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Alexandra Hotel

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Traveller (260)
Room & Suite (99)
Dining (21)
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Overview
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
“food stop”(19 reviews)
“small lift”(10 reviews)
“buffet style”(31 reviews)
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
9 May10 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,121)
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247
414
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48
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207
83
48
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All reviewsfood stopsmall liftbuffet stylerailway stationstornoway black puddingbit datedcentral locationhigh streetreception stafflovely hotelhotel restaurantsuperior roomnight porterreception areatown centrethe jacobite steam traincouple of nights
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21 - 25 of 999 reviews
Reviewed 11 March 2018 via mobile

Over the road from the train station, rooms clean and better than expected. Staff very welcoming and friendly. I would recommend this hotel to anyone. Only lost a perfect 5 because of small reception which meant checking in took a while.More

Thank anditrav
Response from alexandramanager2017, Manager at Alexandra HotelResponded 11 March 2018

Good Afternoon Thank you for your review. All feedback is important to us be it positive or negative. I would first like to thank you for your lovely comments regarding our staff and will make sure to pass this onto them. I hope to welcome...More

Reviewed 10 March 2018 via mobile

Lovely hotel with clean up to date rooms location good, bistro food plenty choice also can pick from this menu for room service, staff very pleasant. I would have preferred a room at front of hotel as view not good where I was but I...More

Thank Glencra
Response from alexandramanager2017, Manager at Alexandra HotelResponded 11 March 2018

Good Afternoon Thank you for your recent review. I would like to thank you for your kind words regarding the staff and will pass this on to them. Sorry to hear you did not like your view from your room, please mention this to us...More

Reviewed 6 March 2018 via mobile

Spent 2 nights here. It's a great base if you're hitting the Viaduct or Ben Nevis, and you're only 30 seconds from High Street- the main street with all the bars, shops, and restaurants. Staff were lovely. Our first room wasn't great and they changed...More

1  Thank fulltimetravelercpl
Response from alexandramanager2017, General Manager at Alexandra HotelResponded 7 March 2018

Good Morning Thank-you for your review. All feedback is important to us be it positive or negative as it gives us a useful tool to improve. I will pass on your positive comments to the staff & I thank-you for your comments on our breakfast....More

Reviewed 4 March 2018

A typical Strathmore chain hotel. Clean, comfortable, well appointed, good food, and friendly and obliging staff. The room had comfortable beds, plenty of storage and a good en suite. Food was plentiful and well presented; there was no excuse for going hungry. Plenty of free...More

Thank Greg S
Response from alexandramanager2017, General Manager at Alexandra HotelResponded 6 March 2018

Good Morning Thank-you for your very positive review. I look forward to welcoming you back to The Alexandra again. Kind Regards Jamie Dunn General Manager

Reviewed 2 March 2018 via mobile

This is a lovely hotel staff amazing but would be even better hotel if updated .the rooms and bathrooms need to be brought into the 2018s reminded me of 1980s.however good Location,free parking and even better lovely staff who are kind and attentive thank you...More

Thank Susan M
Response from alexandramanager2017, General Manager at Alexandra HotelResponded 3 March 2018

Good Evening Thank-you for your recent review. All feedback is important to us be positive or negative as it gives us a useful tool to improve. I would firstly like to thank-you for your kind comments regarding our staff & I'll pass on your observations...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 101 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 101 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (260)
Room & Suite (99)
Dining (21)
Business Centre & Event Rooms (3)
Questions & Answers
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Jane N
5 February 2018|
AnswerShow all 2 answers
Response from CDB051965 | Reviewed this property |
About 7:30 for the non-bus folks. There are tables for 2, 4, and more so if it’s just the two of you, you shouldn’t have an issue being seated. The bus tours’ tables are reserved.
0
Votes
r m
17 January 2017|
AnswerShow all 4 answers
Response from alexandramanager2017 | Property representative |
Yes we have a lift to all floors
1
Vote
Andras1939
13 May 2016|
Answer
Response from AlexandraFortWilliam | Property representative |
Thank you for your question if you would like to contact our reception on 01397 702241 or by email salesalexandra@strathmorehotels,com they will be able to let you know the availability and cost. Kind Regards Lindsay
0
Votes
Room Tips
"Rooms at the back have no traffic noise"
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"Ask for room in the front, less noisy"
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"The Classic rooms have been refurbished."
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"If you want a full breakfast get down early"
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