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Riverside Lodge Hotel

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Traveller (206)
Room & Suite (149)
Dining (60)
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Overview
  • Excellent38%
  • Very good34%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“hallmark hotel”(28 reviews)
“buffet breakfast”(17 reviews)
“two double beds”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,008)
There are newer reviews for Riverside Lodge Hotel
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Traveller rating
365
335
176
69
46
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365
335
176
69
46
Show reviews that mention
All reviewshallmark hotelbuffet breakfasttwo double bedscoach partiesbit datednight stayreception staffbar pricesfamily roomcourse mealboth nightsgreat weekendshort breakhaggisfood was lovelyfirst classfish and chips
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21 - 25 of 991 reviews
Reviewed 13 February 2018 via mobile

Arrived on Saturday and were greeted with very friendly staff who managed to give us our room early with no problems. The wife had booked an afternoon tea which was fantastic and were still picking out our doggy bag a day later. If I’m honest...More

Thank Gordon D
Response from Mark S, Manager at Riverside Lodge HotelResponded 14 February 2018

Dear Gordon D, We are delighted that you experienced a nice anniversary stay with us, i shall certainly pass your comments onto the team. At present we are stating a full hotel wide refurbishment which will dramatically change the hotel bedrooms, public areas as well...More

Reviewed 11 February 2018

My wife and I were given a voucher for Dinner, Bed & Breakfast at the Hallmark in Irvine and on arrival in the car park it was obvious that work was ongoing in grounds of the hotel. Checking in was easy and the hotel appears...More

1  Thank mfb4138
Response from Mark S, Manager at Riverside Lodge HotelResponded 12 February 2018

Dear mfb4138, Thank you for taking the time to leave an online review of your recent however disappointing overnight stay. Please accept my apologises for the shortcomings that you experienced during your time here. All of your comments and issues have been taken onboard and...More

Reviewed 10 February 2018 via mobile

We booked a 2 night break here for our anniversary. The hotel was warm clean and very comfortable, a little dated but very nice. Very helpful and friendly staff, the food was excellent. We would definitely recommend this hotel.More

Thank Dorothy R
Response from Mark S, Manager at Riverside Lodge HotelResponded 12 February 2018

Dear Dorothy R, Thank you for leaving a review of your lovely break you had here with us at The Hallmark Hotel, we are happy that you found it to warm, clean and comfortable. I will share these comments with the team who will i'm...More

Reviewed 29 January 2018

Stayed here last weekend. Was very surprised to find no lifts in the hotel so had to manage stairs while on crutches. i wasn't offered assistance with my suitcase and had to ask. Breakfast was OK but the tables lacked enough cutlery settings and the...More

1  Thank pickjo
Response from IrvineOpsManager, Manager at Riverside Lodge HotelResponded 31 January 2018

Dear pickjo, Thank you for leaving an online review of your recent stay here with us. I can only apologise for you not being offered any assistance with luggage to your room. Please accept my apologises for the short comings you experienced during your stay...More

Reviewed 25 January 2018 via mobile

Stayed at the hallmark in Irvine as o has a meeting in Kilmarnock. It’s not as nice as the hallmark in Glasgow but the staff were friendly, the room was clean, spacious and well equipped. Got a decent breakfast in the morning. Would I go...More

1  Thank usermark8525
Response from IrvineOpsManager, Manager at Riverside Lodge HotelResponded 31 January 2018

Dear usermark8525, Thank you for leaving a review. I will pass on your feedback to the team and they will be delighted to hear your praises about them. We are about to start work on a hotel wide refurbishment, which will lift the hotel to...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Golf Course
Details
Price range
US$ 93 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 93 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (206)
Room & Suite (149)
Dining (60)
Pool & Beach (2)
Amenities (32)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
DianeDisdle
24 November 2017|
AnswerShow all 11 answers
Response from Mark S | Property representative |
Hi Diane, yes we do have a disabled room with a walk in shower/wet room. Please contact reservations and ask for availability.
1
Vote
DianeDisdle
26 September 2017|
AnswerShow all 7 answers
Response from Pauline P | Reviewed this property |
Yes they do I believe they only have one so when you phone ask to be put in that room.hope this helps.
1
Vote
baldy3
5 July 2017|
AnswerShow all 4 answers
Response from dudemonkey | Reviewed this property |
???
0
Votes
Room Tips
"Ask for one near reception - It's a very long walk for those furthest away."
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"Ground floor with Big window facing garden"
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"All rooms are good"
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"Rooms looking into a grassy area at rear were pleasant"
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