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Alexandra Hotel

1,092 reviews
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Traveller (260)
Room & Suite (93)
Dining (22)
Overview
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (1,092)Write a Review
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All reviewsbuffet stylerailway stationstornoway black puddingcentral locationbit datedhigh streetreception staffsuperior roomhotel restaurantnight porterlovely hotelreception areacoach tourpublic areastown centrethe jacobite steam trainenjoyable stay
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291 - 295 of 973 reviews
Reviewed 18 May 2016

Clean rooms, well presented with good heating. Ex check in staff, very helpful. Restaurant on site. Lovely old building close to the main street and other shops and supermarkets if required. Small but adequate lift. Long up and down corridors.

Thank Annette09NZ
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 20 May 2016

Thank you very much for taking time out to write a review on your experience at our Hotel, it is greatly appreciated. We hope to welcome you back in the future. Kind Regards Lindsay Parker

Reviewed 18 May 2016

I stay at this hotel for business on a regular basis during the summer months and always enjoy my stays. The hotel is very traditional from its food, furniture, the building itself and the entertainment that they provide during the evenings. The hotel is very...More

Thank Africaman77
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 20 May 2016

Thank you very much for taking time to review your experience at our Hotel, it is greatly appreciated. We do have an ongoing refurbishment programme within the group and each hotel has had some work done to them which is continuous. We do look forward...More

Reviewed 17 May 2016 via mobile

Fantastic stay. Rooms very comfortable and bathroom perfect. The staff absolutely wonderful and friendly. The food was just perfect. It's in a perfect position as it opposite the rail station and perfect for the Jacobite train which I went on. Shops very close and in...More

Thank Michell C
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 20 May 2016

Thank you very much for taking time out to write a review on your experience at our Hotel, it is greatly appreciated. For your kind words, especially about our staff a big thank you, we are particularly proud of our team. We look forward to...More

Reviewed 17 May 2016

All of the staff were truly charming and helpful, it left a very positive impression. However, the hotel is looking tired and in desperate need of major renovations. Lots of chipped woodwork, tired looking carpets, old fashioned challenging locks on the doors. It doesn't look...More

Thank Shavasti
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 20 May 2016

Thank you very much for taking time out to write a review on your experience at our Hotel, it is greatly appreciated. For your kind words, especially about our staff. We have an ongoing refurbishment programme within the group and work has been done in...More

Reviewed 17 May 2016

Stayed for 3 nights - ideal location for rail station, and local attractions all nearby. I believe our room was not one of the refurbished ones so would ask when booking. One of our group was in a wheelchair, and sadly this hotel doesn't have...More

Thank Veronica D
Response from AlexandraFortWilliam, Manager at Alexandra HotelResponded 20 May 2016

Thank you for taking the time to review our hotel, we pride ourselves on being able to cater for all our guests requirements. We do hope that we will be able to welcome you back in the near future. Kind Regards Lindsay Parker

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 88 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 88 - US$ 194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (260)
Room & Suite (93)
Dining (22)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jane N
5 February 2018|
Answer
Response from SoireeChef | Reviewed this property |
Early for the bus tours. I ate at 7am. The hotel’s website provides additional info.
0
Votes
r m
17 January 2017|
AnswerShow all 4 answers
Response from alexandramanager2017 | Property representative |
Yes we have a lift to all floors
1
Vote
Andras1939
13 May 2016|
Answer
Response from AlexandraFortWilliam | Property representative |
Thank you for your question if you would like to contact our reception on 01397 702241 or by email salesalexandra@strathmorehotels,com they will be able to let you know the availability and cost. Kind Regards Lindsay
0
Votes
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123
Room Tips
"3rd floor hotel has a lift"
Read review
"May 2018 could be very exciting"
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"Ask for a refurbished room"
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"When we stayed there a few years ago, a front room is best."
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