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Rocpool Reserve hotel & Chez Roux

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Traveller (206)
Room & Suite (92)
Dining (32)
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Overview
  • Excellent75%
  • Very good16%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“hot tub”(63 reviews)
“decadent room”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
5 Star Hotel
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (673)
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Traveller rating
476
101
41
18
9
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476
101
41
18
9
Show reviews that mention
All reviewshot tubdecadent roomturn down servicesouffleboutique hotelcar parkcoffee machinehuge bathroomroom numbercooked to perfectionfollowing morningtown centrestayed here for one nightthe riverbiscuitsloch nessscotland
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281 - 285 of 645 reviews
Reviewed 21 October 2014

I was a little concerned about the mix of reviews here, but you can put your mind at ease and know you will enjoy a true 5 star experience here. We just recently stayed at the Ritz-Carlton Central Park in NYC, and there was no...More

2  Thank JamesR36
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 2 November 2014

Dear Guest, Thank you for choosing to write and share such an insightful review with regards to your time at Rocpool Reserve. We are constantly pushing ourselves to ensure that the complete package is received whilst you visit and I am happy to read that...More

Reviewed 15 October 2014

It is a nice boutique hotel and relatively good location to town. Check in was swift and quick, we were showed to Room 10 - I've booked the Extra decadent. Room 10 looks modern and have a nice layout. We have an outdoor Jacuzzi and...More

1  Thank SuperShan1
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 2 November 2014

Dear Guest, Thank you for taking the time to share your experience of Rocpool Reserve. It is very pleasing to read that you found the food and service to be of the high quality that we strive to offer. As much as I appreciate receiving...More

Reviewed 6 October 2014

Lots of aspects of the Rocpool hotel are really impressive - the staff are fantastic, from the moment they greet you in the carpark to the apparently magical way in which they appear anticipating your needs. The service is certainly the best I've had in...More

2  Thank Eugene C
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 2 November 2014

Dear Guest, Thank you for taking the time to write a very insightful review regarding your visit to Rocpool Reserve. It is so pleasing to read that you were to enjoy the service and comfort of the Hotel as much as you have. Sadly, yes,...More

Reviewed 30 September 2014

We stayed here recently for a weekend whilst taking part in the Loch Ness marathon. This hotel is very central and a lovely hotel. Our bedroom was very nice and the service was mostly very good. The staff were always very pleasant and accomodating. They...More

3  Thank RAC42
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 11 October 2014

Dear Guest, Thank you for taking the time to write and share your review with Tripadvisor. It is very important that we receive all feedback, good and bad, in order that we may fully be aware of what we are doing correctly and what we...More

Reviewed 29 September 2014

Spent 2 nights here, using it as a base to visit historical area around. Not the most impressive curbside appeal but the place is a modern boutique style which was very nice. Pleasant attentive staff, especially Alistair who is a huge asset to that place...More

1  Thank BarbaraGood
Response from Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez RouxResponded 10 October 2014

Dear Guest, Thank you first of all for taking the time to post a review of your stay and secondly for choosing to stay at Rocpool Reserve. We pride ourselves with ensuring that guests are comfortable for the duration of their stay and an important...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$ 321 - US$ 624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Inverness
#3 Luxury Hotel in Inverness
Room types
Non-Smoking Rooms
Details
Price range
US$ 321 - US$ 624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Inverness
#3 Luxury Hotel in Inverness
Room types
Non-Smoking Rooms
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Traveller (206)
Room & Suite (92)
Dining (32)
Pool & Beach (1)
Questions & Answers
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clairethegingergirl
13 January 2017|
AnswerShow all 5 answers
Response from CDuff1 | Reviewed this property |
I haven't stayed overnight but members of the family have. I'd be astonished if a five star establishment didn't have ensuite bathrooms.
0
Votes
jstrozier436
4 September 2016|
AnswerShow all 3 answers
Response from FabbyCat | Reviewed this property |
Yes.
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Votes
Room Tips
"There are two rooms with hot tubs on balcony which are very private."
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"Decadent or Extra Decadent"
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"Ask for the suite with the hot tub!"
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"No idea , saw two rooms first room was called decadent, that is not correct at all"
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