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Mercure Ayr Hotel

737 reviews
#14 of 17 Hotels in Ayr
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Traveller (138)
Room & Suite (38)
Dining (4)
Overview
  • Excellent20%
  • Very good34%
  • Average27%
  • Poor12%
  • Terrible7%
Travellers talk about
“sea view”(33 reviews)
“spa facilities”(11 reviews)
“central location”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (737)Write a Review
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All reviewssea viewspa facilitiescentral locationgood sizebuffet stylebus stationtown centresea frontgreat weekendbit datednight breakmy muma lovely stayjacuzzireceptionistscotland
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201 - 205 of 718 reviews
Reviewed 14 February 2016 via mobile

Just back from another weekend staying at the mercure. The room was excellent sea view, lovely warm room ,comfortable bed. The staff are all so very friendly, nothing is a bother for them. We were Dbb. Breakfast twas lovely. New coffee machine makes excellent lattes....More

Thank helencam390
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 18 February 2016

Dear Guest Thank you so much for your kind words following your most recent stay with us, I am delighted that you had yet another enjoyable visit. We will all look forward to seeing you again and hope that it will be sooner rather than...More

Reviewed 14 February 2016

Another visit to the Mercure in Ayr. Staff always helpful and friendly. Rooms clean and very spacious. Good value for money. Parking right out the back at the hotel or 5-10 minutes walk to the railway station. Good location right in the centre of town.More

1  Thank AngusAsh
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 18 February 2016

Dear Guest Thank you so much for your comments following your most recent stay with us, I am delighted that you had yet another enjoyable experience. As always, I will share your feedback with the team and we will all hope to welcome you back...More

Reviewed 13 February 2016 via mobile

Stayed 1 night for glasgow prestwick airport. Ayr - never visited before so not aware of the area or hotels. Close proximity to airport 4 miles. Receptionist was very welcoming and helpful, told him we would be checking out 3am and he offered breakfast in...More

1  Thank JDYN
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 18 February 2016

Dear Guest Thank you for your feedback following your recent stay with us, although I am sorry that there were a few issues encountered. Please accept my apologies. I am sorry that you had to send back your steak pie and will ask the head...More

Reviewed 11 February 2016

This is an average hotel with nice staff. The check in was very easy and parking was available too. We had a sandwich on arrival in the bar which was very tasty although we did have to ask at reception for someone to serve us...More

1  Thank Misscotland
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 12 February 2016

Dear Guest Many Thanks for your feedback following your recent stay at the hotel, I am pleased that your stay was an enjoyable one. I will be sure to pass on your comments to the team, especially the bar and restaurant, to ensure that there...More

Reviewed 10 February 2016

+ve - Great location, sea room view, pleasant staff,comfortable room, really nice bar and restaurant . -ve - Pillows too hard, on 6th floor and decoration needs freshening up. In Restaurant ordered peri chicken which was dry and only tasted of roast chicken. However wife's...More

1  Thank Duncan F
Response from Lindsay S, General Manager at Mercure Ayr HotelResponded 12 February 2016

Dear Guest Thank you for your feedback following your weekend stay with us, I hope that it was enjoyable on the whole. We have not long replaced all the pillows in our bedrooms however I appreciate that one style does not suit everyone. We do...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 64 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 64 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Ayr
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (138)
Room & Suite (38)
Dining (4)
Hotel & Grounds (114)
Bathroom (7)
Questions & Answers
Ask a question
themouthyone
22 January 2018|
AnswerShow all 4 answers
Response from 645margaretannm | Reviewed this property |
Not sure, I know we always use Privilege Rooms and they have sofa bed, in fact one privilege family room has two single beds in smaller room plus sofa bed. , best to make sure by phoning
1
Vote
leanne a
2 August 2017|
AnswerShow all 5 answers
Response from Tracy M | Reviewed this property |
Hi I looked up the BT phonebook online for you. I think the number is 01292 269331. I hope this works and helps you,
0
Votes
MarjoryToner
17 June 2017|
AnswerShow all 8 answers
Response from patmcd | Reviewed this property |
Hotel has a 2 lifts and the bus station is 50yards away
1
Vote
Room Tips
"Floors are all good .Note parking is low cost paid at reception ,take note you do not pat on entering car park"
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"Try the facilities sauna, steam room etc first class"
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"No evidence to enable me to comment."
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"Front Sea View"
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