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Mercure Ayr Hotel

747 reviews
#14 of 17 Hotels in Ayr
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Traveller (138)
Room & Suite (45)
Dining (4)
Overview
  • Excellent21%
  • Very good33%
  • Average27%
  • Poor12%
  • Terrible7%
Travellers talk about
“spa facilities”(12 reviews)
“sea view”(33 reviews)
“central location”(24 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (747)Write a Review
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All reviewsspa facilitiessea viewcentral locationgood sizebuffet stylebus stationtown centregreat weekendsea frontbit datedweekend breakmy muma lovely stayjacuzzireceptionistarrancourses
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221 - 225 of 728 reviews
Reviewed 25 January 2016

Stayed here for 1 night using an itison voucher which included a bottle of wine, overnight stay and breakfast. On arrival, met by a lovely receptionist who was very informative. Headed up to our room which was on 6th floor with a view of the...More

1  Thank ffairfield
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 27 January 2016

Dear Guest Many Thanks for your review, I am delighted that your stay was such an enjoyable one. The issues you faced with the linen have been reported to our provider via the Head Housekeeper. Please accept my apologies for this inconvenience, however I am...More

Reviewed 21 January 2016

We have stayed in the Mercure Hotel in Ayr many times and it just gets better except for trivialities like the Welcome Pack of water and biscuits not being replaced as necessary. I suppose expenses have to be trimmed in this age of austerity. Dinner...More

Review collected in partnership with Accorhotels.com
1  Thank Barber50
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 22 January 2016

Dear Guest Many Thanks for your feedback, I am delighted that you had yet another enjoyable stay. The water and biscuits are provided in our Privilege Rooms and I have asked the housekeeping manager to look into why this was not replenished each day. I...More

Reviewed 20 January 2016 via mobile

On a business trip to Ayr with my mum, we stayed in this hotel for one night. We arrived about 3pm and was already confused about the car park! Once we got in the hotel, the lobby seemed nice. We were greeted by Neil who...More

Thank lelabell
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 22 January 2016

Dear Guest Thank you for your feedback following your stay with us recently, I am disappointed that your stay was not enjoyable. Please accept my apologies. I am extremely disappointed with the issues experienced in your room and have passed your comments on to the...More

Reviewed 17 January 2016

Staff where realy nice and helpfull the room my husband and I where in was realy nice bed realy comfortable food good but not a lot of choices breakfast realy good but the best bit was the health suite the jaccuzi was so good and...More

Thank Ann S
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 22 January 2016

Dear Guest Thank you for your feedback following your stay with us, I am delighted that your stay was so enjoyable. We will be sure to pass your comments on to all departments and will hope to be able to welcome you back again very...More

Reviewed 13 January 2016

My wife and I stayed for 4 days 3 nights over New Year and have to compliment Chris The Manager and his excellent staff ( some of them have been there a few years ) which is excellent to see smiling friendly faces who cannot...More

Thank Richard M
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 15 January 2016

Dear Guest Thank you so much for your feedback following yet another successful New Year stay. I am delighted that Chris and the team were able to make this year's event as enjoyable as previous years. You will have noticed that there has been significant...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 74 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 74 - US$ 157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (138)
Room & Suite (45)
Dining (4)
Questions & Answers
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Caroline M
17 February 2018|
AnswerShow all 8 answers
Response from LAIRDY38 | Reviewed this property |
Hi there, no they don’t have robes/slippers. Have shampoo/conditioner, body wash and soap though 😂 also have a hairdryer/iron and ironing board in room.
1
Vote
themouthyone
22 January 2018|
AnswerShow all 7 answers
Response from Teresaaallen1960 | Reviewed this property |
We’ve stayed a couple of times and we’ve had the family room with small twin off main room with a sofa too. And we’ve had double room with sofa I always phone the hotel and ask for a high floor with sea view room and they’ve... More
1
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leanne a
2 August 2017|
AnswerShow all 5 answers
Response from Tracy M | Reviewed this property |
Hi I looked up the BT phonebook online for you. I think the number is 01292 269331. I hope this works and helps you,
0
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Room Tips
"Rooms on the car park side are probably quieter."
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"Floors are all good .Note parking is low cost paid at reception ,take note you do not pat on entering car park"
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"Try the facilities sauna, steam room etc first class"
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"No evidence to enable me to comment."
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