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We stayed here for one night before flying out of Glasgow Airport. For the price paid, the value and comfort was distinctly average.
The good points: location, location, location. 2 minutes walk to the airport. most staff friendly, breakfast included.
The Bad: Hotel undergoing renovation....More
Response from craigrenfrew, Front Office Manager at Holiday Inn Express Glasgow AirportResponded 6 June 2016
Thank you for taking the time to review your recent stay with us. I would like to firstly apologise for the issues that you experienced throughout your stay. our rooms do have a choice of soft and firm pillows I apologise that there...More
stayed here for one might prior to my daughter checking in at 6 am to fly to America. Hotel was quiet and comfortable. Staff polite and helpful,we slept well in a lovely room and enjoyed a quick breakfast at 5 am prior to check in...More
Thank Fiona S
Response from craigrenfrew, Manager at Holiday Inn Express Glasgow AirportResponded 4 June 2016
Thank you for leaving your valued feedback. I am delighted to hear that you enjoyed your time with us and that you found the staff to be polite and helpful. I hope that we can have the opportunity to welcome you back again...More
Check in was quickly and efficiently done and in no time at all I was in my room.I had a queen bed which was comfortable and a sofa. to sit on. Tea and coffee was provided.The room was soundproof from the outside but I could...More
Response from craigrenfrew, Front Office Manager at Holiday Inn Express Glasgow AirportResponded 3 June 2016
Thank you for taking your excellent 5 star review. I am delighted to see that you had a comfortable overnight stay with us and took advantage of our 20% discount that we offer on our evening meals. I look forward to welcoming you...More
Overnight stay for early morning departure. Also took the opportunity to leave the car with their long stay service. First time for leaving the car for a week when away on holiday and the whole experience was trouble free and slick. Rooms are fine, small...More
Response from craigrenfrew, Guest Service Manager at Holiday Inn Express Glasgow AirportResponded 29 May 2016
Thank you for choosing to stay with us at the hotel. I am delighted to hear that you were able to make use of our Stay, Park & Fly package. Thank you for your feedback and we look forward to welcoming you back...More
We stayed here twice in 2 weeks, this is the first visit.
Check-in was completed very quickly indeed, and we were allocated adjacent rooms (which pleased us all no end) on the 3rd floor overlooking the eastern end of the runway. Once again, there was...More
Response from craigrenfrew, Front Office Manager at Holiday Inn Express Glasgow AirportResponded 23 May 2016
Thank you for excellent 5 star review. Firstly I would like to thank you for your lovely comments regarding our staff, customer service is something that we do take great pride in so I would like to thank you again for your comments....More
Response from 09worldtraveler2017 | Reviewed this property |
I just saw this so I may be too late, but it seems to me that most of the Holiday Inn Expressses at airport locations with allow you to check in early if the room is ready. If nothing else they will let you leave your bags... More
I just saw this so I may be too late, but it seems to me that most of the Holiday Inn Expressses at airport locations with allow you to check in early if the room is ready. If nothing else they will let you leave your bags. It might help if you called, so they could assign you a room that was vacant the night before. Or email.