 15 answers
Response from WesternHouseHotelAyr | Property representative |
Good morning anneHighlands Unfortunately we do not have a gym on site. There are gyms in close vicinity to the hotel however. Our reservations team will be able to assist with information on these facilities. Kind... More
1
Vote
Pam K
26 August 2017|
AnswerShow all 6 answers
Response from WesternHouseHotelAyr | Property representative |
Hi Pam K. Check in is from 2pm and check out is by 11am. Hope this helps! Kind regards, Gary White General Manager
1
Vote
Room Tips
"Ask for a room in the main hotel"
Read review
"any room would do me"
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"Very down to earth staff"
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"Choose the main hotel"
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